McGrath Lexus of Chicago

Julie Hill - Frank personal great service Julie Hill exceeded my expectations and helped us to figure out what we should do. She thoroughly answered questions and provided guidance. She di Julie Hill exceeded my expectations and helped us to figure out what we should do. She thoroughly answered questions and provided guidance. She didn't flinch one bit when I decided to see other colors. I am very impressed and pleased with the service she gave More

Car base installation Mark gave outstanding service for providing time to show me how to install my car seat base. I found it difficult to find a facility that had certifie Mark gave outstanding service for providing time to show me how to install my car seat base. I found it difficult to find a facility that had certified installers and availability for appointments. He was easily accessible and willing to go above and beyond the help that I needed. I will be referring any future dads that I know to him for the help he provided me. More

Julie and Frank Provides Excellent Customer Service Julie Hill, a sales representative, provided me with excellent customer service. I have never purchased a vehicle but Julie and Frank suggested that I Julie Hill, a sales representative, provided me with excellent customer service. I have never purchased a vehicle but Julie and Frank suggested that I test drive the Lexus ES350. They both have great people's skills. They were patient with me, and really listened to my personal needs. They are both very knowledgeable about the ES350 and were able to answer all of my first-time buyer questions. I left the dealership satisfied and confident with my Lexus ES350 purchase. More

Julie Hill was great to work with! I was in the market shopping for a Lexus IS 250. As I identified all of the features that I wanted, she was very patient in helping me find exactly wh I was in the market shopping for a Lexus IS 250. As I identified all of the features that I wanted, she was very patient in helping me find exactly what I wanted. She made sure I felt good about the purchase. There were a few nicks on the certified car and she took it upon herself to ensure that I could bring the car back in to get the exterior painted and buffed at no charge. She made my first experience with Lexus a very pleasant one! More

Julie Hill offered me a deal I couldn't refuse I went to McGrath Lexus to test drive GS 350 and ended up buying it the same evening. This has never happened to me as I tend to take my time in purch I went to McGrath Lexus to test drive GS 350 and ended up buying it the same evening. This has never happened to me as I tend to take my time in purchasing a vehicle. Julie was very attentive to my needs and offered me an offer that I couldn't refuse. I had two cars to trade in and I felt that I got a fair share for my trade in, Thanks to Julie!!! She stayed in the dealership past closing to make sure that I was satisfied with all aspects of my experience with McGrath Lexus. The head of sales, Mike Tumilty, was very gracious to stay in late and make sure that I was delighted with my purchase. I have purchased over 20 vehicles in my lifetime and I have seem all sorts of sales reps and dealerships. I will definitely recommend Julie to any of my friend in the market for a vehicle... Thanks Julie More

Julie Hill is awesome!! I recently purchased a Lexus GS 350 and Julie Hill made the process streamlined and professional. She insured that I was informed of the vehicle spec I recently purchased a Lexus GS 350 and Julie Hill made the process streamlined and professional. She insured that I was informed of the vehicle specifications along with other options that would suit my needs. Julie was knowledgeable about the vehicles she presented to me. She was very nice and was never pushy. I would recommend her to anyone who is looking to purchase a vehicle from a knowledgeable and passionate car salesman. Frank in finance also was very professional and added to my awesome sales experience. Thank you..I will be back! More

Very helpful I bought a pre-owned Lexus CT200h through Gary Sowell. I was there early in the morning and Gary helped me out through out the day. He was very help I bought a pre-owned Lexus CT200h through Gary Sowell. I was there early in the morning and Gary helped me out through out the day. He was very helpful and knew what he's selling. Matt was nice about giving me extra Lexus swags, ie. car charger for my phone. I was very happy with my purchase. Linda in finance department went out of her way to get me the lowest interest rate out there. I really appreciated her. More

It was awesome Heather was kind and very helpfull. We did not plan to buy, anf we did. We would come back for mote. What if we prefer soneone, is there any insentive Heather was kind and very helpfull. We did not plan to buy, anf we did. We would come back for mote. What if we prefer soneone, is there any insentive for us? More

Julie is the greatest!!! Julie Hill went above and beyond. She made sure that everything was up to standards with my purchase. She answered questions and addressed all my c Julie Hill went above and beyond. She made sure that everything was up to standards with my purchase. She answered questions and addressed all my concerns no matter how big or small. I couldn't ask for a better sales rep. Thank you Julie!!! I love my truck. More

Exemplary Service!! I purchased my Lexus from McGrath in April 2015 and was and have continued to be quite pleased with the level of customer service that I have experie I purchased my Lexus from McGrath in April 2015 and was and have continued to be quite pleased with the level of customer service that I have experienced. My salesperson was Julie Hill and she exceeded my expectations [and has continued to do so in her follow-up with me since my vehicle purchase] in spending the time with me to consult with me regarding my needs and successfully identifying & delivering and meeting my needs. I hadn't purchased a vehicle in about 15 years but, Julie made me feel very much so at ease, didd't make me feel hassled in making a decision, answered each and every one of my question/concerns and, provided a luxury vehicle buying experience that made me feel comfortable and confident about my purchase. Months later, I am STILL very much so enjoying my Lexus as well as the level of customer service I have been provided so, hope should you purchase a vehicle from McGrath you will definitely pay Julie Hill a visit as she will definitely exceed your car-buying expectations! More