
McGrath Evanston Subaru
Skokie, IL
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Very happy with this dealership! Nelson helped us find a reliable used car for our two sons, and did not try to upsell us or go over our price range. Used car prices are crazy right Nelson helped us find a reliable used car for our two sons, and did not try to upsell us or go over our price range. Used car prices are crazy right now, but it is the market not the dealership. Took a chance on a 2012 VW from their lot. Brought it to our regular mechanic (we live over an hour away) and it checked out in excellent condition — exactly what this dealership promised us! So grateful to find we actually got what we paid for ☺️ Thanks! More
Great experience. Everyone was every accommodating. No stress. Lou and German. Took ver good care of me and my wife. I would definitely buy from this dealership again. Everyone was every accommodating. No stress. Lou and German. Took ver good care of me and my wife. I would definitely buy from this dealership again. More
Amazing place with an amazing staff. I just purchased my second vehicle from them. I will be sure to make them my go to for any automotive needs. I just purchased my second vehicle from them. I will be sure to make them my go to for any automotive needs. More
THE WORST! When McGrath took over this dealership, everything went downhill. I have been scheduled twice to have a part replaced. I confirmed the day before When McGrath took over this dealership, everything went downhill. I have been scheduled twice to have a part replaced. I confirmed the day before that they had the part - only to make special arrangements to have the same response when I arrived: "We have to order this part," even though the day before it was confirmed, "they have it in stock, and it's being held." More
Horrible post sale customer service experience. I got brand new Subaru 2024 crosstrek sport here November 2023. It has 1900 miles, and the bottom is all eroded. I got in today, talked/argued I got brand new Subaru 2024 crosstrek sport here November 2023. It has 1900 miles, and the bottom is all eroded. I got in today, talked/argued with 5 people, got pushed back and forth between service and sales. 2 guys in the process commented “yeah it is REALLY rusted”. But upper management says they cannot do anything about it and try to convince me that it is normal. This is so frustrating. I was treated rudely and got yelled at, they are not on the custom’s side. It’s a 4 months old car, parks in my indoor garage and erodes like this. They try to convince me it’s normal. I’m going to call Subaru to get the issue resolved. I will not buy a car here again nor recommend this place to anyone. More