
McGrath Lexus of Chicago
Chicago, IL
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Amazing Had a great experience at McGrath, my salesman in particular was a great help. Not once did I feel uncomfortable during my time there. Anthony made ev Had a great experience at McGrath, my salesman in particular was a great help. Not once did I feel uncomfortable during my time there. Anthony made everything simple and was a great help. More
No call back. I called mcgrath lexus to get a price on a 2016 lexus ES350. I talked to Curtis Jones to see if he could give me a price on the ES350. He called me ri I called mcgrath lexus to get a price on a 2016 lexus ES350. I talked to Curtis Jones to see if he could give me a price on the ES350. He called me right back with the price which i excepted and told him i had a trade-in. He told me to e-mail all of my trade-in information along with pictures of my trade-in and he would get back to me. I waited hours and he never contacted me at all not to even say they could not do the deal. Two days later the car was not in their inventory so i assume they sold the car. I did not expect this kind of treatment from a lexus dealership. More
It was a very enjoyable experience Julie was so helpful,patient, sweet,friendly, I feel like she's family. She helped me through the process of getting a pre-owned vehicle which I enjoy Julie was so helpful,patient, sweet,friendly, I feel like she's family. She helped me through the process of getting a pre-owned vehicle which I enjoy driving around. More
Julie Hill When she was at Loeber I bought 1 new car. At McGrath she help me to buy five (5) brand new Lexus. I could easily go to Brademan but she is not there When she was at Loeber I bought 1 new car. At McGrath she help me to buy five (5) brand new Lexus. I could easily go to Brademan but she is not there. She new what I like and browse her computer if there is stock. Unlike others she is good at customer service. I hope Lexus will continue the old/original policy on oil change and the like. romeo4522@att.net More
Great Experience No pressure sales assistance from Julie. Very knowledgeable. Friendly and very considerate. In service Mark is very helpful. Explains things very we No pressure sales assistance from Julie. Very knowledgeable. Friendly and very considerate. In service Mark is very helpful. Explains things very well and is very courteous and friendly. More
Great and exited experience I just dream a Lexus but seems to far for us, just being curious we walked in to the dealer to take a look at the cars and ran in to Gary, what an exc I just dream a Lexus but seems to far for us, just being curious we walked in to the dealer to take a look at the cars and ran in to Gary, what an excellent salesmen, with out any problems he got us in the car we want and for the price we're comfortable with. More
Car seat installation As a new parent, car safety is a #1 priority but installing the car seat is quite challenging. Mark not only makes sure your car seat is installed cor As a new parent, car safety is a #1 priority but installing the car seat is quite challenging. Mark not only makes sure your car seat is installed correctly, he teaches you how to do it...in 5 minutes! I'm grateful he donates his time to ensure the babies in Chicago are traveling safely. Thanks Mark! More
The car salesman you can trust Gary Sowell is a man of his word and understands the needs of his clients when buying a car. You couldn't ask for more in a salesman. Gary Sowell is a man of his word and understands the needs of his clients when buying a car. You couldn't ask for more in a salesman. More
Gary Sowell and On Line Pre approval Mr. Sowell contacted me almost immediately after my online inquiry. He provided me with his contact info and invited me over for a test drive. He al Mr. Sowell contacted me almost immediately after my online inquiry. He provided me with his contact info and invited me over for a test drive. He also recommended that I begin the pre approval process on line before I came in. When I got to the dealership he was waiting for me. Mr. Sowell is knowledgeable and friendly and helped me to make a quick decision. He asked questions and gave me honest answers. I've never been more pleased with a car buying experience. He did not waste my time, and I am very pleased with my choice. Gary is a great salesman and I highly recommend him and McGrath. More
Lovely Experience! Julie Hill creates a wonderful car-buying experience for the customer. She is thoughtful, hard-working, and great to work with. I highly recommend t Julie Hill creates a wonderful car-buying experience for the customer. She is thoughtful, hard-working, and great to work with. I highly recommend this dealership! More