McGrath Lexus of Chicago

Repeat Customer This is the second Lexus I have bought from McGrath. Bill was attentive but not intrusive. He answered any questions and gave me an in depth assessmen This is the second Lexus I have bought from McGrath. Bill was attentive but not intrusive. He answered any questions and gave me an in depth assessment of the different cars I was considering. He followed up with me and then let me take the initiative on the timing. I never felt pressured. The delivery of the car was fantastic - everything was explained in depth by Nick with a promise that if I had any confusion later he would be available. My boyfriend bought his last car at McGrath and will buy his next one there when the time comes. More

The Perfect Experience Julie is great at what she does. Her attention to detail and level of customer service is second to none. I could not have been happier to work with h Julie is great at what she does. Her attention to detail and level of customer service is second to none. I could not have been happier to work with her and will do so again. More

Very attentive with customer, Some minor delivery flaws. The whole process of purchasing the car went very well. A very attentive sales person, told us about the various cars, not intrusive or aggressive. Wh The whole process of purchasing the car went very well. A very attentive sales person, told us about the various cars, not intrusive or aggressive. When we liked one car, but the wheel size of another, he offered to change them at no cost (however, when discussing final price, and we made a price offer, this became a price issue). The car was impeccable clean and well presented when we took it out of the garage. We liked that the dealership had quite a few cars that were within the model and year we were looking for, which made it attractive to go there. There were, however a few flaws, normally not important. Except we are used not to accept any flaws from Lexus. After we took the car of the garage and we started our long-distance travel, we noticed that the navigation system still had the records and uses by the previous owner. Similarly for the phone system, which still had all the addresses and call records of the previous owner. These things are annoying. One more thing: a few days later, we noticed a fairly big red cross in the upper, left side of the windshield. We believe all this should have been taken care prior to delivery of the car. We had one problem enroute, very unusual. As we were driving at high speed on the highway, for several hours we had, on and off, drops coming from under the hood, and going up the windshield. We became concerned and at stopped a Omaha Lexus. They were very, very good, and gave us rapid attention although it was a busy day for them. The diagnosis was that, very likely, when the car was detailed in Chicago, there was some residual cleaning liquid, that remained in the little trays under the hood. The high speed and the wind enroute sucked this liquid, and made it into little drops. The Omaha people checked the car, the trays were already dry, and we continued our drive. We have had no more issues. We would like to take this opportunity to give the team at Omaha Lexus our big thanks. More

Great Experience!!! Ms. Hill was very personable and really went out of her way to make me feel like family. She even fed me! :D Ms. Adomaitis was really thorough in e Ms. Hill was very personable and really went out of her way to make me feel like family. She even fed me! :D Ms. Adomaitis was really thorough in explaining the financing terms and documents. As was Mr. Griffin in explaining all the technology features of my new vehicle. Overall, this is my second vehicle purchased from McGrath Lexus and would totally recommend the dealership to anyone! More

No need to go to any other car dealership ! I had the greatest car buying experience a consumer can have at McGrath Lexus Chicago. My sales associate Anthony Swanke is a first class salesman. He I had the greatest car buying experience a consumer can have at McGrath Lexus Chicago. My sales associate Anthony Swanke is a first class salesman. He is professional, courteous, and fun loving. Anthony went beyond the expectation of a sales consultant and treated me like family when he sold me a certified pre-owned Lexus ES 330 Sedan. Anthony made sure I had the best vehicle ever! In fact, I was made to feel so special I did not want to leave the showroom floor. McGrath Lexus is fortunate to have such a great representative of the brand on their team. More

Prestigious Dealership in Chicago Mr. Anthony Swanke provided me the opportunity to purchase an absolutely wonderful vehicle. He was extremely professional and went above and beyond t Mr. Anthony Swanke provided me the opportunity to purchase an absolutely wonderful vehicle. He was extremely professional and went above and beyond the call of duty to satisfy my purchase of a Lexus SUV. Mr. Matt Fenton made the experience by going the extra mile for customer satisfaction. I recommend the McGrath Lexus of Chicago to anyone in the entire USA. They are a class act! More

Very good Awesome.. job very nice sales Jimmy vilma And very friendly...severe is good nice place Very good very good very good very good very good Awesome.. job very nice sales Jimmy vilma And very friendly...severe is good nice place Very good very good very good very good very good More

Superb Experience!!!!!! My husband and I came in at 7:45 and left with a beautiful car before 9:30 that evening! Our experience was so smooth and easy. Julie was efficient an My husband and I came in at 7:45 and left with a beautiful car before 9:30 that evening! Our experience was so smooth and easy. Julie was efficient and kept us relaxed the whole time. My husband and I both agreed that this was the best car buying experience that we had ever had and this sets McGrath Lexus above all the rest!!!! Julie was very positive and made us feel at ease through this quick process! Linda in financing was also wonderful. Thank you and we will be back at McGrath in a few years for our next purchase. More

Larry Brodacz is the best in the business This is my 5 th car from this dealership. Over the years Larry even directed me to who he felt would help me the most. He is a class act and I drove This is my 5 th car from this dealership. Over the years Larry even directed me to who he felt would help me the most. He is a class act and I drove away with a beautiful New RC 300 sport. It would have never had happened without Larry's management of this deal. Thanks Larry B. More

Great customer service The team at McGrath Lexus is awesome. They work together to bring a pleasant experience to the customer. My first sales experience was today, althou The team at McGrath Lexus is awesome. They work together to bring a pleasant experience to the customer. My first sales experience was today, although I owned a Lexus. Everything was smooth from searching the available vehicles that fit my criteria to financing and explaining the features of the car I selected. The atmosphere is relaxed and comfortable while taking care of the customer's needs. More