McGrath Lexus of Chicago

Happy with our purchase We bought a certified pre-owned RX350 and it drives as if it is a new one. In fact, one of our passengers was surprised to hear that it wasn't new. We bought a certified pre-owned RX350 and it drives as if it is a new one. In fact, one of our passengers was surprised to hear that it wasn't new. We also had a great purchasing experience at McGrath Lexus of Chicago. We test drove two vehicles to determine which one was best. We toured the dealership's amenities and met various folks in Sales, Finance, and Technology, all of whom were extremely friendly. Our rep Gary was very helpful, thorough, and thoughtful in his recommendations and follow up. Most importantly, we are very happy with our purchase, and look forward to visiting again soon for the complimentary car washes. More

Great Experience How do you go above and beyond the typical car sales without added pressure? Talk to my favorite saleswoman, Julie Hill. After storming out of another How do you go above and beyond the typical car sales without added pressure? Talk to my favorite saleswoman, Julie Hill. After storming out of another local dealer which I've done business with at times in the past, I contacted Julie hoping to at least receive some honesty and decent treatment through a typical dreaded car purchase. I read plenty of reviews on McGrath and felt Julie was the best person to talk to since she seemed very personable to other buyers. I can name a number of instances where my blood boils as I sit through hours of car buying fun. Fortunately Julie tackled 80% of the work before I even walked in the door. Honest, good hearted, and downright genuine. I knew where I wanted to be option-wise and price-wise. Not only did she locate the exact vehicle which supposedly no dealer in Chicago had (so says the other guys), but she beat their price also. The purchase was efficient - I did not spend eternity in the dealership, or haggle my life away. We went through the paperwork, had some great conversation, signed away, and off I was. Even though I'm a "burb" guy, I'll take the extra time to come downtown for service. All in all, I will be back - I'm on my 4th Lexus, 1st from Mcgrath. More

The Best Place in the World Lexus McGrath of Chicago is the best dealership in the world. Julie Hill/Sales and Matt Fenton/Manager are truly amazing, fun to work with and sincere Lexus McGrath of Chicago is the best dealership in the world. Julie Hill/Sales and Matt Fenton/Manager are truly amazing, fun to work with and sincere. I would recommend them and this dealership to my friends and family. I WOULD ONLY PURCHASE MY CARS FROM THIS DEALERSHIP! More

It's Beautiful Bought a new 200tNX and it is absolutely beautiful. Everything I could possibly want in a car. Checked out other cars before finally deciding on th Bought a new 200tNX and it is absolutely beautiful. Everything I could possibly want in a car. Checked out other cars before finally deciding on the NX and for the price and what is included in the deal, it's the best around. Have been a customer of McGrath since I bought my 300RX 12 years ago and have always praised the service I have received and I wasn't disappointed this time. It was nice to work with a salesperson like Gary Sowell who didn't pressure you and let you decide on your own that a Lexus was the car to buy. And, I LOVE this car. More

Cartastrophe ...That's the only word I can use that comes close to explaining the series of unforeseen circumstances that brought me to the Lexus dealership! A goo ...That's the only word I can use that comes close to explaining the series of unforeseen circumstances that brought me to the Lexus dealership! A good friend and long time Lexus owner insisted I visit his "friends" at McGrath Lexus in Chicago, when it unexpectedly became necessary for me to quickly purchase a pre-owned vehicle. With a somewhat preconceived notion of what the Lexus brand was, I agreed to his proposition. My experience began with General Sales Manager Sharon Gale. I'll remind you that being a first-timer at Lexus, I was feeling a bit apprehensive with all the pomp and circumstance surrounding the car maker's reputation and legacy. (Yes, I'm one of those people who find car buying a stressful and often times intimidating prospect). To my relief and pleasure, all of my anxiety vanished after five minutes in Sharon's company. She was sincere and authentic. She not only knew her business, she loved it! As a business owner, I recognized and connected with her immediate enthusiasm and straightforward accessibility. She wanted nothing more than to assure me I was in the best of hands at Lexus! My car-quest was then turned over to capable hands of the Pre-owned Vehicle Salesman Bill Tacker. His 14 years at Lexus afforded me a professional level of knowledge and expertise that was tempered by his friendly, accommodating demeanor. Again, as we perused the pre-owned, he was able to give a clear understanding of the Lexus brand, it's dependability, features and standing in the marketplace. Car salesman stereotypes aside, there was no pressure here. Rather a simple desire for him to reassure me that Lexus was a very good choice. It wasn't long before I'd picked out my next car! I'm not one who is impressed with perks and privileges. Again, as a business owner, I am impressed with customer rapport and confidence in a product. To me those are key elements in attracting and maintaining a loyal, consumer relationship. I can safely say that experts at McGrath Lexus have done exactly that! More

