Back

McGrath Lexus of Chicago

Chicago, IL

4.6
912 Reviews

1250 West Division Street

Chicago, IL

60642

Directions

By Type

Showing 912 reviews

November 14, 2024

The service consultant, Justin Parrilla, was excellent. He ordered the needed part so that it was available on the day service was scheduled and kept me informed of the progress of the repair. More

by grbruha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin parrilla
November 09, 2024

Great experience. Justin my rep was fantastic. This is where I usually have my car serviced. They provide quality service. More

by vinyboombah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justiin
November 08, 2024

Wonderful experience! Competent professionals, perfect customer service and exceptional welcoming and reception environment. Recommended to anyone with a Lexus who is pa More

by Franc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
November 01, 2024

Very good customer service. I wasn’t pressured into buying a car. The dealership had exactly what I was looking for, 2025. More

by pamela
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley , Steven Harris, Adrian Moran, Kristal Cortez, Mike Agnello
October 30, 2024

Amazing service at McGrath Lexus of Chicago, they are always so friendly and efficient in their work. They explain well what is needed and provide an estimate of when my car will be ready and provide upd More

by ChloeClaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak, Mark McLawhorn, Doug Bell
October 26, 2024

Their service department is great! They keep you updated and get you out of there quickly. More

by Sheilagart
Recommend Dealer
Yes
Employees Worked With
Darius
October 25, 2024

Wonderful service as always. Our car was dropped off by a tow truck and looked at first thing. Easy, timely, great service. More

by cartonjl414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
October 16, 2024

Always fabulous in how they treat you and communicate with you,,Never disappointed in all the years. More

by Chuzenis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
October 11, 2024

McGrath LEXUS Chicago Service Department has amazing customer service. They keep us informed on our cars needs and always give a fair price! More

by Fayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
October 08, 2024

Impeccable service quality staff are very knowledgeable. The service department at McGrath will only service my vehicle More

by Dr. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pak
1
...