Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Lexus of Chicago
Chicago, IL
950 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 950 reviews
September 22, 2016
Fantastic Julie was fantastic she was very patient and pleasant I would definitely recommend my friends to Julie and McGrath Lexus for their Lexus purchase Tha Julie was fantastic she was very patient and pleasant I would definitely recommend my friends to Julie and McGrath Lexus for their Lexus purchase Thanks Julie More
by Felex
Employees Worked With
Julie Hill
September 21, 2016
Sales To Service From Lexus of Orland to McGrath Lexus of Chicago since our 5th purchase with Julie Hill extend deepest gratitude and excitement! Quan Adams & Family, From Lexus of Orland to McGrath Lexus of Chicago since our 5th purchase with Julie Hill extend deepest gratitude and excitement! Quan Adams & Family,Thanks More
by qadams0812
Employees Worked With
Entire Car Porter,Car Wash Detail,Service,Vehicle Loaner,Restaurant,Shoeshine Team Paul,Daniel,Joe, Julie Hill, Mike LaGiglio, Tony Boulos, Jessica Griffin, Linda Adomaitis, Maria Titova
September 18, 2016
The Best Experience! Julie Hill was very instrumental in my decision to buy a Lexus. Julie was pleasant, patient and professional. If any of my friends or co-workers show Julie Hill was very instrumental in my decision to buy a Lexus. Julie was pleasant, patient and professional. If any of my friends or co-workers show an interest in purchasing a Lexus, I will personally steer b them her way! She defines extraordinary customer service. Thanks, Julie! More
by Rocksteady
Employees Worked With
Tania Gomez / she was awesome!, Julie Hill, Linda Adomaitis
September 16, 2016
Julie and team where fantastic During the purchase of our RX350 F Sport I researched many dealers in the region but once I was ready to make deal Julie just made it happen. I always During the purchase of our RX350 F Sport I researched many dealers in the region but once I was ready to make deal Julie just made it happen. I always wanted to close with her because she is truly client oriented and liked her from the beginning. I wasn't sure if they could make the price though and a simple conversation with Julie just made it happen.And she had the car right there ready for us, so it was perfect!Very very happy with Julie and with the dealership. More
by Nuno Guimaraes
Employees Worked With
Julie Hill
September 11, 2016
Customer service Receptionist and Javier, from the parts department, were so very courteous and helpful, with my dilemma of lost keys that it removed the stress that I Receptionist and Javier, from the parts department, were so very courteous and helpful, with my dilemma of lost keys that it removed the stress that I feeling. I can't you enough for your help. Dan W. More
by Dan2008
Employees Worked With
Javier
September 07, 2016
Best car buying experience I've ever had. Kory Fortman was very knowledgeable and made the buying experience extremely tolerable. I brought my 16 year old son with me and Kory did a great job Kory Fortman was very knowledgeable and made the buying experience extremely tolerable. I brought my 16 year old son with me and Kory did a great job engaging us both. I would definitely buy another car here. More
by Pat3030
Employees Worked With
Kory Fortman
September 02, 2016
Purchase Experience w/McGrath My purchase experience with McGrath was very positive especially with Linda Adomaitis. She was extremely helpful in the final stages of the purchase. My purchase experience with McGrath was very positive especially with Linda Adomaitis. She was extremely helpful in the final stages of the purchase. I was unhappy about how long I had to wait to get to that final stage, but did it as I wanted the car. More
by Jules
Employees Worked With
Mark Dressel
September 02, 2016
Bill was great! Walked in and I'm greeted right away, Bill Shamah was engaging helpful answered questions...Asked questions....If not for him, I would have gone elsew Walked in and I'm greeted right away, Bill Shamah was engaging helpful answered questions...Asked questions....If not for him, I would have gone elsewhere. Bill knows his job and wanted to sell me a car, and I can appreciate that. I had no intention on buying a Lexus and only stopped on my way over to Mercedes Benz.Bill made me feel like I was making a smart decision on what my needs were. Frank needs a lot a training on customer service, I almost walked out when he told me that McGrath, "does't need your business, they sell cars all day long" Even when Signing my papers in his office he tells me the wheels I have are going to be nothing but problems, because of the low profile and that he personally refuses a car that has them, because " you are going to have a flat, I can guarantee it, the minute you hit a pothole" I could go on, but I am trying to make my car buying experience a pleasant memory. your rating would have been higher but your weakest link brought it down. More
by artbizchic
Employees Worked With
Bill Shamah, Frank Cowan
August 28, 2016
The best I'm very pleased with Gary's job ,he is very professional not pushing for the sale and with all the information he sold me the car that we wanted and I'm very pleased with Gary's job ,he is very professional not pushing for the sale and with all the information he sold me the car that we wanted and for sure I will recommend ,I graded 10 plus. Thanks Omar and Belen More
by omarmi
Employees Worked With
Gary Sowell, Linda Adomaitis
August 25, 2016
New car purchase Gary Sowell did an excellent job in helping us trade in a 2013 Lexus ES-350 for a brand new Lexus ES-350 in the color that we wanted. He has been a g Gary Sowell did an excellent job in helping us trade in a 2013 Lexus ES-350 for a brand new Lexus ES-350 in the color that we wanted. He has been a good sales person to work with over the years and always gets the job done! More
by Big Guy
Employees Worked With
Gary Sowell, Linda Adomaitis
