McGrath Lexus of Chicago

I am going to get straight to the point and describe Mr. Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was loo Martell (IMPECCABLE). The experience I had with Mr. Martell was outstanding. I walked in the dealership and told him what type of vehicle I was looking for, and first off he told me a little about himself and from there I felt like I had known him for years. Mr. Martell was very articulate throughout the whole sales process. Would I refer a friend. ABSOLUTELY! We need more people like him who cares about their job and takes pride in their job. He feels very strong about McGrath Lexus. He was very informative. Mr. Martell is definitely a sales person, he sold me exactly what I was looking for. He is one person I will not forget and when it is time to purchase again I hope he will be at McGrath. Job well done--THANK YOU I want to also thank Rick Guzman- he was straight to the point, very detailed and well organized. Good team of people More

Bought a used Lexus from Gary Sowell, it was an overall good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. good experience - Gary was knowledgeable and friendly and a straight shooter which are important qualities to have as a car salesman. More

Bill Tacker answered all of my questions and went the extra mile to ensure I was getting a great deal. I highly recommend Bill Tacker. extra mile to ensure I was getting a great deal. I highly recommend Bill Tacker. More

Great experience and wonderful staff. I highly recommend Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again Rick and love my new pre owned Lexus. Exceeded my expectations and would buy from here again More

Mike, Nick and Doug were awesome and were a pleasure to deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were un deal with. Mike is extremely friendly and made sure that we were comfortable, all our questions were answered and never made us feel that we were under any pressure to buy. He was knowledgeable about the RX (we ended up buying) and ~ poor guy ~ pulled up 3 vehicles for us so that we could compare colours and options at our leisure. Nick and Doug put the finishing touches to making our visit great. Nick made sure that all the little things and accessories were taken care of and the car literally shone as we walked up to it after he had gone through. Not only that, Nick made sure that we knew the ins and outs of the RX before we drove off - you can tell he really wants to make sure that each person is happy. Doug bell had us laughing - dry sense of humour and all - through the finance process. Bottom line - I'd highly recommend dealing with these guys should you visit this great dealership. Thanks again guys. More

We had an outstanding experience with Shawn Friedman as our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, our sales person. We came in to buy a new RX 450h and ended up buying both the new car and a preowned RX 350. Shawn was friendly, helpful, honest, and worked with us patiently to put together the best possible deal for us. Nick gave a comprehensive discussion about the features of the new car and spent a lot of time with us to make sure we understood everything. He also helped us customize the apps and computer system. Overall, we are very impressed with McGrath Lexus. We would not hesitate to recommend McGrath to anyone. More

Dwayne is so polite and really seems to car about what happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayn happens to my car. Being a woman is difficult when it comes to cars and sometimes people seem to take advantage and lack patience with women. Dwayne is just the opposite. His kindness, expertise and caring manner are all appreciated. He also has a respect that shows. Having been a teacher and principal, I greatly appreciate a respectful young man. Julie Hill has been wonderful. She helped me get something beautiful (my ES350) at a very sad time, the death of my sister. I am so impressed by a woman who knows so much about cars. Julie is someone I would recommend to all of my friends who want a lovely car. Frank was the money guy. I stopped by his office yesterday to tell him I had paid for my car and I have the title which made me think of him. Frank, like Julie and Dwayne, has made my experience with the car very pleasant. Last, I would like to mention Import Auto's Jerry. What an amazing guy. I had a few instances where I had to take my car there. Efficient, polite and outstanding is all I can say about Jerry. More

Ms. Julie Hill was very nice to me and my wife and she knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who pu knew her job and the Lexus brand. McGrath Lexus should consider themselves lucky to have a sales person like Ms. Hill on staff. She's a person who puts the customer and the Lexus brand first. This is a very rare quality in todays work force. It is my honor to submit this review on behalf of Ms. Julie Hill. P.S. I've already told my friends about the great experience that my wife and I had buying a Lexus from Ms. Hill. Yours Truly R.S. More

As a corporate executive and attorney looking to upgrade my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the my vehicle Julie has proven to be extremely knowledgeable, not pushy, consultative, persistent, accessible, friendly and personable. She has made the buying experience a pleasure and not stressful or a battle of the game of typical car sales. I would buy from her any time and recommend all of my friends and clients to buy from her as well. My personal recommendations mean a lot to me, because my name is attached to the recommended service or business, and Julie puts me at ease with recommending others to her as a representative of McGrath. My original intent was to buy Mercedes this year, but Julie did what a consultative sales person should do and that's keep me driving Lexus, and upgraded me to the LS Fsport. Na'im D. Muhammad, MBA, Esq. NDM Capital Partners, LLC More

I had a very pleasant experience with Julie hill I will highly recommend her to the ones who are interesting in buying a car from Lexus highly recommend her to the ones who are interesting in buying a car from Lexus More