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McGrath Lexus of Chicago
Chicago, IL
914 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 19, 2013
I shopped around for the car across multiple dealerships in the region and brought the car from this dealership over the one closer to my location was due to the fact that Julie was very polite and willing in the region and brought the car from this dealership over the one closer to my location was due to the fact that Julie was very polite and willing to work for me to meet my needs the best way possible. Their sales manager Larry was upfront and polite in negociating and matched my best offer with-out much hassel. Julie went out of her way to accomadate my requests and make the buying experience as pleasent as possible. I will certainly recomend McGrath Lexus of Downton and Julie Hill for anyone looking to buy a new car. More
by rshetty
Employees Worked With
Julie Hill
May 19, 2013
The decision to purchase at McGrath Lexus started with the great personal attention I received from Dwayne Allen in Service. My decision was proven true by the personal efforts of Bell, Jones and Riordan the great personal attention I received from Dwayne Allen in Service. My decision was proven true by the personal efforts of Bell, Jones and Riordan. More
by JayArmstrong
Employees Worked With
Dwayne Allen, Doug Bell, Curtis Jones
May 18, 2013
I would like to thank the staff who stayed after hours to get the deal done. Special thanks to Julie Hill who made our experience comforting. get the deal done. Special thanks to Julie Hill who made our experience comforting. More
by chase22
Employees Worked With
Julie Hill, Matt Fenton
May 18, 2013
Julie Hill's is as professional as they come. She is informative, honest, patient, cares about her customers and most importantly she made my first car buying experience just perfect! I would highly rec informative, honest, patient, cares about her customers and most importantly she made my first car buying experience just perfect! I would highly recommend her to my friends and others. She has exceeded all of my expectations and I would like to thank her for that. More
by wkmn810
Employees Worked With
Julie Hill
May 18, 2013
Recommended by our children and they were very pleased as were we. Jeff Riordan was extremely patient and excellent. He made us feel very comfortable. were we. Jeff Riordan was extremely patient and excellent. He made us feel very comfortable. More
by rbjjj17
Employees Worked With
David Kay
May 17, 2013
I walked into the dealership as a "not even sure I want to trade in my current lexus rx 400h" and left as an "excited, delighted, happy as can be with my new vehicle" customer. It is my 3rd lexus fro want to trade in my current lexus rx 400h" and left as an "excited, delighted, happy as can be with my new vehicle" customer. It is my 3rd lexus from McGrath and although I was comfortable that I would be treated nicely, this experience was outstanding. The patience demonstrated by Heather O'Malley was way beyond "great". She helped me understand all the options and in the end when I missed out on my first vehicle choice while "thinking it over", she rightly convinced me that the alternate vehicle might really be the best choice for me. Amazing. A very daunting task for the buyer is transferring all the "stuff" in the old vehicle to the new one and learning the options and technology associated with the new auto. This onerous task became an actual delightful journey with Nick Novelli providing a guided tour that was organized, logical and fun! The fact that both of these individuals are still available to me in the future is extremely comforting. Doug Bell was a friendly and thorough "numbers" guy that answered all my questions as we waded through the paperwork. I would highly recommend this team to any prospective buyer. More
by 81mmr
Employees Worked With
Heather O'Malley , Nick Novelli, Doug Bell
May 15, 2013
Nick was very knowledgeable & knew EXACTLY what I was looking for. No pressure. No sales pitch. Just straight facts. A breath of fresh air at a dealership that deals with high end vehicles. I recommend t looking for. No pressure. No sales pitch. Just straight facts. A breath of fresh air at a dealership that deals with high end vehicles. I recommend this guy to anyone who needs an honest opinion! Thanks again! More
by Puckenhauser
Employees Worked With
Nick Novelli
May 15, 2013
If you are looking for a reliable, dependable car, new or pre-owned, today or in the near future, I highly recommend Julie Hill at McGrath Lexus of Chicago. Julie Hill has survived some of the most challeng pre-owned, today or in the near future, I highly recommend Julie Hill at McGrath Lexus of Chicago. Julie Hill has survived some of the most challenging times in the auto industry. Her track record speaks volumes. Her friendly , professional attitude encourages you in making your choice whether your a first time buyer or a tenured car owner. Thank you McGrath Lexus of Chicago for your dedicated employee, Julie Hill! More
by lexusrx300
Employees Worked With
Julie Hill
May 14, 2013
My overall very positive review is based on my interactions with David Kay, salesman and Nick Novelli, Vehicle Delivery Specialist. David is a seasoned vet. He was friendly( but not overly so) interactions with David Kay, salesman and Nick Novelli, Vehicle Delivery Specialist. David is a seasoned vet. He was friendly( but not overly so) and respectful. All negotiations were fair and transparent. He also went out of his way to work around some inventory problems and my travel schedule. I would highly recommend David. Nick deserves special kudos. The new LS 460 is packed with complex mechanical systems and driver oriented technology. Nick knows the car cold- no matter how detailed and/or off the wall my questions, Nick had the answer; no obfuscation no guessing. Of course this is to be expected. What's above and beyond is the passion he has for the vehicle and his obvious desire for you to feel the same. The orientation is extensive and without time limit. I was anxious about getting comfortable with everything the car has to offer but when I left I knew enough to feel confident I could figure out the rest. Over the two weeks since my purchase I've called Nick a few times with follow up questions with Nick glad to help. With his help I'm getting a real kick out of the LS 460. My highest praise for Nick. More
by vptaxret
Employees Worked With
Nick Novelli, David Kay
May 12, 2013
Great experience/ friendly and helpful. Dave met my expectations in all avenues rated above. I would definitely purchase another lexus from Mcgrath lexus and Dave Nelson expectations in all avenues rated above. I would definitely purchase another lexus from Mcgrath lexus and Dave Nelson More
by nereidagarcia
Employees Worked With
Dave Nelson
