McGrath Honda of St Charles - Service Center

Oil Change, Tire rotation The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. The McGrath Service Team was very professional and worked to ensure that my oil change and tire rotation was completed in a reasonable amount of time. More

battery change out service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. service was very professional and accommodating. I needed to be brought back to Honda to pick up my car and the porter did so. thank you. More

upon purchasing the vehicle there were some items that needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Gr needed attention. Although there was a bit of confusion between the upholstery contractor and the service department, oh my expectations were met. Great job Team More

Pleasant experience Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. Fast and friendly service. Answered all my questions, and took good care of my vehicle. The time they gave me was as close as it gets. More

Took Impeccable care of the customer! Needed fuel injectors replaced on Pilot- Service center called Honda got them to honor a lower price (since out of mfg warranty by 3k miles) then the Needed fuel injectors replaced on Pilot- Service center called Honda got them to honor a lower price (since out of mfg warranty by 3k miles) then the dealer covered the rest of the repair! Zach did a great job answering all my questions/concerns, got things figured out fast, car was repaired in 4 hours... all of this took place in the same day. He made sure everything was taken care of and I was happy. I have worked with CJ before in the service center - very approachable, knowledgeable and professional. Always a great experience! Brent worked out the dealership portion of the repair. Felt like my concerns were a priority! He came up to me after the repair was done to introduce himself and ask if all was taken care of. Very nice, touch. Great customer service all around. We will be back in the future!! More

Estaban did an excellent job walking me through everything that needed to be done on my Honda. He reviewed his computer to make sure some of the work hadn’t already been done. He applied my discoun everything that needed to be done on my Honda. He reviewed his computer to make sure some of the work hadn’t already been done. He applied my discount coupon and offered me a loaner. Very courteous and professional. Car runs a lot smoother, More

Maintenance I was able to get an appointment the same day. CJ greeted me when I arrived, went through the work I needed and said it would take about 2 hours, hop I was able to get an appointment the same day. CJ greeted me when I arrived, went through the work I needed and said it would take about 2 hours, hopefully less. The work was completed in about 90 minutes. CJ went through the checklist document thoroughly and I was out the door in less than 2 hours. More

Service Juan was very informative, friendly and most important listen! I have taken my cars here for service and never been disappointed. Very glad for up d Juan was very informative, friendly and most important listen! I have taken my cars here for service and never been disappointed. Very glad for up dates that are emailed More

Good customer service always smiling Helping people with Good customer service always smiling Helping people with our vehicles Checking every detail in our vehicles When i need service i go there for su Good customer service always smiling Helping people with our vehicles Checking every detail in our vehicles When i need service i go there for sure More

Prompt and complete I have never been disappointed with McGrath Honda of St. Charles. I have received great service from the time I purchased my vehicle here. All the ser I have never been disappointed with McGrath Honda of St. Charles. I have received great service from the time I purchased my vehicle here. All the service team members have been prompt, efficient and reliable. L. B. More