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McGrath Lexus of Chicago
Chicago, IL
912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 912 reviews
February 23, 2022
This is my sixth Lexus SUV. They’re a superb vehicle & I’m religious about periodic maintenance. My “ guy” is Andy Pak. He’s always polite, helpful & efficient. I totally trust They’re a superb vehicle & I’m religious about periodic maintenance. My “ guy” is Andy Pak. He’s always polite, helpful & efficient. I totally trust Andy. More
by Johnanthonygable
Employees Worked With
Andy Pak
February 21, 2022
Karyna is super friendly, patient and efficient in our car buying and trade-in process. Noah in finance and his manager made the whole finance process painless too. It is rare to have a dealer so well-run car buying and trade-in process. Noah in finance and his manager made the whole finance process painless too. It is rare to have a dealer so well-run and collaborated well among various departments. More
by Dee
Employees Worked With
Karyna; Noal
February 21, 2022
We have had extremely pleasant experiences with the service department Tony is professional, welcoming & very personable adding to our positive experience. No job or problem is too small. Tony will service department Tony is professional, welcoming & very personable adding to our positive experience. No job or problem is too small. Tony will address the problem with a smile More
by Carlyn10
Employees Worked With
Tony Boulos
February 20, 2022
How can an “upscale” Lexus Service center not have nitrogen to trim out the air pressure on my new tires? They did wash my car, however, which is always a nice touch. nitrogen to trim out the air pressure on my new tires? They did wash my car, however, which is always a nice touch. More
by Gary W
Employees Worked With
I don’t remember
February 18, 2022
The advisors are very good in letting you know what is going on and how much it is going to cost. The atmosphere is awesome especially the room with the fireplace! going on and how much it is going to cost. The atmosphere is awesome especially the room with the fireplace! More
by carmack_7
Employees Worked With
Robert Zuniga, Tony Boulos
February 17, 2022
Always meticulous and professional Couldn’t be any happier with their technicians and customer service This is what excellent service is supposed to be!! happier with their technicians and customer service This is what excellent service is supposed to be!! More
by LAW Chicago
Employees Worked With
Fix Auto body work, Andy Pak
February 17, 2022
It was my pleasure being at this dealer. This is my second time buying new car in 3 years. Saleswoman was great and she had answer to all my question. Very professional. 2h being at the deal This is my second time buying new car in 3 years. Saleswoman was great and she had answer to all my question. Very professional. 2h being at the dealer didn't feel all day. Special treatment from the guy who show us all the new feature was great. Overall very satisfied and I be back (Arnold's quote) Mike McGrath you have a great people and great service. More
by Wally
Employees Worked With
Alexsandra Powesma
February 10, 2022
Efficient. Prompt. OrganizedAcccommodating. Comfortable Efficient. Prompt. Organized Acccommodating. Comfortable waiting area. Social distancing adhered. Coffe and water available. Clean Efficient. Prompt. Organized Acccommodating. Comfortable waiting area. Social distancing adhered. Coffe and water available. Clean More
by barbvines
Employees Worked With
Justin, Robert Zuniga, Andy Pak, Mark McLawhorn, Frank Cowan, David Kay
