McGrath Lexus of Chicago
Chicago, IL
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Best sales experience and follow through Purchased a pre-owned GX from Bill Shamah and Matt Fenton. They made it enjoyable and not stressful. Bill even bought me lunch while we looked option Purchased a pre-owned GX from Bill Shamah and Matt Fenton. They made it enjoyable and not stressful. Bill even bought me lunch while we looked options. Never once did I feel like I was being "Sold to". More
An excellent dealership Julie's knowledge, accessibility and patience made purchasing my new lexus a pleasure. I will highly recommend her to any potential lexus buyers. McGr Julie's knowledge, accessibility and patience made purchasing my new lexus a pleasure. I will highly recommend her to any potential lexus buyers. McGrath is lucky to have her on it's team. More
Julie was an excellent car dealer Julie Hill answered all of my questions and facilitated me getting the exact car that I wanted not just what was readily available at the dealership. Julie Hill answered all of my questions and facilitated me getting the exact car that I wanted not just what was readily available at the dealership. More
Couldn't have made it easier! Made us feel comfortable and at ease through the whole car buying process. Very knowledgeable and they take the time to explain things well, without b Made us feel comfortable and at ease through the whole car buying process. Very knowledgeable and they take the time to explain things well, without being pushy. More
Incredibly low key, with all the information we needed We had an incredibly good experience buying a used vehicle from Bill Tacker. Was given all the information we needed to make a decision without any of We had an incredibly good experience buying a used vehicle from Bill Tacker. Was given all the information we needed to make a decision without any of the hard sell. He was very helpful in pointing out information that we were not even aware of, and we never felt rushed. More
Total Rip off I went in because of my car light blub and blub itself was 8 dollars and to change it labor charge was 42 dollars. Seriously? They should have been cl I went in because of my car light blub and blub itself was 8 dollars and to change it labor charge was 42 dollars. Seriously? They should have been clear about charges and I could have done it by myself when confronted with service manager he said it is 3/10 of hour which is standard. Least they could have done is to disclose it. Please dont get me wrong about service it was good. I am only concerned about inflated charge. More
Julie Hill is Awesome! Ms. Hill is Awesome and the best car salesperson I have ever encountered, while buying a new vehicle. I purchased a GX 460 and Ms. Hill made the proc Ms. Hill is Awesome and the best car salesperson I have ever encountered, while buying a new vehicle. I purchased a GX 460 and Ms. Hill made the process as smooth as possible. I strongly recommend that if you want to buy a Lexus, that you buy it from Ms. Hill! She will make sure that you receive outstanding customer service and a great price on your new Lexus. More
Julie Hill - Frank personal great service Julie Hill exceeded my expectations and helped us to figure out what we should do. She thoroughly answered questions and provided guidance. She di Julie Hill exceeded my expectations and helped us to figure out what we should do. She thoroughly answered questions and provided guidance. She didn't flinch one bit when I decided to see other colors. I am very impressed and pleased with the service she gave More
Car base installation Mark gave outstanding service for providing time to show me how to install my car seat base. I found it difficult to find a facility that had certifie Mark gave outstanding service for providing time to show me how to install my car seat base. I found it difficult to find a facility that had certified installers and availability for appointments. He was easily accessible and willing to go above and beyond the help that I needed. I will be referring any future dads that I know to him for the help he provided me. More
Julie and Frank Provides Excellent Customer Service Julie Hill, a sales representative, provided me with excellent customer service. I have never purchased a vehicle but Julie and Frank suggested that I Julie Hill, a sales representative, provided me with excellent customer service. I have never purchased a vehicle but Julie and Frank suggested that I test drive the Lexus ES350. They both have great people's skills. They were patient with me, and really listened to my personal needs. They are both very knowledgeable about the ES350 and were able to answer all of my first-time buyer questions. I left the dealership satisfied and confident with my Lexus ES350 purchase. More