McGrath Lexus of Chicago
Chicago, IL
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Purchasing my vehicle from McGrath Lexus Chicago was truly an enjoyable experience. I wasn't pressured but instead allowed to take my time making the decision about this investment while having the ass truly an enjoyable experience. I wasn't pressured but instead allowed to take my time making the decision about this investment while having the assistance of knowledgeable, responsive & very friendly staff. I felt comfortable and at "home" at their dealership and will highly recommend McGrath Chicago to anyone I know looking to purchase a vehicle. More
My husband and I went to McGrath Lexus after contacting the dealership about a specific car. When we arrived, Bill was ready with the car. We are very pleased with our experience and our new car. the dealership about a specific car. When we arrived, Bill was ready with the car. We are very pleased with our experience and our new car. More
I have to say did this was my best experience buying car ever .Jerry did a great job showing me the car also Maria went over all the details inside the car which is kind of complicated mr Bell give me a gre ever .Jerry did a great job showing me the car also Maria went over all the details inside the car which is kind of complicated mr Bell give me a great financing ,and I will definitely send all my friends and relatives to purchase a car from McGrath Lexus and Jerry.I just completed my 1000 mile checkup and Mark was outstanding as well More
I found Julie Hill and the McGrath team friendly, professional and cooperative. Although some had warned me about dealing with a Chicago dealership, the price I received was excellent and McGrath de professional and cooperative. Although some had warned me about dealing with a Chicago dealership, the price I received was excellent and McGrath delivered everything that was promised, and then some. One option I had wanted was not on the vehicle and Julie had it installed at no extra cost. I am a very satisfied first-time customer. More
The customer service at McGrath Lexus was AMAZING! We knew which vehivle we wanted prior to arriving, but had various preferences that other dealers were not able to satisfy. Russ was able to find multip knew which vehivle we wanted prior to arriving, but had various preferences that other dealers were not able to satisfy. Russ was able to find multiple possibilities that fit and was very knowledgable and helped us through the entire process. He also provided us great insight on buying used versus leasing which helped us make our decision on what is best for us (and my husband is NOT timely at making decisions). Russ was patient and not pushy at all. We definitely recommend him and McGrath Lexus in Chicago. We will definitely be returning! More
Shawn was very friendly, knowledgable and helpful. I love my new Lexus CT200 Hybrid and I look forward to the visiting McGrath Lexus for car washes and maintenance. my new Lexus CT200 Hybrid and I look forward to the visiting McGrath Lexus for car washes and maintenance. More
I purchased my vehicle Tuesday evening and there were several items that needed to be corrected/added, but they would have to wait until the next day. My sales person Mike LaGiglio came in on his day off several items that needed to be corrected/added, but they would have to wait until the next day. My sales person Mike LaGiglio came in on his day off, Wednesday, to ensure my vehicle was prepped correctly and delivered on time. I truly appreciated his going the extra mile for me. Rick Guzman was soft spoken and understanding during the financing and extended warranty portion of my transaction. This was a huge purchase for me, and his demeanor made it easier. This is my first vehicle with navigation, phone, etc. In other words, there was a lot to take in. Nick Novelli was very congenial and patient during this instruction phase. He told me not to worry if I forgot anything and to call anytime with questions. More
Nick Novelli was exceptional. His commitment and dedication to getting everything right was impressive -- whether it's the bigger issues or the smaller details. He takes whatever time is needed. A dedication to getting everything right was impressive -- whether it's the bigger issues or the smaller details. He takes whatever time is needed. And on the sales side, Matt Fenton and Mike LaGiglio were extremely understanding, concerned, flexible, accommodating and supportive. Thank you. More
Excellent experience buying my new Lexus IS350! David was excellent in helping me decide on what to do and I loved the fact that he was not pushy and explained all my options. Rick was one of the best busin excellent in helping me decide on what to do and I loved the fact that he was not pushy and explained all my options. Rick was one of the best business managers (finance) I've ever dealt with while buying a new car. He helped me get the rate I was looking for and explained the extended warranties without being pushy. Thanks again and looking forward to picking up my new 2014 IS350 in two weeks!! More
Dave Nelson and the entire team at McGrath Lexus are a class act! Very comfortable and enjoyable experience. Staff is very knowledgable, friendly and willing to please! We would highly recommend McGrath t class act! Very comfortable and enjoyable experience. Staff is very knowledgable, friendly and willing to please! We would highly recommend McGrath to anyone in the car shopping market. They earn your business and we will be back! More