Back

McGrath Kia

Hiawatha, IA

4.6
99 Reviews

1020 North Center Point Road

Hiawatha, IA

52233

Directions

By Type

99 Reviews of McGrath Kia

October 02, 2013

The experience was wonderful. My husband hates looking for different vehicles but after our experience at Pat McGrath he was already talking about going back to get our next vehicle. We went to test driv More

by RJohnson39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Essam and Matt
Nov 02, 2013 -

McGrath Kia responded

Thank you for taking the time to fill this out! We greatly appreciate your business and are grateful for being able to welcome you into the McGrath Family! We would love to take care of anybody you recommend to us and look forward to many years of taking care of you and all your vehicle needs!

October 01, 2013

My car is unsafe to drive because it stalls when driving but the service department can't figure out why. Kia corporate won't help either, they insist the car is safe and can be used while I wait 6 weeks f More

by Ajtrujillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Nov 02, 2013 -

McGrath Kia responded

Thank you for your feedback. This information is very helpful and we will look into this right away. We definitely want your family to be safe and are very sorry for any inconvenience the wait for the specialist may have caused. Please do not hesitate to contact us for any additional help you may require.

August 29, 2013

I scheduled a test drive of a Kia Optima and was linked up with salesman Ed Knebel. Ed is the kind of salesman I prefer in looking for cars. I don't deal on cars often at all, but when I do I absolutely ha More

by rteeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel and Trevor Arnold
August 02, 2013

Ed was wonderful. I felt like he listened to me, was honest, and he helped me choose a car I was happy with. I was looking for a payment within a certain range and he was very helpful in that regard. More

by kcolling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Knebel (GREAT) Finance dept
Nov 02, 2013 -

McGrath Kia responded

Thank you for your feedback. This information is very helpful and we will look into this right away. We're grateful that Ed Knebel took such wonderful care of you and agree that he is an asset to our company. If you have any additional questions, please contact our Finance Director, Matt Sullivan, at 319.393.3300. Thank you.

May 04, 2013

I have not bought a car in several years and was hesitant about buying a car on my own because of my credit score. Johnny Eichenberger and the finance department at McGrath Buick GMC Cadillac worked with me More

by lpattersonsisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Eichenberger
May 04, 2013

I had a wonderful experience working with the staff to purchase my new Kia. Wyatt was very knowledgable about all of the cars that Kia offers and did a great job answering my questions. The reason why I More

by mboniface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Snodgrass
May 20, 2013 -

McGrath Kia responded

Thank you for taking the time to post this and for the business Morgan! This feedback is great to see and it is outstanding to know you feel this way about purchase! Wyatt Snodgrass is a true expert with our Kia Model Lineup and is great to work with as you found out. Make sure to let us know if you need anything at all.

April 18, 2013

Came in to look at buying a new Kia Optima. Ed Knebel was the first sales person to me. Which is one of the things I hate about car dealerships. (salesmen chasing you around the carlot). I told him what I wa More

by jrklbruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel
May 20, 2013 -

McGrath Kia responded

This is a lot of info and great feedback, thank you for sharing all of this. I am going to get this to Ed and to all of our management staff right away. Make sure to let us know right away if anything comes up and we look forward to hearing from you later this year for your son's car!

April 17, 2013

They did an excellent job with helping me get into my car that day. I would recommend them to anyone looking to get into a new car. More

by Courtneyclark20
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbin, TJ Thomason
May 20, 2013 -

McGrath Kia responded

Thanks for posting this Courtney! Enjoy the Kia Soul and make sure to let us know if you need anything!

April 06, 2013

We were happy with every aspect of the sale. We were repeatedly thanked for the business. It was reinforced to us that if we had any questions or concerns we should never hesitate to ask. More

by rauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
johnny eichenberger
Apr 08, 2013 -

McGrath Kia responded

Thank you for taking the time to let us know about your wonderful experience at the dealership. We agree, a customer should never hesitate to voice any concerns or ask any questions - we're here to help! We're glad you felt comfortable enough to ask and it's great to hear your experience went so positively. Thank you again and we look forward to seeing you again soon.

March 20, 2013

John did a good job of explaining the options for each vehicle, and going with us on multiple test drives of different vehicles. For a new salesman, he did a wonderful job. More

by iowaviking0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rushford
Mar 21, 2013 -

McGrath Kia responded

Thanks for the wonderful review! We;ll pass on the compliments to John. Come back to see us again soon!

...
5
...