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McGrath Lexus of Chicago

Chicago, IL

4.6
914 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 914 reviews

June 15, 2013

Mike was pleasure to work with. He did put in personal touch into the whole process specifically for the warranty. Frank was straightforward and helpful. More

by zubairbaig123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cowan, Mike LaGiglio
Jun 16, 2013 -

McGrath Lexus of Chicago responded

We're lucky to have Mike and Frank on our team. Thank you for trusting us with your vehicle purchase. We're glad to hear you drove home happy!

June 13, 2013

I was in need of a new car. I was some what knowledgable of the lexus vehicles. I meet Julie Hill and she help me to understand and know how excellent the lexus cars are built, structured, reliable, dependa More

by Ironman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
Jun 16, 2013 -

McGrath Lexus of Chicago responded

Thank you so much for sharing your review with us online, Reggie. We are so happy to hear that Julie took such great care of you, and made sure you got the Lexus you wanted and needed. Congrats on the new car!

June 11, 2013

The financing process was difficult as we were not prepared for all of the conditions as we had Florida licenses. If we knew what would be required of us we would have been prepared and the process w More

by Mhutchings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sowell
June 11, 2013

Charles was very pleasant, answered questions, followed up after the sale and very nicely mailed stuff forgotten in the trade in vehicle. The process went smoothly More

by Nikkyokech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2013 -

McGrath Lexus of Chicago responded

We appreciate having you as a customer and are glad you found your experience with Charles enjoyable. We truly appreciate the recommendation!

June 03, 2013

We were really pleased with both the car and the outstanding service from Shawn and Jeff at McGrath. When we came in for a test-drive we had planned to go test drive another car afterward but after More

by lehoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2013 -

McGrath Lexus of Chicago responded

Thank you so much for sharing your experience with McGrath Lexus of Chicago online. We are so glad to hear that Jeff and Shawn were able to make your car purchase easy and enjoyable. We look forward to seeing you again!

May 29, 2013

I was new to McGrath Chicago but not McGrath. I purchased my first Lexus Gs430 from Bill Tacker back on 04. Fantastic sales person which is the reason I followed him to the downtown location to purchase agai More

by leroycjr76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Bill Tacker, Doug Bell
May 30, 2013 -

McGrath Lexus of Chicago responded

Thank you so much for sharing your experience with us online. We love hearing that you followed Bill to our downtown Chicago location, and that he, along with Doug and Nick, were able to make your car buying experience pleasant and stress-free. Congratulations on the new vehicle!

May 21, 2013

Nick is an outstanding individual. He is very explicit without being condescending in his explanations. I was able to understand the workings of The electronics of the Lexus I purchased. Every time I go More

by MyChucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli
May 21, 2013 -

McGrath Lexus of Chicago responded

Congratulations on your new vehicle and thank you for sharing your experience! We are proud to have Nick on our team and are happy to hear that he took good care of you.

May 21, 2013

We purchased our last Lexus RX from McGrath as well as this 2013 and Julie was our salesperson. She was friendly, answers calls and emails and always accomodating. Most of the employees at McGrath are wel More

by G7sharp11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony ( not sure of last name), Julie Hill, Nick Novelli, Rich Palicka
May 22, 2013 -

McGrath Lexus of Chicago responded

Thank you so much for sharing your experience with us online! We are so glad to hear that you came back to us for your next vehicle purchase, and that your purchasing process was made easy with the help of Julie, Nick and Rich. Congratulations on your vehicle, and we look forward to seeing you again in the future!

May 20, 2013

I love my new car. Julie Hill is a great salesperson. She was very helpful and found the exact car that we wanted. She worked with Jeff Riordan who went over all of the new features with us. I was comfortabl More

by tchovey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
May 21, 2013 -

McGrath Lexus of Chicago responded

We appreciate your kind words regarding Julie and Jeff, and truly value your business with our dealership! Congratulations on your purchase!

May 20, 2013

I thought that Curtis and Maria were so professional and very informative. They were quick to return a phone call or text and really helped the buying process move along quickly and smoothly! More

by Terry levy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
May 21, 2013 -

McGrath Lexus of Chicago responded

Thank you for sharing your wonderful experience with us online. We are pleased to hear that Curtis and Maria were able to offer you a friendly purchase experience. Congratulations on your new vehicle!

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