McGrath Lexus of Chicago

New Lexus GX460 Experience I was very happy with my McGrath experience and felt that they offered me the best deal. In addition, sales, customer service /delivery and finance I was very happy with my McGrath experience and felt that they offered me the best deal. In addition, sales, customer service /delivery and finance were all stellar. More

Amazing Sales Person Bill We went to this dealership on Dec 30th, even though it was too late in the evening Bill Tacker (Sales) was patient enough to go through everything abo We went to this dealership on Dec 30th, even though it was too late in the evening Bill Tacker (Sales) was patient enough to go through everything about the car we were looking for. He told us the smallest detail about the car we were interested in and made our buying process easy. The people around were nice and friendly and warm. I would recommend going to this dealership as well as go to this gentleman Bill for any information you are looking for :) Go Lexus!!! More

Outstanding & Patient This was the first time I have entered a car dealership and not felt as if I was being taken advantage of. Julie Hill was excellent. She kept me infor This was the first time I have entered a car dealership and not felt as if I was being taken advantage of. Julie Hill was excellent. She kept me informed on the process from the start. I was in contact with her everyday from the time I filled out the online application. I had some issues with the used car that I bought but Julie was very concerned about my needs and made sure that I was satisfied when I left. Eventually I drove off in the truck that I had my eyes on!! I defiantly recommend Julie Hill. She is more than a salesperson at McGrath she treats you like family and for that I am thankful. Frank in finance was also nice and patient as well. More

Outstanding service from Julie Hill I'm very pleased to have dealt with Julie Hill she is professional in the utmost way . Very courtesy, n concern about our needs, me an my wife are ver I'm very pleased to have dealt with Julie Hill she is professional in the utmost way . Very courtesy, n concern about our needs, me an my wife are very fortunate to have a salesperson of Julie expertise, an she is a credit to the McGrath family. Thank you, Mr.n Mrs . Fenner More

Julie Hill was heaven sent I have driven Lexus since 1996. This is the 4th Lexus I've owned and the 3rd I've purchased from McGrath and Julie Hill. Julie worked over time to m I have driven Lexus since 1996. This is the 4th Lexus I've owned and the 3rd I've purchased from McGrath and Julie Hill. Julie worked over time to make sure that my deal go through for the exact used car that I was looking for and was in great condition. I was treated with respect and consideration throughout the process and received first class service. Julie made sure that minor damage was repaired on this car even though it was not certified and has continued to follow up with me to make sure I am satisfied. I will always go to Julie Hill first when I'm looking for a new car. She treats you like a valued human being and not just a customer. And, Robert Zuniga is my favorite and exclusive Service Rep. He always takes care of my needs and provides me expert advice and service. More

7th Lexus in 10 years This is my 7th Lexus in 10 years. Julie Hill has always been AMAZING. Everything from follow up to knowledge, all the way to delivery, her expertise a This is my 7th Lexus in 10 years. Julie Hill has always been AMAZING. Everything from follow up to knowledge, all the way to delivery, her expertise and politeness surpasses my expectations every time! I normally deal with Doug Bell in finance but Frank Cowan took good care of me in his absence. Larry Brodacz on the other hand, was a bit arrogant and overbearing even going so far as to say that he could sell the car that I was interested in 4 fours if I didn’t want it. In other words, “take it or leave it”. Not only did I become upset, this was the first time I contemplated walking out without a new vehicle. Thanks to Julie, she explained the financial reasoning and I accepted the terms. I am enjoying my new NX F Sport. It’s sleek design and powerful engine is definitely turning heads. Until next time, thanks for everything Julie…xxoo More

IS 250 purchase I am satisfied with my overall experience at the dealership. The only thing my family and I were disappointed with was the wait time. We got there at I am satisfied with my overall experience at the dealership. The only thing my family and I were disappointed with was the wait time. We got there at 2 pm and while we decided by 3 pm to buy the car we didn't leave the dealership until 6:30 pm. Our dealer was very apologetic for the wait and attentive to us by providing us with water and engaging in conversation. More

Happy with our purchase We bought a certified pre-owned RX350 and it drives as if it is a new one. In fact, one of our passengers was surprised to hear that it wasn't new. We bought a certified pre-owned RX350 and it drives as if it is a new one. In fact, one of our passengers was surprised to hear that it wasn't new. We also had a great purchasing experience at McGrath Lexus of Chicago. We test drove two vehicles to determine which one was best. We toured the dealership's amenities and met various folks in Sales, Finance, and Technology, all of whom were extremely friendly. Our rep Gary was very helpful, thorough, and thoughtful in his recommendations and follow up. Most importantly, we are very happy with our purchase, and look forward to visiting again soon for the complimentary car washes. More

Great Experience How do you go above and beyond the typical car sales without added pressure? Talk to my favorite saleswoman, Julie Hill. After storming out of another How do you go above and beyond the typical car sales without added pressure? Talk to my favorite saleswoman, Julie Hill. After storming out of another local dealer which I've done business with at times in the past, I contacted Julie hoping to at least receive some honesty and decent treatment through a typical dreaded car purchase. I read plenty of reviews on McGrath and felt Julie was the best person to talk to since she seemed very personable to other buyers. I can name a number of instances where my blood boils as I sit through hours of car buying fun. Fortunately Julie tackled 80% of the work before I even walked in the door. Honest, good hearted, and downright genuine. I knew where I wanted to be option-wise and price-wise. Not only did she locate the exact vehicle which supposedly no dealer in Chicago had (so says the other guys), but she beat their price also. The purchase was efficient - I did not spend eternity in the dealership, or haggle my life away. We went through the paperwork, had some great conversation, signed away, and off I was. Even though I'm a "burb" guy, I'll take the extra time to come downtown for service. All in all, I will be back - I'm on my 4th Lexus, 1st from Mcgrath. More

The Best Place in the World Lexus McGrath of Chicago is the best dealership in the world. Julie Hill/Sales and Matt Fenton/Manager are truly amazing, fun to work with and sincere Lexus McGrath of Chicago is the best dealership in the world. Julie Hill/Sales and Matt Fenton/Manager are truly amazing, fun to work with and sincere. I would recommend them and this dealership to my friends and family. I WOULD ONLY PURCHASE MY CARS FROM THIS DEALERSHIP! More