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McGrath Lexus of Chicago

Chicago, IL

4.6
923 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 923 reviews

August 08, 2021

I was looking to move into a RX350 and, funds were pretty limited. On the website, I saw a 07 RX they had just taken in. I requested information through McGrath website. Soon thereafter. Bill Tacker contac More

by rgrobner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mutz, Bill Tacker
July 31, 2021

Very professional and helpful - would definitely recommend them to other Lexus owners- the only thing I would change would be to get a loaner car More

by Brangaswami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Boulos, Maria Giampietro
June 12, 2021

These guys rock. Just a fantastic experience start to finish. If you’re looking for a new or certified vehicle definitely go see them. Service department is the best. More

by Robbied1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga, Andy Pak, Mark McLawhorn, Dwayne Allen, Tony Boulos
June 10, 2021

Beginning with my first Lexus in 2003 Mark McLawhorn has handled all my service needs. He is superb and the reason I have stayed with McGrath ever since. Comprehensive knowledge, trustworthy and pleasant More

by Paulchgo1877
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
May 19, 2021

Bill Tacker is absolutely amazing and very professional. I have bought two vehicles from him (Acura and Lexus) and have been absolutely pleased. McGrath has treated my family well and working with Bill o More

by Golfbum1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tacker
March 26, 2021

Great dealership, Matt Fenton is amazing. Salesman Wayne Wong was great to work with highly recommend! I will be back when my lease is done More

by omair1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wong, Matt Fenton
February 09, 2021

Great customer service. Was in and out in last than an hour. Rob was great. They assisted me after someone tried to steal my car. Lexis needs to consider effective tracking devices while the car is movi More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent is a Great salesman. , Robert Zuniga, Doug Bell, Matt Fenton, Linda Adomaitis
January 19, 2021

The tire fix went off with no problems or concerns. What bothered me the most was the staff, that was wondering around without masks or masks pulled under their chins. I am glad it only took 45 minutes to f More

by artbizchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Pak
January 17, 2021

I had a great experience and I highly recommend McGrath Lexus. Steven Harris was a really great help to us and we highly reccomend him. More

by Tadeusz
Recommend Dealer
Yes
Employees Worked With
Steven Harris
January 05, 2021

Love the service department. Everyone is friendly. Justin helped me out with my brake service along with other work we did to my Is300 fsport. More

by Ogalicia1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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