
McGrath Ford Hyundai
Hiawatha, IA
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465 Reviews of McGrath Ford Hyundai
Oil Change It was very easy to make an appointment. Staff is always very friendly. Done on time. Would highly recommend to friends and family. Thank you It was very easy to make an appointment. Staff is always very friendly. Done on time. Would highly recommend to friends and family. Thank you More
Great customer service Frank Varner was awesome. Great salesman, highly recommend him. The rest of the staff was great as well! Good experience working with Frank. Glad Frank Varner was awesome. Great salesman, highly recommend him. The rest of the staff was great as well! Good experience working with Frank. Glad we made the trip from Muscatine to Cedar Rapids More
If You Want to Be Treated Well Go Someplace Else Bought a used 2013 Mustang from McGrath Ford and was assured several times over the phone that it had a clean Carfax report. After a four hour drive t Bought a used 2013 Mustang from McGrath Ford and was assured several times over the phone that it had a clean Carfax report. After a four hour drive to the dealership in a one-way rental I asked to see the Carfax report and found that it had been flagged due to a discrepancy on the mileage that indicated possible rollback. I was not pleased but I was over 200 miles from home so I bought the car anyway. Fast forward two weeks and I get a call from the dealership telling me my check was returned. Checked my bank balance and ascertained that there was more than sufficient to cover the check so I called back and offered to either write a new check or they could redeposit the first check and it would clear. The dealership refused to do that and insisted that I overnight a certified check to them, the expense for both which came out of my own pocket. This is a pretty crappy way to treat a customer over what essentially was a bank error which I immediately tried to resolve the second I was informed of it. As is usually the case with large car dealerships it’s all about the almighty dollar and not the customer. What the xxxx ever happened to giving the customer the benefit of the doubt? I will not buy another car from this dealership chain and cannot in good faith recommend McGrath Ford. More
Great service Quincy Niles was awesome, best salesman ever... I highly recommend him. The rest of the staff was great too. I was in and out within an 1 1/2. Quincy Niles was awesome, best salesman ever... I highly recommend him. The rest of the staff was great too. I was in and out within an 1 1/2. More
it was a very nice experience the only reason I went back to the ford dealership was that it wasn't Zimmerman ford any more, and boy am I glad because I was treated like a real per the only reason I went back to the ford dealership was that it wasn't Zimmerman ford any more, and boy am I glad because I was treated like a real person by every one there and was very with the outcome of my purchase the car was priced right and they gave me a very good trade in. More
Better than expected. Dalton knew the car options of the vehicle I wanted Apps, touch screen sensors, he was knowledgeable. Dalton was not pushy, big , huge plus! Spencer g Dalton knew the car options of the vehicle I wanted Apps, touch screen sensors, he was knowledgeable. Dalton was not pushy, big , huge plus! Spencer gave me more than I expected for my trade, I did not have to haggle..another huge bonus! Addie (finance) worked the payments I needed to have, terms and rate. She let me pick what items I felt appropriate such as auto care, under coat etc. I usually despise buying a care because it always involves bickering...not this time. Oh, the car was filled with gas, detailed and brought back right as I was finishing up the paperwork. I am enjoying my new Sonata a great deal, and I will be a repeat customer of McGrath because of this experience. Really, I could not have asked for anything better. More
Great service and deals Morgan and the team and McGrath were very friendly and accommodating. They worked to understand what I was looking for in a vehicle and what matched m Morgan and the team and McGrath were very friendly and accommodating. They worked to understand what I was looking for in a vehicle and what matched my budget. I would highly recommend purchasing a vehicle from McGrath afore Hyundai! More
Service department visit Excellent customer service experience with the routine checkup and oil change. The staff was alert, enthusiastic, seemed motivated and clearly trying Excellent customer service experience with the routine checkup and oil change. The staff was alert, enthusiastic, seemed motivated and clearly trying to a good job. More
Buying a new Escape Frank Varner was very pleasant to work with, competent, and had a good sense of humor. We felt comfortable with the car buying process, did not feel Frank Varner was very pleasant to work with, competent, and had a good sense of humor. We felt comfortable with the car buying process, did not feel pressured. More
Great Experience Was very pleased with the overall experience of purchasing my new vehicle. Would recommend buying a vehicle from McGrath to friends. Love my new truck Was very pleased with the overall experience of purchasing my new vehicle. Would recommend buying a vehicle from McGrath to friends. Love my new truck! More