McGrath Lexus of Chicago

Loved our salesman, Bill. He made every effort to make sure we were satisfied even after he made the sale. We love our new Lexus. sure we were satisfied even after he made the sale. We love our new Lexus. More

Our lexus's lease was expiring and we wanted to purchase it. Julie, and Frank from finance, were VERY helpful to get this done quickly and efficiently. Julie even looked into getting an oil chang purchase it. Julie, and Frank from finance, were VERY helpful to get this done quickly and efficiently. Julie even looked into getting an oil change done while we were waiting (but service was too busy). The whole process was done under an hour. She was friendly, and put us at ease. Overall it was a great experience! More

Bill, Frank and Maria all were excellent in each areas of there expertise in your dealership. They made this day extra special for me and my wife. I knew right from the start I was in great hands when I met there expertise in your dealership. They made this day extra special for me and my wife. I knew right from the start I was in great hands when I met Bill. Thanks Again!! This is why I rated each category a 5!! More

Julie Hill providied excellent professional service and made us feel right at during the time we were there to make our purchase. She also made sure we understood the specifics as it related to the operati made us feel right at during the time we were there to make our purchase. She also made sure we understood the specifics as it related to the operation of our new RX350! More

i 'm sure i would not have purchase my car if it had not been for the customer service and attention to detail by ms.hill,i have gone to other dealer ships and been ignored or felt no treated well,the p not been for the customer service and attention to detail by ms.hill,i have gone to other dealer ships and been ignored or felt no treated well,the price was right and the extened payment arrangments was offered(as i was still paying for my other lexus),so ms.hill is and was the reason i stayed with mcgrath.keep her she is a winner. More

My experience at McGrath Lexus was fabulous. My husband and I have busy jobs and 3 kids and Anthony Swanke really catered to our needs and made the process easy for us. He found the car we wanted (a preown and I have busy jobs and 3 kids and Anthony Swanke really catered to our needs and made the process easy for us. He found the car we wanted (a preowned with low mileage in the correct color) in a day and drove it to our house. The customer service was outstanding and the fact that we live in the burbs did not make a difference with this dealership. Anthony and Jeff Riordan drove to my office to give me the tutorial on the car and set everything up for me. Another example of the great personalized service. Jeff is thorough in his tutorial and easy to work with. It was a true pleasure dealing with Anthony and Jeff and I would highly recommend them and McGrath Lexus! More

Anthony Swanke made our experience delightful. He was very flexible in terms of price, accommodations, etc. Anthony did not pressure us into making a purchase and answered all of our questions accurately very flexible in terms of price, accommodations, etc. Anthony did not pressure us into making a purchase and answered all of our questions accurately. I would highly recommend working with Anthony. Rick Guzman did a wonderful job working with us on the financing. He offered us a competitive rate that beat out other lenders. I would recommend speaking with Rick if you need help financing. More

I have been dealing with MlcGraft Lexus since 1998. Because of the professionalism of Ms. Julie Hill and her sincerity I have continued to return to McGraft. In addition I have recommended relatives an Because of the professionalism of Ms. Julie Hill and her sincerity I have continued to return to McGraft. In addition I have recommended relatives and friends to McGraft. More

I recently bought my 08 Lexus Rx 350 from McGrath Lexus of Chicago. I live in Minneapolis and found this particular vehicle online. I got in touch with Gary Sowell and exchanged a number of emails and phon of Chicago. I live in Minneapolis and found this particular vehicle online. I got in touch with Gary Sowell and exchanged a number of emails and phone call. Gary was very professional, knowledgable and extremely helpful. He promptly responded to all my emails/ calls and answered all my questions. He went out of his way to hold the car for me for a couple days w/out any deposit (I had to email him a confirmation of my airline ticket). He also picked me up from the airport. The car buying process was very smooth and quick. I believe I was out of there within a couple hours. I am pleased with my purchase and I would recommend McGrath Lexus of Chicago. More

If it weren't for Julie Hill and Dwayne Allen I would never step foot in this dealership! Over the years I have observed the quality of customer service and level of progressionalism diminish. I choose never step foot in this dealership! Over the years I have observed the quality of customer service and level of progressionalism diminish. I choose to ONLY work with Julie Hill, Dwayne Allen, Matt Fenton, and Frank Cowan because they exhibit the level of excellence that is associated with the Lexus brand. More