McGrath Evanston Subaru
Skokie, IL
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Magical Evanston Subaru is the most organized and client oriented car dealership my husband and I have experienced. From Evan and his staff to the smooth dri Evanston Subaru is the most organized and client oriented car dealership my husband and I have experienced. From Evan and his staff to the smooth driving 2019 Subaru Crosstrek we purchased, the entire experience was stellar. Driving 'a computer' is new to us and we are looking forward to the tutorial offered. Rob runs a special place with wonderful cars and staff. More
Very Pleased! I needed an oil change and also had several problems. After giving my list of problems I was assured that everything would be taken care of. I recei I needed an oil change and also had several problems. After giving my list of problems I was assured that everything would be taken care of. I received a rental car while mine was being repaired. When I picked up my car I was told that all problems were taken care of. And they were! I must say the mechanics did a great job. It is a wonderful feeling to drive my Subaru without having to worry as to whether or not I will be able to remove my key after I turn off the engine (my main problem!). Also the tailgate no longer makes noise and the navigation system is working well. Of course the oil was changed and everything was checked over. Evanston Subaru did great by me! More
Still out of alignment with one slow leak My wife went in for a tire indicator, which we found to have two slow leaking tires. They stated they found a screw in one and couldn't find a leak i My wife went in for a tire indicator, which we found to have two slow leaking tires. They stated they found a screw in one and couldn't find a leak in the other. She asked if they cleaned the rim of the one they found with no issue. She said he didn't respond. He also stated uneven wear. After being there for roughly an hour and half, they said she was done. Our 2015 still pulls to the right the they unfixed tire remains to have a slow leak. Luckily we have an air compressor 10 feet away from this tire. More
Great cars Great service Evanston subaru provides easy online service appts, courteous & quality service for your car maintenance. Value for your money. Timely service turna Evanston subaru provides easy online service appts, courteous & quality service for your car maintenance. Value for your money. Timely service turnaround and a clean car after. More
Service on brake recall Had to come back to make an appointment which was inconvenient since I never had to make one before. Service guys are always friendly and I was glad Had to come back to make an appointment which was inconvenient since I never had to make one before. Service guys are always friendly and I was glad that they had bagels this time and coffee machine was working. More
Quarterly Service I appreciate the convenience that they are open on Saturday. Appreciate snacks and coffee. They completed work as promised, no long delay, friendly st I appreciate the convenience that they are open on Saturday. Appreciate snacks and coffee. They completed work as promised, no long delay, friendly staff, plus they accommodate dogs! More
Extremely pleasant experience Derek and John make the entire process very easy. This is our third purchase from Evanston Subaru. We have referred many people to them, who have also Derek and John make the entire process very easy. This is our third purchase from Evanston Subaru. We have referred many people to them, who have also purchased cars and have said it was a very positive experience. More
Deal not kept Bought a used Wrangler Jeep. I asked salesmen if he had or could get the ownners manual. He said yes as they took the Jeep in trade...and would get ma Bought a used Wrangler Jeep. I asked salesmen if he had or could get the ownners manual. He said yes as they took the Jeep in trade...and would get manual from original owner. Three weeks and lots of texts from me and no manual. Then I was texted manual was obtained and put in mail. I never received the manual so beware get it in writing. These guys do not do what they say. More
Outstanding sale service The entire experience at Evanston Subaru was terrific. The best car buying experience I have ever had. Thank you Samantha Bloomingberg ! Thank you He The entire experience at Evanston Subaru was terrific. The best car buying experience I have ever had. Thank you Samantha Bloomingberg ! Thank you Herbie Gaines ! I'd like to express my sincere appreciation for the outstanding sale service you have given me throughout all of my car purchase. It is without hesitation of any type that I will recommend others to the Evanston Subaru dealership ! More
Great service, easy sales process I’ve purchased two Subarus over ten years here and they are easy to work with. I’ve never had a problem with the service department and I trust them I’ve purchased two Subarus over ten years here and they are easy to work with. I’ve never had a problem with the service department and I trust them with any repair. More