McGrath Lexus of Chicago
Chicago, IL
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I had the pleasure of having Julie Hill as my sales person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of exper person at McGrath Lexus and she was, and continues to be, an exceptionally warm, personable and knowledgeable sales person. She has a wealth of experience about the Lexus brand and, she reassured me by letting me know that I was making a wise purchase that would provide me with the support assistance I need, long after the purchase. Ms. Hill stayed with me through out the puchase and guided me as she explained the many benefits of purchasing a car that has a high performance and longevity record.. When I've needed to ask questions, etc. she has remained approachable and personable. I highly recommend Ms. Hill and I look forward to working with her again on my next Lexus purchase. More
While I wasn't at McGrath to buy a Lexus, I wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the c wasn't made to feel like a second tier customer. Rick Farbo was courteous and punctual. I came to McGrath through USAA Car Buying Service and the car I saw on-line was the car I saw at the dealership. Rick was prompt to phone after my initial email inquiry, and he sent my great photos and a CARFAX report right after we spoke. More
Mark McLawhorn, was recommended to me by another McGrath customer when I purchased my first Lexus. He has always been extremely courteous and very willing to answer my questions regarding what maintenance customer when I purchased my first Lexus. He has always been extremely courteous and very willing to answer my questions regarding what maintenance and/or services are required or are being recommended to keep my car in excellent condition. More
Julie was very diligent in communicating with me and provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was cru provide me with all the answers and information I requested. She follows through with her word. Being able to text and email me information was crucial to me as the nature of my business and profession is also sales and I am not always available to take a phone call. More
Very positive experience. Everyone at the dealership is friendly and they want to give the best service possible. Dave Nelson was very friendly and personable. I would buy from Dave and McGrath Lexus agai friendly and they want to give the best service possible. Dave Nelson was very friendly and personable. I would buy from Dave and McGrath Lexus again in the future. More
Excellent customer service from Anthony and Frank, reasonable price working with Sharon. Purchased ES 350. Very pleased with purchase. Will be back to McGrath Lexus for service. reasonable price working with Sharon. Purchased ES 350. Very pleased with purchase. Will be back to McGrath Lexus for service. More
This dealership and sales exec (Dave) didn't act like your typical dealership. They were direct and didn't play any games. Basically, they made it easy to do business with them. your typical dealership. They were direct and didn't play any games. Basically, they made it easy to do business with them. More
The reason I am writing this review about Julie is The reason I am writing this review about Julie is because Julie was a very energetic, followed up regularly, was very much interested in what we The reason I am writing this review about Julie is because Julie was a very energetic, followed up regularly, was very much interested in what we needed in our car and made it happen. The why is that she did all of the above and she kept us informed about when we would get our car and what we would need to do. She made our experience at car buying a pleasure. I will recommend Julie when a friend of ours wants to buy a car. More
Very professional low pressure organization. Great selection of cars and the attitude of "lets get-r-done:. Flexible funding options made this deal happen for me. Looking forward to a long term re selection of cars and the attitude of "lets get-r-done:. Flexible funding options made this deal happen for me. Looking forward to a long term relationship with this dealership. Thanks for getting me into the car I only dreamed of owning. Leo (Chicago) More