McGrath Lexus of Chicago
Chicago, IL
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Personalized, detailed and comfortable The rep Julie Hill was wonderful with great customer service making me feel right at home. Nothing pushy or over exazaggerated. Frank Cowan went abo The rep Julie Hill was wonderful with great customer service making me feel right at home. Nothing pushy or over exazaggerated. Frank Cowan went above and beyond to ensure I drove home in what I wanted. Both are very knowledgeable on all products and made me feel very comfortable, even while my 2 yr old was destroying both of their offices. They were able to tend to her needs as well. That's Stellar in my book!! Elizabeth was so nice and effective when explaining the "how to's" on my car. She has a calm and approachable demeanor which I like. Overall Wonderful experience for a first time Lexus buyer. More
Leasing my new 2017 lexus es350 I was interested in leasing a new Lexus. I brought my 2007 lexus in for appraisal, got the price and terms I wanted. Deal done. Gary Sowell was gre I was interested in leasing a new Lexus. I brought my 2007 lexus in for appraisal, got the price and terms I wanted. Deal done. Gary Sowell was great. Couldn't ask for a better salesperson. Buying new cars for over 40 years, and Gary , by far, the best. More
Amazing I LOVE MY CAR Initially I was not a fan of Lexus. I was convinced to test drive a Lexus crossover vehicle. My life will never be the same. I was treated very well. Initially I was not a fan of Lexus. I was convinced to test drive a Lexus crossover vehicle. My life will never be the same. I was treated very well. The staff was very professional, knowledgeable and personable. Excellent customer service - follow up to make sure I was satisfied &story thank me for purchasing my car. I am all in - the Lexus experience was totally awesome and it continual. I am Totally a satisfied customer. I Love my Lexus. More
GX460 Fantastic Process Gary has worked with our family before and came through again, got a great car and was taken care of 100%. Doug did an awesome job of structuring the Gary has worked with our family before and came through again, got a great car and was taken care of 100%. Doug did an awesome job of structuring the financial piece to hit all of our objectives. Highly recommend More
Does my RX350 drive itself Nick was absolutely outstanding when demonstrating the functions in my RX350. Without him I would have been lost. He was sure to explain and demonstra Nick was absolutely outstanding when demonstrating the functions in my RX350. Without him I would have been lost. He was sure to explain and demonstrate to me how every button or knob worked. I enjoyed him so much I went a second time to ask questions and he was just as excited to help as I was to ask questions. The McGrath experience was great. More
Excellence in Salesmanship! When I came into the dealership, I wanted to inquire about a new Lexus. It was very important to build a great rapport to ensure I would get the best When I came into the dealership, I wanted to inquire about a new Lexus. It was very important to build a great rapport to ensure I would get the best deal and quality service. Ms. Julie Hill exceeded my expectations. McGrath was more responsive than the other dealership I inquired through. I am a very happy Lexus owner (for the second time,) but Ms. Hill's involvement was value-added and helped seal the deal. I loved the team work - from the time I came through the door with the pleasant receptionist, until I left with the transfer of my personal items to my new vehicle in the Service Dept. Thank you! More
Great experience buying Toyota Sienna Very happy with my experience at McGrath Lexus. My inquiry started with email. They were more responsive than the other dealerships I was communicat Very happy with my experience at McGrath Lexus. My inquiry started with email. They were more responsive than the other dealerships I was communicating with. Once I had made my decision, the customer experience at the dealership was great. I have two young kids and their facilities made it easy to accommodate my needs while taking a test drive and doing paperwork. The only reasons I didn't give all the reps with whom I dealt a 5-star rating is that I just happened to meet Anthony and Linda in person that day. More
Great service Good honest people to do business with. Great and fast service. Location was great for me. My sales person is the reason I purchase my new car with th Good honest people to do business with. Great and fast service. Location was great for me. My sales person is the reason I purchase my new car with this dealership. More
Great experience Bought my car from out of state. They were very helpful. The person I worked with was Julie Hill. She is very nice. Ask for her if you plan on buying Bought my car from out of state. They were very helpful. The person I worked with was Julie Hill. She is very nice. Ask for her if you plan on buying from here. Def recommend! More
Great experience and everybody was VERY professional! This was the first car we purchased from McGrath and based on our experience it will be far from the last. This is a "First Class" dealership and the This was the first car we purchased from McGrath and based on our experience it will be far from the last. This is a "First Class" dealership and the entire experience was enjoyable, I can not say that about any other dealers I have purchased from in the past. More