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McGrath Lexus of Chicago
Chicago, IL
913 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 913 reviews
January 03, 2017
Fantastic device since 2000. I've been going to McGrath for over 16 years. My car is out of warranty but feel my car is being well serviced. Mark has done a fantastic job. Courtes I've been going to McGrath for over 16 years. My car is out of warranty but feel my car is being well serviced. Mark has done a fantastic job. Courtesy Professional and never pressured. Always makes me feel welcomed. Mark is top notch. More
by robin
Employees Worked With
Mark McLawhorn
December 26, 2016
Anthony is a terrific sales person We came in looking for a used car for the right price and Anthony was able to deliver. He went above and beyond our expectations and also answered all We came in looking for a used car for the right price and Anthony was able to deliver. He went above and beyond our expectations and also answered all of our many questions. He spent quite a but of his day working with us and made sure we were 100% satisfied with the car we chose. He is a great example of the top notch service that McGrath provides. We will go to Anthony with any of our future needs. Thank you, Anthony! More
by Paul55
Employees Worked With
Anthony Swanke, Robert Zuniga, Linda Adomaitis
December 26, 2016
Bought car I visited McGrath in Chicago with family members who bought 2Lexus cars. When I was ready to buy, the sales team met my budget and emphasized their se I visited McGrath in Chicago with family members who bought 2Lexus cars. When I was ready to buy, the sales team met my budget and emphasized their service perks like free courtesy cars that are Lexus, free car washes and massages on Wednesdays when waiting. I got an extended warranty on a preowned Lexus year 2016. More
by Driver
Employees Worked With
Brad finnan, Sharon Gale, Gary Sowell, Doug Bell
December 19, 2016
Amazing Had a great experience at McGrath, my salesman in particular was a great help. Not once did I feel uncomfortable during my time there. Anthony made ev Had a great experience at McGrath, my salesman in particular was a great help. Not once did I feel uncomfortable during my time there. Anthony made everything simple and was a great help. More
by Jalv4446
Employees Worked With
Anthony Swanke
December 01, 2016
No call back. I called mcgrath lexus to get a price on a 2016 lexus ES350. I talked to Curtis Jones to see if he could give me a price on the ES350. He called me ri I called mcgrath lexus to get a price on a 2016 lexus ES350. I talked to Curtis Jones to see if he could give me a price on the ES350. He called me right back with the price which i excepted and told him i had a trade-in. He told me to e-mail all of my trade-in information along with pictures of my trade-in and he would get back to me. I waited hours and he never contacted me at all not to even say they could not do the deal. Two days later the car was not in their inventory so i assume they sold the car. I did not expect this kind of treatment from a lexus dealership. More
by Darrell
Employees Worked With
Curtis Jones
November 22, 2016
It was a very enjoyable experience Julie was so helpful,patient, sweet,friendly, I feel like she's family. She helped me through the process of getting a pre-owned vehicle which I enjoy Julie was so helpful,patient, sweet,friendly, I feel like she's family. She helped me through the process of getting a pre-owned vehicle which I enjoy driving around. More
by trinity3
Employees Worked With
Julie Hill, Nick Novelli, Doug Bell
November 20, 2016
Julie Hill When she was at Loeber I bought 1 new car. At McGrath she help me to buy five (5) brand new Lexus. I could easily go to Brademan but she is not there When she was at Loeber I bought 1 new car. At McGrath she help me to buy five (5) brand new Lexus. I could easily go to Brademan but she is not there. She new what I like and browse her computer if there is stock. Unlike others she is good at customer service. I hope Lexus will continue the old/original policy on oil change and the like. romeo4522@att.net More
by romeo a mactal
Employees Worked With
Julie Hill
November 18, 2016
Great Experience No pressure sales assistance from Julie. Very knowledgeable. Friendly and very considerate. In service Mark is very helpful. Explains things very we No pressure sales assistance from Julie. Very knowledgeable. Friendly and very considerate. In service Mark is very helpful. Explains things very well and is very courteous and friendly. More
by DezIS250
Employees Worked With
Julie Hill, Mark McLawhorn
November 09, 2016
Great and exited experience I just dream a Lexus but seems to far for us, just being curious we walked in to the dealer to take a look at the cars and ran in to Gary, what an exc I just dream a Lexus but seems to far for us, just being curious we walked in to the dealer to take a look at the cars and ran in to Gary, what an excellent salesmen, with out any problems he got us in the car we want and for the price we're comfortable with. More
by omarmi
Employees Worked With
Gary Sowell, Linda Adomaitis
November 08, 2016
Car seat installation As a new parent, car safety is a #1 priority but installing the car seat is quite challenging. Mark not only makes sure your car seat is installed cor As a new parent, car safety is a #1 priority but installing the car seat is quite challenging. Mark not only makes sure your car seat is installed correctly, he teaches you how to do it...in 5 minutes! I'm grateful he donates his time to ensure the babies in Chicago are traveling safely. Thanks Mark! More
by Jeep2016
Employees Worked With
Mark McLawhorn
