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McGrath Lexus of Chicago

Chicago, IL

4.6
914 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 914 reviews

December 28, 2015

Best sales experience and follow through Purchased a pre-owned GX from Bill Shamah and Matt Fenton. They made it enjoyable and not stressful. Bill even bought me lunch while we looked option More

by Chicago28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Shamah, Sales , Matt Fenton
Dec 28, 2015 -

McGrath Lexus of Chicago responded

Congratulations on your GX purchase! We appreciate your business and kind words and know that Bill and Matt do as well. We hope you continue to enjoy it; drive safely in the new year!

December 24, 2015

An excellent dealership Julie's knowledge, accessibility and patience made purchasing my new lexus a pleasure. I will highly recommend her to any potential lexus buyers. McGr More

by Lt2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
Dec 28, 2015 -

McGrath Lexus of Chicago responded

Thank you for your business and taking the time to describe your purchase experience with Julie. We hope you enjoy your new Lexus!

December 17, 2015

Julie was an excellent car dealer Julie Hill answered all of my questions and facilitated me getting the exact car that I wanted not just what was readily available at the dealership. More

by Diane619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hill
Dec 28, 2015 -

McGrath Lexus of Chicago responded

Congratulations on your new Lexus! We're delighted to read that you got the exact vehicle you wanted and hope you enjoy driving it for years to come!

December 13, 2015

Couldn't have made it easier! Made us feel comfortable and at ease through the whole car buying process. Very knowledgeable and they take the time to explain things well, without b More

by chewda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Gale, Gary Sowell, Doug Bell
Dec 28, 2015 -

McGrath Lexus of Chicago responded

Thank you for your business and kind words. Congratulations on your purchase and we look forward to seeing you in our customer lounge.

December 10, 2015

Incredibly low key, with all the information we needed We had an incredibly good experience buying a used vehicle from Bill Tacker. Was given all the information we needed to make a decision without any of More

by saros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tacker
Dec 28, 2015 -

McGrath Lexus of Chicago responded

We know you have a choice when it comes to purchasing a vehicle and we're glad you chose us! Thank you for your business and kind words. Drive safely in the new year!

November 19, 2015

Total Rip off I went in because of my car light blub and blub itself was 8 dollars and to change it labor charge was 42 dollars. Seriously? They should have been cl More

by aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other
November 14, 2015

Julie Hill is Awesome! Ms. Hill is Awesome and the best car salesperson I have ever encountered, while buying a new vehicle. I purchased a GX 460 and Ms. Hill made the proc More

by LexusGX1906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Linda Adomaitis
Nov 16, 2015 -

McGrath Lexus of Chicago responded

We thank you for the wonderful review, and appreciate your kind words regarding Julie! Thank you and congrats on your beautiful new GX 460!

November 03, 2015

Julie Hill - Frank personal great service Julie Hill exceeded my expectations and helped us to figure out what we should do. She thoroughly answered questions and provided guidance. She di More

by Sallygm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Frank Cowan
Nov 16, 2015 -

McGrath Lexus of Chicago responded

We appreciate the wonderful review! Thank you and congrats on your new vehicle!

October 26, 2015

Car base installation Mark gave outstanding service for providing time to show me how to install my car seat base. I found it difficult to find a facility that had certifie More

by Chris L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
Nov 16, 2015 -

McGrath Lexus of Chicago responded

Awesome! We are happy to hear that Mark took good care of you. Thank you for the review!

October 16, 2015

Julie and Frank Provides Excellent Customer Service Julie Hill, a sales representative, provided me with excellent customer service. I have never purchased a vehicle but Julie and Frank suggested that I More

by brent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Frank Cowan
Oct 23, 2015 -

McGrath Lexus of Chicago responded

Thank you for choosing us for your first vehicle purchase, and for the wonderful review! We are happy to hear that Julie and Frank offered you the great experience that you deserve. Congrats on your new ES 350!

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