
McGrath Evanston Subaru
Skokie, IL
Filter Reviews by Keyword
By Type
Showing 239 reviews
Omar Aziz is a wonderful sales person!! He is knowledgeable, helpful and kind. He made this car buying experience so positive and I would seek him out again!!! I feel we have a new friend after t knowledgeable, helpful and kind. He made this car buying experience so positive and I would seek him out again!!! I feel we have a new friend after this experience, and the Evanston dealership is top notch! More
This was my first visit with my new Forester....just an oil change...Dorsey was welcoming & very efficient.....I was on the road again in less than an hour....I would happily have waited longer....the aqua oil change...Dorsey was welcoming & very efficient.....I was on the road again in less than an hour....I would happily have waited longer....the aquarium is mesmerizing. As long as I'm reviewing, I'd also like to relay some kind words about my sales rep Rodd Stein.It was an absolute pleasure doing business with him....Rodd is professional,kind, patient & willing to share his encyclopedic knowledge of Subarus. Great dealership....great people!! Thanks Kathy Dunn More
People at Evanston Subaru are helpful and they got me a really good deal on my 2013 WRX. We also bought our 2010 Tribeca on the this dealership and gave us good services and deals, that's the reason we ca really good deal on my 2013 WRX. We also bought our 2010 Tribeca on the this dealership and gave us good services and deals, that's the reason we came back here and bought another Subaru. Looking forward to do business again in the future. Thanks! More
Ever since I've puchased my Forester at Evanston Subaru,I've always had a very pleasant experience dealing with them. Their service department is great. The people are friendly, helpful and straig Subaru,I've always had a very pleasant experience dealing with them. Their service department is great. The people are friendly, helpful and straight forward. I've never felt like they were hussling an un-needed service or part. It's also nice to be recognized when you bring you car in for service. They've gone out of their way to find me a "loaner" and,one time, a rental when the routine service was more than 4 hours. The service waiting area is pretty big and clean (even the women's washroom). There are plenty of magazine's to thumb through & free coffee or hot chololate, if needed. They've brought in some toys for poeple with small kids who wait while their cars are being serviced. My daughter loves Sunny the office Bulldog. Nice touch. My only complaint is I miss their old neighborhood. It's not very pedestrian where they are. So, "YES"! I would definately recommend Evanston Subaru's and their service department. More
Benny was super helpful in working with us to find a used car w/ low mileage. Was able to trade in my old car and purchase a used car earlier today with Benny's help. He was very friendly and knowledgeable a car w/ low mileage. Was able to trade in my old car and purchase a used car earlier today with Benny's help. He was very friendly and knowledgeable about Subaru as a brand and each model individually. Will definitely recommend Benny! More
We purchased our new 2013 Subaru Outback here last week and had a fantastic experience with Omar Aziz, the sales person. I usually find these dealership experiences to be stressful, but not this time! Oma and had a fantastic experience with Omar Aziz, the sales person. I usually find these dealership experiences to be stressful, but not this time! Omar was patient and very well informed. He has a very friendly personality and is straightforward which we appreciated. We feel as if we got a fair deal and had a very enjoyable experience making our purchase! I would definitely recommend seeing Omar if you are looking for a new Subaru. More
Very happy with my experiences so far. This is a new dealership for me, as I have been a loyal customer of Bredeman Ford for the past decade. The only reason I left that dealership was that I wanted a c dealership for me, as I have been a loyal customer of Bredeman Ford for the past decade. The only reason I left that dealership was that I wanted a car, similar in size to the car I was giving up, but with better gas mileage. Had I waited a bit longer to purchase, I may have been happy with the newly designed Ford Escape. The customer waiting area is especially nice with the two available seating areas and coffee bar. Thank you!! More
Have purchased 4 cars from Evan and have recommended many friends who all have had a great experience. Evan and staff always make the purchase process easy and a pleasure. friends who all have had a great experience. Evan and staff always make the purchase process easy and a pleasure. More
Car was sserviced in a reasonable amount of time. Fixed properly. Answered questions to my satisfaction. Steady customer formally years Always performed qualify maintenance and repairs properly. Answered questions to my satisfaction. Steady customer formally years Always performed qualify maintenance and repairs More
I emailed the owner, Rob Podor, to express my dissapointment about their access to night drop off for service work. They do have a drop box, however, when I arrived at about 10pm the gates where dissapointment about their access to night drop off for service work. They do have a drop box, however, when I arrived at about 10pm the gates where locked. I could not get on to the lot, I had to drive up and over a median in order to get on to the lot. Additionally, all exterior lights were off, I had to fill out the envelop by the light of my cell phone. Rater than apologize, for the inconvenience, Mr. Pador chose instead to blame me and insult me. This is a snippet from his response... "To judge my operation because you became confused with an after hours drop off, is unfair". There is nothing confusing about locked gates and a darkened building. We recieved similar treatment from Ray Eichenlaub, the service manager, while having service work done when they where actually located in Evanston. In numerous phone conversations with Mr. Eichenlaub, while trying to resolve a recurring problem we were having with our Forester (ABS Light), he was repeatedly rude and condescending and even tried to blame us for the problem when they couldn't figure it out. The lack of professionalism, and the condescending and arrogant attitude we experienced from this company is shocking. More