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McGrath Lexus of Chicago
Chicago, IL
946 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 946 reviews
March 31, 2025
First time buyer from McGrath Lexus of Chicago and first time using their service center was outstanding. Leanna Homyak was amazing to work with on my first time purchase as well as helping with a warranty time using their service center was outstanding. Leanna Homyak was amazing to work with on my first time purchase as well as helping with a warranty request. Andy Pak, my service advisor was great to work with on the repair and offered a loaner due to the extended time it would take to finish the work. This has been the best experience I’ve had at any dealerships that I have worked with. I would highly recommend McGrath Lexus of Chicago to anyone who is interested in buying a Lexus as well as their top notch service department. More
by G. Wong
Employees Worked With
Andy Pak, Leanna Homyak, Kristal Cortez
March 27, 2025
I Love bringing my vehicle to McGrath Lexus for any service. Big Shout out to Justin Parrilla, diligent, tireless, and very knowledgeable. STOP ON BY YOU’ll be glad you did!! service. Big Shout out to Justin Parrilla, diligent, tireless, and very knowledgeable. STOP ON BY YOU’ll be glad you did!! More
by Giana
Employees Worked With
Justin Parrilla, Doug Bell
March 24, 2025
Lexus McGrath @ Chicago Service We have dealt with Robert for years. 100% professional. Always up front on work needed and what to expect coming up. Honest. Straight forward. And always makes himself Robert for years. 100% professional. Always up front on work needed and what to expect coming up. Honest. Straight forward. And always makes himself available to trouble shoot issues. We recently traded in an older Lexus 350 and got a newer used model Robert was helpful in that process for guidance. One major reason we bought a newer used model was because of the trust Robert specifically, and Lexus, have provided for over 10+ years. More
by scbethell
Employees Worked With
Robert Zuniga
March 21, 2025
First a HUGE shout out to Phill the manager Mike L in Sales and Noah in finance . They turned my expertise with this dealership into a great one . After all of them working together they got me the deal Sales and Noah in finance . They turned my expertise with this dealership into a great one . After all of them working together they got me the deal of a lifetime . Happy to take home my Tesla Model Y Performance! They constantly checked on me, gave me refreshments and when I threw them a curveball they hit the home run. I put them through it and they didn’t give up and they did it with a smile. I will be back on my next transaction 100% I can not say it enough THANK YOU ALL! More
by dust2400
Employees Worked With
Mike LaGiglio, Matt Fenton, Elizabeth Feliciano, Maria Giampietro, Mike Agnello, Noah Petro, Phil Carlson
March 17, 2025
The reason why I have been a loyal Lexus customer is because of the service provided by the personnel at this McGrath Lexus. Mark Mclawhorn, the service manager, is excellent, and he truly cares about because of the service provided by the personnel at this McGrath Lexus. Mark Mclawhorn, the service manager, is excellent, and he truly cares about your needs as a customer. He goes up and above the call of duty. He personally makes sure that I experience nothing but convenience when it comes to servicing my car(s). And his support team is excellent. It is hard, I have been told, to obtain excellent service from where you have purchased your car. I tell them to go to McGrath Lexus of Chicago and buy a Lexus. I never had any problems with my car, and I had and continue to have Lexus cars for many, many years. I have only needed to have them serviced for the general items such as an oil change, check tires, etc... It's wonderful. I only speak to Mark Mclawhorn when it comes to servicing my car and he takes care of whatever my concern is immediately. They are like my family. Thanks for taking care of me throughout the years!!! More
by AGAHappy
Employees Worked With
Mark McLawhorn
February 26, 2025
Always the best experience when I get my services done! !! Cannot say enough about the staff especially Service Technicians, best in the industry. !! Cannot say enough about the staff especially Service Technicians, best in the industry. More
by Jay4sahar
Employees Worked With
Jerry Delgado, Frank Tranchida, Dane Johnson , Robert Zuniga, Andy Pak, Nick Novelli, Mike Tumilty, Mike LaGiglio, Tony Boulos, Doug Bell, Brent Mathews, Wayne Wong
February 20, 2025
It is with great pleasure I recommend McGrath Lexus of Chicago to any Lexus/Toyota Vehicle Owner in the Auto Industry. The entire Service Department Staff(Frank Manager,Tony B.,Diane,Dave,Justin,Andy,Mark Chicago to any Lexus/Toyota Vehicle Owner in the Auto Industry. The entire Service Department Staff(Frank Manager,Tony B.,Diane,Dave,Justin,Andy,Mark,Robert,Danny)the entire Car Wash/Porter Department,the entire Complimentary Vehicle Loaner Department(Mike,Gabby,Eric and many others I forgotto mention,the entire Sales Staff specifically my Sales Representative Ms. Julie Hill,Mike G.). Complete Respect for having our Truck and Car best On/Off Road interest at hand. Having reliable transportation is definitely a goal met at this Dealership. Thanks for everything, Quan Adams Chicago Customer Since 2007 More
by qadams0812
Employees Worked With
Julie Hill, Robert Zuniga, Andy Pak, Mark McLawhorn, Mike LaGiglio, Tony Boulos
