Back

McGrath Lexus of Chicago

Chicago, IL

4.7
950 Reviews

1250 West Division Street

Chicago, IL

60642

Directions

By Type

Showing 950 reviews

June 10, 2021

Beginning with my first Lexus in 2003 Mark McLawhorn has handled all my service needs. He is superb and the reason I have stayed with McGrath ever since. Comprehensive knowledge, trustworthy and pleasant More

by Paulchgo1877
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
May 19, 2021

Bill Tacker is absolutely amazing and very professional. I have bought two vehicles from him (Acura and Lexus) and have been absolutely pleased. McGrath has treated my family well and working with Bill o More

by Golfbum1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tacker
March 26, 2021

Great dealership, Matt Fenton is amazing. Salesman Wayne Wong was great to work with highly recommend! I will be back when my lease is done More

by omair1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wong, Matt Fenton
February 09, 2021

Great customer service. Was in and out in last than an hour. Rob was great. They assisted me after someone tried to steal my car. Lexis needs to consider effective tracking devices while the car is movi More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent is a Great salesman. , Robert Zuniga, Doug Bell, Matt Fenton, Linda Adomaitis
January 19, 2021

The tire fix went off with no problems or concerns. What bothered me the most was the staff, that was wondering around without masks or masks pulled under their chins. I am glad it only took 45 minutes to f More

by artbizchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Pak
January 17, 2021

I had a great experience and I highly recommend McGrath Lexus. Steven Harris was a really great help to us and we highly reccomend him. More

by Tadeusz
Recommend Dealer
Yes
Employees Worked With
Steven Harris
January 05, 2021

Love the service department. Everyone is friendly. Justin helped me out with my brake service along with other work we did to my Is300 fsport. More

by Ogalicia1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
December 31, 2020

The reason why I keep going back to McGrath Lexus in Chicago is because of the excellent customer service provided by their personnel. I only speak to Mike Tumilty when my car leases are up and I have More

by AGAHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tumilty, Doug Bell
December 09, 2020

Mark McLawhorn in the Service Dept is extremely knowledgeable. He takes the time to explain the problem clearly and the necessary repairs. He is trustworthy and that makes all the difference!!! M More

by Rory Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
October 30, 2020

They were very courteous and the service was goodas always. I Appreciated that they took the time to check that my warranty covered the repairs needed. That saved me a significant amount of money. 😊 More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pak
...
16
...