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McGrath Honda of St Charles - Service Center
St Charles, IL
211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
211 Reviews of McGrath Honda of St Charles - Service Center
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January 27, 2020
Always great customer service. Providing me with all the information I needed up front, along with how long I would have to wait. Will never go anywhere else. information I needed up front, along with how long I would have to wait. Will never go anywhere else. More
by yvonne.armstrong76
Verified CustomerEmployees Worked With
I think it was TJ but I am not sure.
January 27, 2020
A+++++ Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. More
by gator931
Employees Worked With
Esteban
January 27, 2020
Zack was GREAT and had my new Honda fixed right the 1st time Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What servi Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What service thanks again McGrath More
by Don Cinkus
Employees Worked With
January 27, 2020
Service department has always taken care of my requests quickly, and they have been low pressure when I decline ecommended service. I would recommend them. quickly, and they have been low pressure when I decline ecommended service. I would recommend them. More
by paulwh
Employees Worked With
Beats me.
January 27, 2020
Friendly service I take my van to get all maintenance done at McGrath Honda, where I purchased it in 2016. Staff is very friendly, their waiting area is stocked with I take my van to get all maintenance done at McGrath Honda, where I purchased it in 2016. Staff is very friendly, their waiting area is stocked with coffee/hot chocolate, water bottles, etc.. They also offer shuttle to nearest shopping area or loaner car while they are working on your vehicle. Excellent customer service. More
by Shreya
Employees Worked With
Service dept : L. Martinez, Esteban Villa, Carlos Fuentes
January 24, 2020
Outstanding Service . McGrath is second to none on service. My advisor Daniel was Professional and Polite! Comfortable waiting area and excellent communication while the . McGrath is second to none on service. My advisor Daniel was Professional and Polite! Comfortable waiting area and excellent communication while the car is being worked on. Thank you Very Much More
by reneenew
Employees Worked With
Daniel Pippel
January 24, 2020
McGrath Honda in St. Charles did an excellent job in diagnosing my problem, determining my coverage, and providing me with an excellent loaner car while the work was being done. Thanks, McGrath and than diagnosing my problem, determining my coverage, and providing me with an excellent loaner car while the work was being done. Thanks, McGrath and thanks Mike for taking care of me. More
by BIRDSFAN53
Employees Worked With
Mike in Service
January 24, 2020
Timely service that was explained and outlined to me what exactly was covered during this oil change and even an additional question was answered by the customer service gentleman exactly was covered during this oil change and even an additional question was answered by the customer service gentleman More
by hodgdon
Employees Worked With
Customer service in Service Dept for oil change
January 24, 2020
Everyone was professional and friendly. Comfortable waiting area and good coffee. I was so appreciative of steve to go out of his way and get my free oil change with my leased car extended! waiting area and good coffee. I was so appreciative of steve to go out of his way and get my free oil change with my leased car extended! More
by carolyn_menard
Employees Worked With
Steve Huber
