McGrath Lexus of Chicago

Great visit to McGrath Lexus of Chicago. Purchased a great LS460 from MCGrath Lexus. Picked me up from hotel, paid for hotel stay, and beat the competition's price. Mike LaGiglio took care of Purchased a great LS460 from MCGrath Lexus. Picked me up from hotel, paid for hotel stay, and beat the competition's price. Mike LaGiglio took care of us! More

McGrath Lexus of Chicago Our experience with McGrath Lexus in Chicago was excellent. Patrick came to help us and showed the cars. He also provided us with all the answers to m Our experience with McGrath Lexus in Chicago was excellent. Patrick came to help us and showed the cars. He also provided us with all the answers to my questions. Everyone (Patrick, Rick, Doug and Frank) that I worked with was incredibly professional, and made the experience very smooth. Thank you all! More

Excellent experience! My experience with McGrath Lexus in Chicago was excellent from beginning to end. Everyone I worked with was incredibly professional, and made the expe My experience with McGrath Lexus in Chicago was excellent from beginning to end. Everyone I worked with was incredibly professional, and made the experience very smooth. I will be back and would definitely recommend them to anyone. The professionalism at this dealership is far above any car dealership I've ever purchased cars from.........starting with Sharon Gale and then Maria Titova, Morgan Bond and Frank Cowan. They were all great! Thank you all so much! More

Amazing Experience and Customer Service My experience at the McGrath Lexus dealer in Chicago was EXCEPTIONAL! Heather O'Malley went above and beyond and was persistent in securing the car t My experience at the McGrath Lexus dealer in Chicago was EXCEPTIONAL! Heather O'Malley went above and beyond and was persistent in securing the car that I wanted [the Knights Armor exterior with / Sepia interior] and not trying to push a color I did not want. She located 3 SUV's in the Midwest that met my requirements, she persisted until she secured one and just did not take No for an answer. Her passion to ensure she delivered what her customers wanted is unmatched and one of a kind in Illinois. She knew what I could work with and came as close as possible to that with my overall transaction. True Customer Service! The financial process was smooth and quick thanks to Rick Guzman who is very knowledgeable and explained the options to me so that i can make the most informed decisions. Rick was a pleasure to work with. And last but not least.... Nick Novelli's step by step tour of all the features in the GX was extremely thorough and he was very patient. His passion and energy for every feature of this SUV is unsurpassed. Wow! he knew it all! Top notch people at this dealership and I particularly liked the diversity of personnel I interacted with throughout the process. Thank you! and by the way.... this GX SUV is AMAZING!! More

Buying a new car I had an amazing experience. When I walked in I was greeted right away. Bill came to help me. He provided me with all the answers to my questions. Bil I had an amazing experience. When I walked in I was greeted right away. Bill came to help me. He provided me with all the answers to my questions. Bill was very professional and I felt comfortable buying a car from him. For my next car I will be back to this location. More

Great Service! I worked with Jack Martell at McGrath on finding a used car that was just right for me. The best part was that Jack had everything ready to go for me I worked with Jack Martell at McGrath on finding a used car that was just right for me. The best part was that Jack had everything ready to go for me - the car looked just like new when I picked it up. From beginning to end, I had a great experience. I highly recommend working with Jack and with McGrath. More

Good Experience Overall I'd say the experience was good at McGrath. Friendly staff and David is a great guy. A friend of mine purchased a car at McGrath and liked th Overall I'd say the experience was good at McGrath. Friendly staff and David is a great guy. A friend of mine purchased a car at McGrath and liked the experience. The only thing I'd say I probably should have done in hindsight is to take more time to make the purchase decision. Thanks, Wayne More

Great Service Shawn was great as were all of the other staff.Staff was very knowledgeable. Process was very smooth. We would recommend this dealership to everyone. Shawn was great as were all of the other staff.Staff was very knowledgeable. Process was very smooth. We would recommend this dealership to everyone. More

The McGrath Lexus Chicago Experience I found myself coming to McGrath Lexus of Chicago for a third time now to purchase another outstanding vehicle. The previous two times were great, but I found myself coming to McGrath Lexus of Chicago for a third time now to purchase another outstanding vehicle. The previous two times were great, but this time there was an even greater atmosphere of respect and real concern for satisfaction! From Mike LaGiglio, our salesperson, to Violet Vrsek, our vehicle delivery specialist, to the finance manager, Frank Cowan, the attention to our needs was felt throughout! I love the outstanding quality and dependability of the Lexus models and I would find it very difficult to drive anything else! Mike was so patient and considerate. Always making sure we were pleased with what was going on. Thank you Mike! And thank you Violet for helping us understand how our RX350 functioned and all its outstanding features! Another special thanks to Frank who made it possible to finance our vehicle with a low APR! Even after the dealer was officially closed, they stayed on to make sure we were satisfied and on our way out the door! Thank you once again to all of you at McGrath Lexus of Chicago!! You are the best!! More

Satisfied Customer I don't usually do reviews or ratings because most places in the states don't provide quality service and if you have nothing nice to say it's best yo I don't usually do reviews or ratings because most places in the states don't provide quality service and if you have nothing nice to say it's best you say nothing at all and just take your business elsewhere. Well that's not the case with my experience with McGrath Lexus and my whole buying experience, you know its something to be said about people that understand that a customer should feel valued when spending his/her hard earned money. My buying experience was a pleasant change from a few other Lexus dealers that I visited, the sale department Patrick, Rick and Frank really worked with me to make sure I was comfortable with the purchase, as well as, took into consideration my need to be within a certain boundry with my payment arrangement. Overall it was an outstanding experience, and it is good to know that there are still businesses out there that hold a very high standard when it comes to customer service and satisfaction, keep up the good work McGrath Lexus, I will be doing business with you for many years to come. Sincerely Eugene A. Johnson More