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McGrath Honda of St Charles - Service Center
St Charles, IL
211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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211 Reviews of McGrath Honda of St Charles - Service Center
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January 24, 2020
The experience was a very positive one! I arrived 15 minutes early for my appointment, which was not a problem. The service manager estimated that the length of the appointment might be as l I arrived 15 minutes early for my appointment, which was not a problem. The service manager estimated that the length of the appointment might be as long as 90-100 minutes, because I chose to have a warranty issue taken care of as well. Actually, the entire visit was about 60 minutes, which was a pleasant surprise. Chuck Henry More
by CEH636
Verified CustomerEmployees Worked With
Michael Castro
January 24, 2020
Awesome service Department, couldn’t ask for better experience. Curdious, friendly, helpful, knowledgeable, respectful and exceeded expectations. Looking forward to many Many more visits. Thanks! experience. Curdious, friendly, helpful, knowledgeable, respectful and exceeded expectations. Looking forward to many Many more visits. Thanks! More
by deb17
Employees Worked With
EDDIE RADZIEWICZ
January 23, 2020
normal service I was in for routine oil change, tire rotation etc. I waited for about ten minutes before i was approached and then was told my wait time would be ab I was in for routine oil change, tire rotation etc. I waited for about ten minutes before i was approached and then was told my wait time would be about an hour. It was over an hour and a half. The service member that I worked with was friendly and updated a couple of times on the process. More
by b.rooney32
Employees Worked With
LONDON HOWARD
January 23, 2020
Juan Carlos - 01.22.20 Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before starting the service More
by Rios
Employees Worked With
The front desk lady was very nice. Sorry I do not have her name, Carlos Fuentes
January 23, 2020
Oil change I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long and the advisor was friendly. More
by vanessavegac
Employees Worked With
Juan Dorado
January 23, 2020
Very smooth, I was advised of sevice 2 or 3 times. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. More
by JCH1124
Employees Worked With
Carlos Fuentes
January 23, 2020
I came in for an oil change and tireRotation. My service I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checke I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checked on any recalls on my other Honda’s More
by jamesfcassin
Employees Worked With
Service Advisor
