McGrath Lexus of Chicago

Beyond Superb!!!!!! I would absolutely want to thank Julie Hill for the attention and service she provided in helping us make our Lexus decision. Her knowledge of the pr I would absolutely want to thank Julie Hill for the attention and service she provided in helping us make our Lexus decision. Her knowledge of the product and ability to make difficult decisions easier for us made the difference of supporting McGrath Lexus versus a competitor. I also have to personally thank Matt Fenton for introducing me to Julie! Without Matt, we would have never met Julie and continued with the McGrath family! One more thing about Julie, because it was more convenient for us, Julie actually came in voluntarily without hesitation on her day off to take care of our needs! This is the dedication she gives to her customers, and the McGrath family should be lucky to have her! We have been a part of the McGrath family for over 15 years, and will continue to do so as long as there are people like Julie Hill and Matt Fenton! More

Outstanding See Russ at McGrath. The man will take care of you. He knows his cars and there will be no nonsense. Before you buy anything, I suggest you talk to hi See Russ at McGrath. The man will take care of you. He knows his cars and there will be no nonsense. Before you buy anything, I suggest you talk to him for at least five minutes. It can't hurt. Personally, it was the best five minutes I ever spent shopping for a car. McGrath also knows how to run a dealership. I can safely say I learned car buying the hard way (like getting my head bashed in too many times). There is an easy way and a hard way. This was the easy way. Just smile and say "yes" to everything he says. You will walk out with a fine car at a very good price. Seriously, you will save yourself a whole lot of trouble. It is that simple. Philip S. Attorney at Law More

Excellent Salesperson & Excellent Service I would like to thank my salesperson, Julie Hill, for the excellent service she and McGrath provided to me. Anytime I called her with a question or c I would like to thank my salesperson, Julie Hill, for the excellent service she and McGrath provided to me. Anytime I called her with a question or concern, she was there to assist me. I must say that everything I was looking for in a vehicle, I found at McGrath Lexus. The staff at McGrath Lexus is there to satisfy their customers, with curtious service with a smile. I find that quite refreshing. Julie, is one of those salespersons that lay it all out there for you to see and allows you make the decision with no added pressure. I purchased my Lexus RX 450h and have been riding high ever since. I plan on taking advantage of all the extras that McGrath Lexus has to offer their customers. Free car washes and more. What a wonderful family to buy into. . More

Great salesman with unlimited service I would like to take this opportunity to thank my sales person Julie Hill. She is very professional and energetic. Because of her, I bought my Lexus I would like to take this opportunity to thank my sales person Julie Hill. She is very professional and energetic. Because of her, I bought my Lexus RX 350 at McGrath Lexus Chicago. She helped me find the car that I want and I got unlimited services after sales from her. I can easily bring up my question about my new car to her. She is very caring. Also I like to thank service advisers Andy Pak & Rich Palicka for all their good work with my old Lexus RX 330 and now with my new Lexus RX 350. Also I am enjoying my unlimited free car washes from McGrath Lexus Chicago. Arnell & Ronald from car wash department take good care of my car. More

Let's make a deal! Of all the area dealers McGrath worked the hardest to earn my business. From the moment I started "looking" to finally making a purchase Julie was not Of all the area dealers McGrath worked the hardest to earn my business. From the moment I started "looking" to finally making a purchase Julie was not overly pushy, and handled the deal with integrity. She made sure she got me exactly what I wanted and was able to work the deal on my terms. From start to finish everyone treated with me with respect and valued my time, and the significant investment I was making. The MSRP was a bit higher than some other dealers, but they made a deal I couldn't resist and my purchase decision was impacted on how I was treated, not price. I cannot say enough great things about Julie, and can honestly say that she has earned a customer for life! She made sure everything was perfect with the vehicle once it arrived and made my delivery process seamless. When it came to financing Frank Cowan exceptional; everything was swift and fair and he got me the best possible rate. Nick Novelli is a godsend, this is my first vehicle with this much technology involved and he walked me through every part of it, even sharing his cell phone number in case I have any questions down the line. Sharon Gale gave me a fair trade and was easy to work with as well. I am excited to be apart of the Lexus family and happy that I chose McGrath! More

Jack Martell is The man!!!! my uncle had a great experience buying a used car from Jack last Saturday.he's an honest man. Old school.everyone at this,place was nice.Sharon his b my uncle had a great experience buying a used car from Jack last Saturday.he's an honest man. Old school.everyone at this,place was nice.Sharon his boss is a very classy lady and you showed us appreciation for our business.we got some real nice gadgets for our new used Lexus..looking forward to use the free car wash More

Exceptionally customer-oriented What a pleasant experience it is to deal with the folks at McGrath and especially my sales rep, Julie Hill. I have been a customer of this Lexus deal What a pleasant experience it is to deal with the folks at McGrath and especially my sales rep, Julie Hill. I have been a customer of this Lexus dealership since it opened and have found its sales and service operations outstanding, not to mention its convenient location. Julie sold me my previous car also and with each experience she listened carefully to the buyer's needs and expectations in order to deliver a totally satisfactory transaction. Everyone on staff works to give you a perfectly satisfying experience. June R More

Wow! what outstanding service I went in at a friends recommendation to test drive a Lexus RX 350. I worked with Julie Hill. The moment I met Julie, I just felt the warmth in the I went in at a friends recommendation to test drive a Lexus RX 350. I worked with Julie Hill. The moment I met Julie, I just felt the warmth in the way she dealt with her clients. She had patience with me with looking at the different cars and what was best for me. My visit was in the evening and I did not feel rushed at all. She even fed me dinner while I waited for Doug Bell to work out the paper work. After my purchase, I left the dealership and she followed up with me to make sure I was okay with my purchase. I had changed my mind a day later simply because I wanted something different. I let Julie know and She did not get upset, she simply worked with me to make sure I was happy with my purchase. I have to honestly say that the level of service was outstanding and I have never experienced such service. Thank you Julie! I'm still enjoying my "Lex" More

The Best Sales Rep, Service Team & Experience! Every encounter with the staff was one that gave me the impression that my needs were a number one priority. They cared about me.Thanks! Every encounter with the staff was one that gave me the impression that my needs were a number one priority. They cared about me.Thanks! More

Totally Trustworthy Julie made car shopping a pleasure. She was very forthcoming about the history of the car I was interested in buying and price flexibility. I might Julie made car shopping a pleasure. She was very forthcoming about the history of the car I was interested in buying and price flexibility. I might add that she went WAY beyond the call of duty when I thought I lost a pair of eyeglasses at the dealership, and she and dealership staff looked everywhere for them. (And she was a good sport when I finally found them in my car.) I would recommend Julie to anyone. Doug found me a great interest rate on my car loan and explained the various warranty plans for Certified Pre-Owned vehicles. More