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McGrath Kia of St Charles
St. Charles, IL
23 Reviews
McGrath Kia of St. Charles in Illinois is a new and used car dealership also serving shoppers in near Geneva, West Chicago, Glendale Heights, and Villa Park. We’re here to serve as your one-stop shop for all things automotive and provide a superior customer service experience.
That experience starts when you begin browsing our outstanding inventory of new Kia models, Certified Pre-Owned Kia vehicles, and used cars, trucks, and SUVs from a variety of manufacturers. If you’re looking for a new Kia EV6, used Kia Seltos, or pre-owned ride from another manufacturer. You can find it here with the help of friendly and knowledgeable sales professionals who are committed to matching you with the vehicle that fits your lifestyle.
From there, it’s just a few steps over to our on-site Finance Department, where our team has years of experience helping shoppers with all levels of financial history secure new Kia leases, new Kia loans, and used car loans. They will guide you through all your options so that you find a monthly payment that fits your budget.
You can continue counting on us even after your purchase is complete through our Service and Parts Center. Visit our Service Center for routine maintenance and mechanical repairs, while our Parts Center helps you find genuine Kia auto parts and accessories to keep your ride running in peak conditions for miles and miles.
Start your shopping experience today right from our website! Shop our entire vehicle inventory, apply for financing, schedule your service appointment, or order genuine Kia parts any time, day or night. We can’t wait to see you drive away in a fantastic ride from McGrath Kia of St. Charles!
McGrath Kia of St. Charles in Illinois is a new and used car dealership also serving shoppers in near Geneva, West Chicago, Glendale Heights, and Villa Park. We’re here to serve as your one-stop shop for all things automotive and provide a superior customer service experience.
That experience starts when you begin browsing our outstanding inventory of new Kia models, Certified Pre-Owned Kia vehicles, and used cars, trucks, and SUVs from a variety of manufacturers. If you’re looking for a new Kia EV6, used Kia Seltos, or pre-owned ride from another manufacturer. You can find it here with the help of friendly and knowledgeable sales professionals who are committed to matching you with the vehicle that fits your lifestyle.
From there, it’s just a few steps over to our on-site Finance Department, where our team has years of experience helping shoppers with all levels of financial history secure new Kia leases, new Kia loans, and used car loans. They will guide you through all your options so that you find a monthly payment that fits your budget.
You can continue counting on us even after your purchase is complete through our Service and Parts Center. Visit our Service Center for routine maintenance and mechanical repairs, while our Parts Center helps you find genuine Kia auto parts and accessories to keep your ride running in peak conditions for miles and miles.
Start your shopping experience today right from our website! Shop our entire vehicle inventory, apply for financing, schedule your service appointment, or order genuine Kia parts any time, day or night. We can’t wait to see you drive away in a fantastic ride from McGrath Kia of St. Charles!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 23 reviews
July 18, 2026
Stay away from Kia of St. Charles IL I purchased a brand new 2026 K5 from this dealer three months ago and immediately noticed they damaged the car in multiple areas after Charles IL I purchased a brand new 2026 K5 from this dealer three months ago and immediately noticed they damaged the car in multiple areas after a service appointment I had. They took over 30 days to repair and repaint my side mirror from a faulty carwash, repaint the hood due to paint etching from bird poop they never cleaned off, replace door trim due to the mechanic gouging the plastic with his fingernail, replace the mirror motor they broke when repairing the mirror paint, and replace the taillight bar due to deep scratches from their PDI delivery. They finally made the repairs to everything but now they’re fighting me on the taillight even though they told me it was probably their fault because it’s too expensive to replace. According to them, it’s too costly to do the right thing so they’re not going to do anything at all. They’ll gladly sell me another car if I’m not happy with mine, but when it comes to fixing their incompetence and mistakes, they’re not going to even pretend to help. So let this be a warning if you buy a car from them that they’re going to damage it and tell you too bad because doing anything correctly will result in them losing money. They want you to lose your money on their mistake. Kia of St. Charles is the absolute worst place to buy a car. Stay far away. More
by J
Employees Worked With
April 30, 2026
Frank was very helpful to get our son's K4. We came late on a Saturday but got entertained even beyond normal hours. Straight forward and friendly. He will find a way to assist. Location a We came late on a Saturday but got entertained even beyond normal hours. Straight forward and friendly. He will find a way to assist. Location ambience is nice and welcoming. Thank you again shout out too to Malaya who made the experience very good and closing the documents. More
by Arthur and Family
Employees Worked With
January 24, 2026
I just purchased a car from Shaun Bowman. It was a great experience. Shaun was patient, very helpful and would bend over backwards to ensure the process went smoothly and efficiently. I wou It was a great experience. Shaun was patient, very helpful and would bend over backwards to ensure the process went smoothly and efficiently. I would send any of my friends/relatives to Shaun to purchase a new/used vehicle. (My wife even didn't mind the experience and she HATES going to buy a car!! That is really saying something!) More
by jckulow
Employees Worked With
Shaun Bowman 5 Stars
January 12, 2026
I had a horrible experience. . i spoke with nick for a shuttle at my appointed time. That was not taken care of…had to wait 30 mins for a shuttle.. to get a service vehicle the re . i spoke with nick for a shuttle at my appointed time. That was not taken care of…had to wait 30 mins for a shuttle.. to get a service vehicle the requirements were ridiculous.. then upon leaving they gave me someone else’s keys and not my own!!!… this place is horrible! More
by trishthomas1717
Employees Worked With
December 08, 2025
My family and I recently purchased a vehicle from Shaun Bowman, and I can confidently say he is unlike any car salesman I’ve ever worked with. From start to finish, Shaun was patient, incredibly accommodat Bowman, and I can confidently say he is unlike any car salesman I’ve ever worked with. From start to finish, Shaun was patient, incredibly accommodating, and genuinely informative. He never rushed the process or pressured me into anything—he took the time to answer every question clearly and made sure we fully understood my He really listens. Shaun wanted to make sure we found the right vehicle for my needs, not just a sale. His professionalism and transparency made the experience smooth, comfortable, and truly enjoyable. If you’re looking for a salesperson who is honest, knowledgeable, and refreshingly different, I highly recommend asking for Shaun Bowman. He made the entire car-buying experience stress-free and positive. More
by Chrissythai16
Employees Worked With
Shaun Bowman
December 03, 2025
I bought a 2019 Honda Odyssey on November 20th after months of looking for the perfect Odyssey for my family. The whole process was easy and quick, and all the staff I encountered were very nice and pro months of looking for the perfect Odyssey for my family. The whole process was easy and quick, and all the staff I encountered were very nice and professional! Nine days after I bought the car, the check engine light came on. I took it into their service department, they ran the code, and discovered the car needs a new catalytic converter. They have been so helpful, generous, and understanding with fixing the car. A 10/10 experience with buying the car as well as their service department! More
by Claire Perez
Employees Worked With
Andy Carter
