McGrath Lexus of Chicago
Chicago, IL
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Professional, patient, knowledgable Ms.Hill When trying to decide which Lexus see Julie Hill. Ms. Julie is respectful, provides outstanding customer service and makes you feel welcome! She is When trying to decide which Lexus see Julie Hill. Ms. Julie is respectful, provides outstanding customer service and makes you feel welcome! She is professional and knowledgable. Thank you for helping us pick the right Lexus for our family! More
Easy Buying Experience My wife and I were pleased with our car buying experience at McGrath. Bill was easy to work with, we feel we received good value for our trade-in, an My wife and I were pleased with our car buying experience at McGrath. Bill was easy to work with, we feel we received good value for our trade-in, and our new Lexus was priced right. We'll be back when it's time for a new vehicle. More
Lexus New Car We had the pleasure and privilege to buy our 2nd car from Julie Hill at the McGrath dealership. She is one of the nicest and knowledgeable sales peop We had the pleasure and privilege to buy our 2nd car from Julie Hill at the McGrath dealership. She is one of the nicest and knowledgeable sales people you would ever want to work with. We knew what we were getting and there was no haggling involved. Julie is very fair and honest and a delight to work with. I would highly recommend buying a car from her and McGrath Lexus. Sometimes it can be an exhausting experience buying a car. That is not the case when you work with Julie Hill. The sales manager Larry Brodacz was great to work with as well. More
Arrive educated on prices so you realize how great they are! Do your research, educate yourself on the model you want and the pricing available out there, then call Heather at McGath once you know what you want Do your research, educate yourself on the model you want and the pricing available out there, then call Heather at McGath once you know what you want and current prices. I spoke to Heather on the phone early in the day and she was honest about not having the specific car on the McGrath lot we wanted but quickly found a demo car that might work for us. It had more than we wanted but her price quote via email got us to drive in. We were ready to buy and educated consumers on current pricing, etc. so we decided to drive out even though we passed 2 other Lexus dealers on the way to McGrath. Heather's approach was honest, caring and not overbearing, annoying or trying to hard. We arrived late and hungry as rush hour traffic stole our dinnertime so Mike the new car sales manager drove thru Wendy's to get us burgers and kept the dealership open after hours while we ate our burgers and signed paperwork. The whole process was actually fun if you can believe that. We had been shopping a Lexus for about 2 weeks and dealt with many sales people in our research. Heather is in a class by herself. She is a genuinely likable person and we quickly realized why her office was filled with plaques and accolades. We were passed to Frank afterwards to sign the finance papers. Seriously it took us longer to eat our Wendy's than to sign the paperwork and Frank never made us feel like he was staying late. The most impressive part... after all is signed Heather and other employees have stayed an hour past closing, Heather insists on a thorough tutorial, sitting in our new car, pairing our blue tooth phones, explaining the navigation system, etc. all with the same pleasant demeanor she had had all night. I only wish we needed another car, I'd do it all over again! More
Anthony is excellent! Anthony Swanke is excellent to work with!! I bought a car 11.07.2015. The process was fast, effortless, painless. I had to finance through dealership Anthony Swanke is excellent to work with!! I bought a car 11.07.2015. The process was fast, effortless, painless. I had to finance through dealership and Anthony took care of that process so it was effortless on my end which felt good - no headache, no calling a million places, no worrying about what information I need to provide a bank. Also helped me get insurance there after signing papers with Frank who was also great in the Finance. I left in the newly purchased car even with a full tank of gas- again, no headache trying to find a gas station near by. The dealership itself was very friendly, accommodating, had mini resto/coffee/tea/golf/computer/tv/shoe shining/leg massage waiting area - so VERY accommodating. The next NEW car I purchase, I will go to Anthony. So basically, go to this Lexus and see Anthony/them - no questions, they get the job done and they execute and deliver. More
Good Dealer and Seller Bill Tacker ! i was purchase infiniti fx35 on wed/07/08/2015 With Seller Tacker , his so friendly and nice seller , they fix my car then my car done , they pump ful i was purchase infiniti fx35 on wed/07/08/2015 With Seller Tacker , his so friendly and nice seller , they fix my car then my car done , they pump full tank on my car then bring all the way to my work on New Lenox take over 1hr for come drop my car and get loaner car back , good Dealer and Nice seller Tacker , i was been many dealer never see people nice like that, must they xx alot , like Greater Motor Chicago they xx alot , i so like this Dealer and seller Tacker +aaa !!! More
Russ is great!!!! Yesterday I purchased a 2004 Lexus RX 300. Russ sold me the car!! He was freaking great!! He was very knowledgeable about the car! He was very warm an Yesterday I purchased a 2004 Lexus RX 300. Russ sold me the car!! He was freaking great!! He was very knowledgeable about the car! He was very warm and friendly! I will be coming back to him!! Give Russ a raise!!!!!!! More
Top Notch Experience From Start To Finish! I just purchased a new IS350 AWD F Sport at McGrath Lexus and I could not have been happier with the process. My sales person was Bill Tacker who was I just purchased a new IS350 AWD F Sport at McGrath Lexus and I could not have been happier with the process. My sales person was Bill Tacker who was excellent from the moment I told him what I wanted. He gave me a great price right from the start and really took good care of me. The car was perfect and exceeded my expectations. Nick Novelli went through the car with me and really made me feel like I was important to him. He did a great job. Doug Bell handled the transaction in the finance office and was a pleasure to deal with. Matt Fenton appraised the (2) Audi's I traded in and although I felt my cars were worth a little more than I got - I do understand the business and he was very fair in his appraisals. All in all this deal was a win -win for both parties and I would definitely go back to McGrath. Mark W. More
Great Cars, greater Staff!! I just leased a new Lexus NX 200t. I couldn't be happier with my new SUV. The sales experience from begining too end was excellent. Much appreciation I just leased a new Lexus NX 200t. I couldn't be happier with my new SUV. The sales experience from begining too end was excellent. Much appreciation to all at McGrath especially my sales consultant Julie Hill! Keep up the excellent work. More
Class act. I purchased a vehicle on 06-11-15 from McGrath Lexus. This type of purchase is not always easy, but with Julie Hill as my salesperson, it was smooth I purchased a vehicle on 06-11-15 from McGrath Lexus. This type of purchase is not always easy, but with Julie Hill as my salesperson, it was smooth from the beginning. This is my 2nd purchase from Julie Hill at McGrath. This was another positive experience. She was able to answer all my questions. I appreciate the attention she provided and making me feel like a valued customer. August Griffin, vehicle specialist did a fantastic job showing me the features on my vehicle. He was thorough, not it was not overwhelming. Thanks again for taking the stress from car buying. More