McGrath Lexus of Chicago

Julie is amazing! Julie was amazing to work with. She LISTENED to my needs and situation and was more than happy to help me get the car I wanted. The entire process was Julie was amazing to work with. She LISTENED to my needs and situation and was more than happy to help me get the car I wanted. The entire process was stress-free. I love negotiating, so I came fully prepared, and guess what? She was extremely helpful and wanted to make a lifelong customer, not just one-off sale. So, I didn't need to be so aggressive or concerned whether I was getting a fair deal or not. Of course, we negotiated a bit and the process overall was very enjoyable. They checked and applied all the incentives I was eligible for and also matched the lower price I found from other dealership. I highly recommend getting in touch with Julie in advance for test drive and if you like the car, work with her. She'll do her best to make sure that you get a great car and have a great sales experience. Definitely coming back to Julie for my next Lexus in three years! More

very nice We worked with Julie Hill, who was helpful and and gives a very pleasant experience. we were impressed she was very patient. friendly reception when We worked with Julie Hill, who was helpful and and gives a very pleasant experience. we were impressed she was very patient. friendly reception when you walk in. More

Julie Hill and McGrath Lexus know customer service!! I recently went into McGrath Lexus to explore options on extending the warranty on my 2013 GS 350 and to acquire info on a new 2017 IS. I've bought an I recently went into McGrath Lexus to explore options on extending the warranty on my 2013 GS 350 and to acquire info on a new 2017 IS. I've bought and sold several cars over the past 10 years and this is by far the best dealership, and salespeople I've dealt with. Julie Hill contacted me by phone after I submitted a request for info on their website. She was an absolute pleasure to work with. We ended up working out a deal on a new 2017 IS 300 AWD, which I could not be more happy with! I'm in sales so I'm highly critical of other salespeople. I expect a high level of customer service, and Julie Hill and the entire McGrath team did not disappoint. They pulled my new car into the showroom and after I closed on my awesome financing, they had this guy, Nick, come out and he spent at least 45 minutes with me going through every new feature in the car. Nick set up/ connected my phone, helped me download the Lexus app and was just fun to work with. I'm super happy with my new car, and would highly recommend anyone thinking of buying a Lexus to go see Julie Hill at McGrath. Linda in their finance department was great too, she didn't try to hard sell me on extra add ons that dealers typically try to sneak in at the end. Thanks for your work, and great service! More

Great Sales Experience and Customer Service with Julie HIll I returned to McGrath Lexus because of my prior experience with Julie Hill many years ago at McGrath. She made my purchase experience very easy and it I returned to McGrath Lexus because of my prior experience with Julie Hill many years ago at McGrath. She made my purchase experience very easy and it went smoothly. Julie always looks out for her customers and provides top level customer service during and even after the purchase process is completed. More

Outstanding I had an outstanding experience working with Julie. This is now the 5th Lexus I've purchased from Julie and I wouldn't think of going anywhere else. I had an outstanding experience working with Julie. This is now the 5th Lexus I've purchased from Julie and I wouldn't think of going anywhere else. From beginning to end, Julie made the entire process easy and seamless. Her many years if experience were evident as we navigated what can sometimes be a cumbersome process. I truly felt like I had an advocate working on my behalf. Thank you Julie! More

The best salesman Gary Sowell I really recommend Gary Sowell from McGrath Lexus of Chicago. He's great! Made us feel very comfortable with our car purchase (Lexus RX350) and was a I really recommend Gary Sowell from McGrath Lexus of Chicago. He's great! Made us feel very comfortable with our car purchase (Lexus RX350) and was a huge help ! He was very friendly and very professional. Artur and Anna More

What You Want With the Help You Need Sales presentation was down to business, without beginning with an overblown absurd price. I think almost anyone would need a tutor for the elabora Sales presentation was down to business, without beginning with an overblown absurd price. I think almost anyone would need a tutor for the elaborate electronic systems, and McGrath delivered. Never needed to use service for more than scheduled maintenance, and it has always been prompt and efficient. More

Lexus NX200T 2015 This was my first experience with McGrath Lexus. I found the car I wanted online which brought me to this dealership. I worked with Anthony Swanke and This was my first experience with McGrath Lexus. I found the car I wanted online which brought me to this dealership. I worked with Anthony Swanke and he was everything I could ask for. He was friendly, not pushy and really made sure I was happy with the vehicle I wanted. He took the time to make sure I understood everything in addition to having someone sit with me and get to know my new car. I couldn't thank Anthony enough for this great experience. In all the times I have bought a car this was the easiest and most pleasurable. Highly recommended! More

Pain free transaction Easy, well organized, and no nonsense. Accommodated my schedule and moved really quickly. Everyone was very professional,very little back and forth an Easy, well organized, and no nonsense. Accommodated my schedule and moved really quickly. Everyone was very professional,very little back and forth and left me feeling confident in my purchase. More

buying a Lexus certified vehicle I have purchased 2 other cars from McGrath Lexus in Chicago, and each experience has been very comfortable, and handled very professionally. I was par I have purchased 2 other cars from McGrath Lexus in Chicago, and each experience has been very comfortable, and handled very professionally. I was particularly impressed by the personal coaching session I was given to acquaint me with the vehicle I was purchasing, a one-on-one experience, sitting in the car, to learn the essentials of how the car works - especially critical in this instance because I was buying a hybrid for the first time. More