McGrath Honda of St. Charles
St Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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This is one of the lesser Honda Dealers I’ve visited. It took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another hour and a half to complete. In total, I spent three hours in the waiting room. I will be traveling further to get service at a different Honda Dealership next time. More
We had a great experience at McGrath St. Charles. Sherry was excellent with the entire process, assisted us on all of the questions. Thanks for excellent experience on closing out the deal was excellent with the entire process, assisted us on all of the questions. Thanks for excellent experience on closing out the deal More
Awesome treated with respect David was knowable informative answered all of our questions made us feel at ease explaining everything detail to us awesome salesman informative answered all of our questions made us feel at ease explaining everything detail to us awesome salesman More
Mcgrath Honda buying experience I would strongly recommend working with Edward Radziewicz! I bought a used Honda, he made the transaction easy and the price stayed within my budget. I would strongly recommend working with Edward Radziewicz! I bought a used Honda, he made the transaction easy and the price stayed within my budget. I highly recommend Mcgrath! More
Bought a CR-V from Jose. I visited 4 other dealers and Jose was the best listener of the people I dealt with. I had to bring the car back to have the crossbars installed and Dan in service was very helpfu Jose was the best listener of the people I dealt with. I had to bring the car back to have the crossbars installed and Dan in service was very helpful and true his word on when the car would be ready. Both men were professional, knowledgeable, friendly and helpful. More
Good service. Reasonable price. Completely messed up email notification (still after many years as a customer). I have asked at least 10 times and clearly described which phone numbers and names associa email notification (still after many years as a customer). I have asked at least 10 times and clearly described which phone numbers and names associate to which vehicle. To this day you send notices to the wrong person. Extremely frustrating for us. Perhaps it’s a small thing to you but you continue to send email to Mark for service on our Pilot, Laurie is the primary driver, and email to Laurie about the Ridgeline, which is Mark’s primary vehicle. This seems so easy yet EVERY SINGLE TIME you get it wrong. Every single time. More
Joselin is hands down the best to work with! She is passionate about what she does. She is friendly, knowledgeable & overall a pleasure thank you! passionate about what she does. She is friendly, knowledgeable & overall a pleasure thank you! More
We had a great experience with this dealership. Very professional, customer service was amazing. I would recommend family and friends to buy their cars from McGrath professional, customer service was amazing. I would recommend family and friends to buy their cars from McGrath More
Jose B in sales was great. He went above and beyond helping me get a good deal and explaining all of the cars features. Finance Dept did not give me their best deal considering my credit score. It almo helping me get a good deal and explaining all of the cars features. Finance Dept did not give me their best deal considering my credit score. It almost made me leave and buy my car elsewhere. I also felt like the warranty offer was a sham. He made it sound like the car was going to breakdown if I didn’t get one. Not a good strategy for selling cars by telling me there will be problems with it causing me to need a third party extended warranty. Not to mention the vast difference in the initial quote and their final quote. My advice is to do your homework before going in there so you don’t get something you don’t need or overcharged for it. More





