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McGrath Lexus of Chicago

Chicago, IL

4.6
914 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 914 reviews

April 18, 2013

I had the pleasure of having Julie Hill as my sales person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of exper More

by jeanro25
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 18, 2013

While I wasn't at McGrath to buy a Lexus, I wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the c More

by xrisglo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Farbo
April 16, 2013

Mark McLawhorn, was recommended to me by another McGrath customer when I purchased my first Lexus. He has always been extremely courteous and very willing to answer my questions regarding what maintenance More

by EddiesGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
April 16, 2013

Julie was very diligent in communicating with me and provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was cru More

by eerbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 16, 2013

Very positive experience. Everyone at the dealership is friendly and they want to give the best service possible. Dave Nelson was very friendly and personable. I would buy from Dave and McGrath Lexus agai More

by cil1czm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 15, 2013

Excellent customer service from Anthony and Frank, reasonable price working with Sharon. Purchased ES 350. Very pleased with purchase. Will be back to McGrath Lexus for service. More

by desmith12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Gale, Anthony Swanke, Frank Cowan
April 15, 2013

This dealership and sales exec (Dave) didn't act like your typical dealership. They were direct and didn't play any games. Basically, they made it easy to do business with them. More

by nbeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 15, 2013

Advised him he had a vehicles color listed incorrectly, responded by calling me an 'xxxxxx'. Will definitely not be considering this dealership for anything. More

by rbusha
Customer Service
Friendliness
Recommend Dealer
No
Apr 30, 2013 -

McGrath Lexus of Chicago responded

We are sorry you did not have a pleasant experience at McGrath Lexus of Chicago. We take pride in our customer service and would like a chance to earn your business back. Please contact me so we may discuss this further.

April 14, 2013

The reason I am writing this review about Julie is The reason I am writing this review about Julie is because Julie was a very energetic, followed up regularly, was very much interested in what we More

by maria3l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
April 14, 2013

Very professional low pressure organization. Great selection of cars and the attitude of "lets get-r-done:. Flexible funding options made this deal happen for me. Looking forward to a long term re More

by LeoJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Mike LaGiglio, Larry Brodacz
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