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McGrath Honda of St Charles - Service Center
St Charles, IL
213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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213 Reviews of McGrath Honda of St Charles - Service Center
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August 23, 2020
Moses Brima did a good job helping us pinpoint & find a vehicle. George from finance helped us in making sure we got what we needed done on our pre-owned vehicle including meeting halfway within our budget vehicle. George from finance helped us in making sure we got what we needed done on our pre-owned vehicle including meeting halfway within our budget to get our car. Sidney was the closer in our finalizing stage of getting the car. He patiently explained things to us when we asked clarifying questions. Alex from service also came in and explained what would need to be done in the future for our Honda to stay mechanically healthy. Overall did not expect to get a car on our first stop of the day. Found a reliable Honda, and content with purchase. Better experience at McGrath Honda of St. Charles than when my wife and I went to the Honda dealership in Schaumburg the day before. Not looking for another car anytime soon, but if and when I do; I will go to McGrath Honda in St. Charles first. I only gave 4 stars because there is always room for improvement. Also appreciated seeing the first generation Honda in the showroom. More
by Toby S
Employees Worked With
George, Sidney, & Alex. , MOSES BRIMA
June 13, 2020
I had my car serviced on June 12, 2020. I was surprised to see that my service rep and some others in the service area were not wearing masks. This really concerned me because masks are worn for others, n to see that my service rep and some others in the service area were not wearing masks. This really concerned me because masks are worn for others, not the person wearing the mask. I was also taken back that there were no markers keeping people 6 feet apart at the payment counter. This shows a real lack of the customer focus I have experienced in the past and the reason I have purchased my lat three vehicles at the St Charles dealership. More
by daveash1980
Employees Worked With
Don't kno
Verified CustomerApril 01, 2020
This is a wonderful dealership. Any person I’ve dealt with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. with has been professional, helpful and friendly. That’s why I recommend this dealership to friends. More
by smjstoll
Employees Worked With
Alex Shelby
April 01, 2020
Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction. More
by llbocce
Employees Worked With
Steve and Alex in service
April 01, 2020
I had a wonderful experience. I enjoy bringing my car here and getting the great service from the staff. I recommend friends to this dealership all the time. here and getting the great service from the staff. I recommend friends to this dealership all the time. More
by kmg3
Employees Worked With
CJ
April 01, 2020
Good timely service . I think it was Alex and he explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and it was just over a year so they gave me a discount ! More
by JODYGHART
Employees Worked With
Alex?
April 01, 2020
TJ was awesome! TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and t TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and the service has been awesome. More
by rsgeren1
Employees Worked With
TJ
April 01, 2020
Everyone is great. They all meet your needs/ wants. I always feel like home when I am here. Everyone keep up the good work, great! always feel like home when I am here. Everyone keep up the good work, great! More
by madaimontes12
