McGrath Honda of St. Charles

From the initial phone call I made inquiring about a vehicle that I was interested in, to the moment that I drove away in the vehicle, I was treated with respect at this dealership. The manager and sale vehicle that I was interested in, to the moment that I drove away in the vehicle, I was treated with respect at this dealership. The manager and salesman were honest, upfront, and easy to work with. Carlos was informative and friendly. Jason was generous enough to work with me on the price of the vehicle. After buying three used cars in two years, I have been to my share of dealerships, but the McGrath's have been the best, by far. This McGrath Honda dealership in particular has been the best to work with overall. During a time when the used car market is in a decline, finding a dealership with a decent selection of used vehicles was difficult enough, let alone at a fair price. McGrath Honda was the only dealership I visited during my search that had a vehicle that fulfilled my wishlist and budget needs. I will definitely return if I am ever in the market for a car again, and I would not hesitate to recommend this dealership to friends and family. More

Tony and Rick Mendoza were great to work with. We were extremely satisfied with the process and the car. The gentleman who wrote the review about McGrath being snotty needs to go to Valley Honda in Naperv extremely satisfied with the process and the car. The gentleman who wrote the review about McGrath being snotty needs to go to Valley Honda in Naperville. Thanks guys. More

I got a 2011 Honda CRZ-EX. Derek was great! I went to I got a 2011 Honda CRZ-EX. Derek was great! I went to another dealership was they sold the car I want right from under me. Derek at McGrath Hond I got a 2011 Honda CRZ-EX. Derek was great! I went to another dealership was they sold the car I want right from under me. Derek at McGrath Honda of St. Charles got me everything I want and more. I wouldn't go anywhere else or chose anyone else More

Jack was very patient with all of our questions and needs to compare the Odessey EX and EX-L. Luckily they actually had a vehicle to test drive and converted us from a Toyota to a Honda. to compare the Odessey EX and EX-L. Luckily they actually had a vehicle to test drive and converted us from a Toyota to a Honda. More

Carlos was great, very attentive and looked after all my needs as a consumer extremely well. A pleasure to work with. Even in the face of the ever-present "I have to talk to my manager" charade, Carlos ke needs as a consumer extremely well. A pleasure to work with. Even in the face of the ever-present "I have to talk to my manager" charade, Carlos kept smiling and was upbeat. More

We had a great experience at McGrath Honda in St Charles. They worked out the perfect price for me and when I wanted a color that wasn't in stock (and very hard to find) they found it for me. My only complai They worked out the perfect price for me and when I wanted a color that wasn't in stock (and very hard to find) they found it for me. My only complaint... I had asked about remote start and they told me it would add about $7 or $8 to the monthly payment. But when I actually signed the paperwork it had raised the monthly payment by $13. I know it's only a $5 difference but I wanted to keep my payment under $300 and that extra $5 pushed me right over. More

The selection of new hondas is great. Derek Hulke helped me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The A me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The Accord was a surprise for my wife and the staff at McGrath went above and beyond to get the car ready in short notice. I highly recomend McGrath Honda. More

Joe Gallant was our salesman. He was very helpful, curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on a trip to Louisville, Kentucky over Memorial Day weekend. I set my cruise control for 55mph the whole way there. The trip was 350 miles one way. I checked the miles per gallon gage and found that I had gotten 48.9 mpg.I could not believe it, so I filled the tank and did my own math and came up with the same figure. I am telling everyone I know how great a car my Fit is. I am very happy with; the McGrath dealership, Joe Gallant, and my new Fit. Thanks Jerome Pampinella More

Derek took good care of us from the beginning. He knew the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was pati the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was patient and helpful. I highly recommend Derek and McGrath Honda. More

McGrath Honda of St. Charles was a very snooty sort of place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on t place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on the return to the store. Mr. McGrath made me feel like I was not good enough for his dealership. He talked down to me, and would not give me a straight answer about my financing. In addition, two different employees told me that other dealerships are "giving cars away" and they could not reduce their price. In addition, they could not give me a competitive trade in value for my 2001 Honda. Way to stand behind your product! I will never return to this dealership, not even for free air. I am extremely happy with my new 2011 Honda CRV and very appreciative of another dealership that puts customers first. I have already warned many of my friends and associates about the lack of customer service at this dealer. More