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McGrath Lexus of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.7
947 Reviews
Call Dealership (833) 536-7346
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1250 West Division Street

Chicago, IL

60642

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Showing 947 reviews

November 28, 2024

Robert Zuniga, the Service Manager, was outstanding. Great experience overall! Very efficient and timely. Highly recommend McGrath Lexus! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
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Jan 23, 2025 -

McGrath Lexus of Chicago responded

Thank you for recommending McGrath Lexus of Chicago! We're thrilled to know your experience with our Service Team was efficient, timely, and enjoyable. It would be our pleasure to assist you again for any future needs.

November 25, 2024

Service was quick and thorough. Price was a little high. Courtesy was excellent and staff was friendly. More

by DTESTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Report | Print
Jan 23, 2025 -

McGrath Lexus of Chicago responded

Thank you for sharing your 5-star review and feedback about your visit to McGrath Lexus of Chicago. We're pleased to know the service was quick and thorough and that our staff’s courtesy and friendliness stood out. Should there ever be anything else we can do for you, please don't hesitate to reach out.

November 25, 2024

great service by Andy and all the staff - highly recommend !!! Have been customer 18 yrs!! More

by eileeneisenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
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Jan 23, 2025 -

McGrath Lexus of Chicago responded

Thank you for your loyalty to McGrath Lexus of Chicago over the past 18 years! We're thrilled to read about the great service you received from our team. Your recommendation means the world to us, and we look forward to continuing to serve you for many years to come. Let us know if we can be of further assistance to you!

November 18, 2024

Professional, they know their work. They know how to listen and provide the necessary help. More

by Olga j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Report | Print
November 17, 2024

Very professional, thorough, available and eager to work with purchaser. This was a prompt process. More

by npgchicago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike LaGiglio, Noah Petro
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November 14, 2024

The service consultant, Justin Parrilla, was excellent. He ordered the needed part so that it was available on the day service was scheduled and kept me informed of the progress of the repair. More

by grbruha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin parrilla
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November 09, 2024

Great experience. Justin my rep was fantastic. This is where I usually have my car serviced. They provide quality service. More

by vinyboombah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justiin
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November 08, 2024

Wonderful experience! Competent professionals, perfect customer service and exceptional welcoming and reception environment. Recommended to anyone with a Lexus who is pa More

by Franc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Report | Print
November 01, 2024

Very good customer service. I wasn’t pressured into buying a car. The dealership had exactly what I was looking for, 2025. More

by pamela
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley , Steven Harris, Adrian Moran, Kristal Cortez, Mike Agnello
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October 30, 2024

Amazing service at McGrath Lexus of Chicago, they are always so friendly and efficient in their work. They explain well what is needed and provide an estimate of when my car will be ready and provide upd More

by ChloeClaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak, Mark McLawhorn, Doug Bell
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