McGrath Evanston Subaru

Quick and thorough with the actual service. Friendly service by all techs who work there. Friendly service by all techs who work there. More

I had an excellent service adviser, Willie, who was very knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. knowledgeable and went into detail to explain why my vehicle felt like the engine was hesitating. More

Professional, friendly, competent… Express Service available as described. We remain very happy with our choice of vehicle, and the dealership and its service. available as described. We remain very happy with our choice of vehicle, and the dealership and its service. More

This dealership is accommodating, friendly, knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places cl knowledgeable, has a clean and comfortable waiting area, provides fast service, and has good communications. I choose this dealership over places closer to me. More

My name is Luis Diaz buy a Subaru outback limited edition xt, Ron Davis was the sale person he was fantastic and Aimee Russell the best #1. I really appreciate your help here is your five Star well done. xt, Ron Davis was the sale person he was fantastic and Aimee Russell the best #1. I really appreciate your help here is your five Star well done. More

Competent trustworthy customer service is good would come back again when car shopping easy to deal with back again when car shopping easy to deal with More

Ridiculous with how business is ran now under the new manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work manager, seems like he just doesn’t not care about any customers. After speaking with multiple other customers seems like they don’t check there work, this is after they started hiring new techs. Guess they’d rather hire chumps for less now days. You get what you pay for seems like. After speaking with another customer a few weeks ago I was told they did not fill oil in their vehicle after a simple oil change was requested and destroyed their engine. Same thing with mine completely forgot to tighten my drain plug. Absurd. More

This was the first time taking my 2017 Outback to McGrath - I bought it from another Chicagoland dealer and was never happy with the service experience at that dealership; I’ve bought cars from McGrath in th - I bought it from another Chicagoland dealer and was never happy with the service experience at that dealership; I’ve bought cars from McGrath in the past so I decide to use them this time. I’ll be returning. Had a great service experience and the Express Advisor Nicole Rivera was terrific. I recommend them highly. More

Evanston Subaru has restored my faith in dealership service. I easily made an appointment, and when I arrived I was met with the organization of a service team, they were genuinely friendly and obvious service. I easily made an appointment, and when I arrived I was met with the organization of a service team, they were genuinely friendly and obviously able to cooperate with one another. The general area was very clean, which I am surprised that I noticed, but that too made me comfortable. I was quickly introduced to an excellent service manager, Rick Goodson. Rick was so personable, knowledgeable and ready to explain what the general service would entail and later communicated what was needed and why, and what could wait to be serviced and what could not wait and why. All of my concerns about the vehicle were addressed by Rick and also clearly in the print out, thank you. I want to thank Ken Cobb, the technician who found and fixed some interesting short cuts that had been previously been taken else where, as I said, faith restored. Now I am confident that I have found a really great Subaru Service Team at the Evanston Subaru Dealership in Skokie, IL and can put another 90K miles on my 2016 Forester that drives like it’s new. No one has to guess where I’ll be sending my friends and family for cars or service. Thank you all, K Parker Chgo, IL More