McGrath Evanston Subaru
Skokie, IL
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A wonderful dealership both for sales and service. They operate with professionalism, honesty, and kindness. I bought my vehicle here and continue to go here for service. I highly recommend! They operate with professionalism, honesty, and kindness. I bought my vehicle here and continue to go here for service. I highly recommend! More
Lawrence was the person who met me when I first brought the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my o the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my own car. So often one has to deal with several people over so much time and I appreciated the continuity and also the way Lawrence did his work. . He was attentive to the issues I presented and engaged with me as one person to another. In the time of Covid, this is an especially positive experience to an older customer like me More
McGrath did not honor the service agreement I had with Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after spea Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after speaking with the manager to see if they could fix that. He never called. I will not buy my next car from any McGrath dealer. Maybe their new slogan should be “When you do the math, avoid McGrath.” More