McGrath Lexus of Chicago
Chicago, IL
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I was looking to move into a RX350 and, funds were pretty limited. On the website, I saw a 07 RX they had just taken in. I requested information through McGrath website. Soon thereafter. Bill Tacker contac limited. On the website, I saw a 07 RX they had just taken in. I requested information through McGrath website. Soon thereafter. Bill Tacker contacted me. Surprisingly, he somehow did everything I asked him to. The car was sent to the body shop to fix a dent in the door. Came back looking great but, I realized I really couldn't afford it. Bill and his manager Ben Mutz got together and crunched some numbers pretty hard and figured a way to get me in the car I wanted so badly. These guys are truly amazing and, I would recommend them to anyone that needs a quality car at a fair price. More
Very professional and helpful - would definitely recommend them to other Lexus owners- the only thing I would change would be to get a loaner car recommend them to other Lexus owners- the only thing I would change would be to get a loaner car More
These guys rock. Just a fantastic experience start to finish. If you’re looking for a new or certified vehicle definitely go see them. Service department is the best. finish. If you’re looking for a new or certified vehicle definitely go see them. Service department is the best. More
Beginning with my first Lexus in 2003 Mark McLawhorn has handled all my service needs. He is superb and the reason I have stayed with McGrath ever since. Comprehensive knowledge, trustworthy and pleasant handled all my service needs. He is superb and the reason I have stayed with McGrath ever since. Comprehensive knowledge, trustworthy and pleasant to deal with. Paul H, Chicago More
Bill Tacker is absolutely amazing and very professional. I have bought two vehicles from him (Acura and Lexus) and have been absolutely pleased. McGrath has treated my family well and working with Bill o I have bought two vehicles from him (Acura and Lexus) and have been absolutely pleased. McGrath has treated my family well and working with Bill on these purchases has been a pleasant experience and I know I can trust him. Bill will be there from the moment you talk with him on the phone or come into the showroom even months after the sale to make sure you are doing well and the car is still to your satisfaction. True salesman and friend! Thank you! More
Great customer service. Was in and out in last than an hour. Rob was great. They assisted me after someone tried to steal my car. Lexis needs to consider effective tracking devices while the car is movi hour. Rob was great. They assisted me after someone tried to steal my car. Lexis needs to consider effective tracking devices while the car is moving. More
The tire fix went off with no problems or concerns. What bothered me the most was the staff, that was wondering around without masks or masks pulled under their chins. I am glad it only took 45 minutes to f bothered me the most was the staff, that was wondering around without masks or masks pulled under their chins. I am glad it only took 45 minutes to fix my tire, because I spent the majority of my time outside in the cold as I did not feel safe indoors. I even noticed an employee who was entering into the building where a sign clearly stated. “Masks Must be Worn”. She entered without one on then proceeded to be in public wearing it like. Chin strap. C’mon people... More