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McGrath Lexus of Chicago

Chicago, IL

4.6
914 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 914 reviews

July 02, 2013

Purchasing my vehicle from McGrath Lexus Chicago was truly an enjoyable experience. I wasn't pressured but instead allowed to take my time making the decision about this investment while having the ass More

by SRRHOADS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fenton
Jul 03, 2013 -

McGrath Lexus of Chicago responded

Thank you for your kind words about McGrath Lexus of Chicago and our team. At McGrath Lexus we really do want you to drive home happy. I'm delighted to hear that you did!

June 30, 2013

My husband and I went to McGrath Lexus after contacting the dealership about a specific car. When we arrived, Bill was ready with the car. We are very pleased with our experience and our new car. More

by nataliestrang1110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tacker
Jul 01, 2013 -

McGrath Lexus of Chicago responded

Congratulations on your new vehicle! We are glad you had an excellent experience and look forward to seeing you in our service department!

June 28, 2013

I have to say did this was my best experience buying car ever .Jerry did a great job showing me the car also Maria went over all the details inside the car which is kind of complicated mr Bell give me a gre More

by stoystoyanyankov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn, Doug Bell
Jul 01, 2013 -

McGrath Lexus of Chicago responded

Thank you for choosing McGrath Lexus of Chicago to purchase your new vehicle. We are pleased to hear Jerry helped ensure we were able to give you the vehicle you wanted, and made sure you understood all of its great features! We love to hear our customers drove away happy in a vehicle they will love for years to come.

June 26, 2013

I found Julie Hill and the McGrath team friendly, professional and cooperative. Although some had warned me about dealing with a Chicago dealership, the price I received was excellent and McGrath de More

by Tjschafer60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
Jun 27, 2013 -

McGrath Lexus of Chicago responded

Thank you so much for sharing your review with us online. Julie is a wonderful salesperson, and we are so glad she made your purchase easy and stress-free! We are so happy to hear that you are a first-time customer and that you walked away happy. Please come back to see us in the future!

June 24, 2013

The customer service at McGrath Lexus was AMAZING! We knew which vehivle we wanted prior to arriving, but had various preferences that other dealers were not able to satisfy. Russ was able to find multip More

by bokray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Raskin
Jun 25, 2013 -

McGrath Lexus of Chicago responded

We are pleased that we were able to offer you a great purchase experience. Russ is a great salesman and always does his best to accommodate our customers. We are happy to have him on our team! We look forward to seeing you again in the future!

June 23, 2013

Shawn was very friendly, knowledgable and helpful. I love my new Lexus CT200 Hybrid and I look forward to the visiting McGrath Lexus for car washes and maintenance. More

by michelle_marella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cowan
Jun 25, 2013 -

McGrath Lexus of Chicago responded

Thank you for sharing your experience with us online. We are glad to hear that Shawn took good care of you, and that you're loving you new CT200! Look forward to seeing you again in our service department!

June 20, 2013

I purchased my vehicle Tuesday evening and there were several items that needed to be corrected/added, but they would have to wait until the next day. My sales person Mike LaGiglio came in on his day off More

by pc0g894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Mike LaGiglio
Jun 21, 2013 -

McGrath Lexus of Chicago responded

Thank you for giving us the opportunity to earn your business. We are pleased Mike, Rick and Nick were able to make your vehicle purchase a positive experience. We look forward to helping you with any sales or service needs in the future!

June 20, 2013

Nick Novelli was exceptional. His commitment and dedication to getting everything right was impressive -- whether it's the bigger issues or the smaller details. He takes whatever time is needed. A More

by novelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Mike LaGiglio, Doug Bell, Matt Fenton
Jun 21, 2013 -

McGrath Lexus of Chicago responded

We are glad you had a great experience working with Nick, Matt and Mike on the purchase of your new vehicle. They all pride themselves on professionalism and are great assets to our team. We look forward to assisting you in the future with all your sales and service needs!

June 18, 2013

Excellent experience buying my new Lexus IS350! David was excellent in helping me decide on what to do and I loved the fact that he was not pushy and explained all my options. Rick was one of the best busin More

by jmdombr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kay
Jun 19, 2013 -

McGrath Lexus of Chicago responded

That's so exciting! The new 2014 IS350 is an amazing car! Thank you for sharing your review with us online, and glad Rick and David took such good care of you.

June 15, 2013

Dave Nelson and the entire team at McGrath Lexus are a class act! Very comfortable and enjoyable experience. Staff is very knowledgable, friendly and willing to please! We would highly recommend McGrath t More

by Chadpilarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2013 -

McGrath Lexus of Chicago responded

We appreciate having you as a customer and are pleased that Dave was able to make your purchase such a positive experience. Enjoy your new vehicle!

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