Purchase of a Certified Lexus hs250h I recently purchased a certified used Lexus hs250h Hybrid and I can’t say enough about McGrath Lexus of Chicago and how they were willing to work with I recently purchased a certified used Lexus hs250h Hybrid and I can’t say enough about McGrath Lexus of Chicago and how they were willing to work with me to make my purchase happen! The service was beyond what I could have expected and to a greater extent any experience that anyone has when purchasing a vehicle comes down the person you are dealing with as well and the latitude the dealership gives their sales personnel. In my case the sales person that helped me was Julie Hill of McGrath Lexus of Chicago. Julie was by far and away the best car sales person I have ever dealt with since I purchased my very first vehicle! She went out of her way to help me out in every way possible! Her demeanor was positive and cheerful and one thing that I hold above all else when it comes to the character of any individual I am dealing with is Honesty! Julie was straight forward and presented me with the details and facts about my car purchase leaving very little doubt as to whom I was dealing with! An Honest person! McGrath Lexus of Chicago is blessed to have Julie on their team and I can definitely say that McGrath Lexus of Chicago will benefit with future purchases from myself and my referrals! In a Nutshell McGrath Lexus of Chicago and Julie Hill are Top Notch! More

Continued Outstanding Experience with McGrath I have been dealing with McGrath Lexus now for almost 8 years and have leased 3 vehicles. The staff is outstanding from the working through the lease I have been dealing with McGrath Lexus now for almost 8 years and have leased 3 vehicles. The staff is outstanding from the working through the lease to the vehicle delivery. I truly enjoy working with the entire team. The post sales support is also outstanding. I have brought members of my family to McGrath to purchase vehicles as well. More

A surprise I was not expecting My boyfriend and I drove up to McGrath Lexus to look at a used Lexus that he was thinking about purchasing. We weren't totally sold and weren't sure i My boyfriend and I drove up to McGrath Lexus to look at a used Lexus that he was thinking about purchasing. We weren't totally sold and weren't sure if we were going to actually get it or not. As soon as we walked in we were welcomed by Jack Martell who made us feel right at home, he was helping out his friend/coworker Bill Shamuh who was busy with another client and was originally supposed to help us purchase our new car. There was a reason Jack was our "guy" he was very patient I never felt obligated or pushed into anything which is what usually happens at most dealerships, but NOT THIS ONE. Jack accommodated us, made us feel like a friend, and very comfortable with our decision, he exceeded our expectations! After taking the car for a test drive it wasn't a tough choice on whether or not we wanted the car. This place was awesome! More

McGrath Lexus of Chicago...a great experience We bought a new RX 350 F-Sport from Curtis Jones. He and Larry Brodacz offered a good price and were very fair to deal with. Doug Bell in finance wa We bought a new RX 350 F-Sport from Curtis Jones. He and Larry Brodacz offered a good price and were very fair to deal with. Doug Bell in finance was very efficient on the day of sale, and Morgan Bond helped us quickly learn the basics on our new car before we left the dealership. We got our children's car seats installed a couple days later with Mark McLawhorn, who was very knowledgeable and friendly. The McGrath Lexus of Chicago dealership is a class act all the way through. More