McGrath Evanston Subaru

We purchased our new 2013 Subaru Outback here last week and had a fantastic experience with Omar Aziz, the sales person. I usually find these dealership experiences to be stressful, but not this time! Oma and had a fantastic experience with Omar Aziz, the sales person. I usually find these dealership experiences to be stressful, but not this time! Omar was patient and very well informed. He has a very friendly personality and is straightforward which we appreciated. We feel as if we got a fair deal and had a very enjoyable experience making our purchase! I would definitely recommend seeing Omar if you are looking for a new Subaru. More

Very happy with my experiences so far. This is a new dealership for me, as I have been a loyal customer of Bredeman Ford for the past decade. The only reason I left that dealership was that I wanted a c dealership for me, as I have been a loyal customer of Bredeman Ford for the past decade. The only reason I left that dealership was that I wanted a car, similar in size to the car I was giving up, but with better gas mileage. Had I waited a bit longer to purchase, I may have been happy with the newly designed Ford Escape. The customer waiting area is especially nice with the two available seating areas and coffee bar. Thank you!! More

Have purchased 4 cars from Evan and have recommended many friends who all have had a great experience. Evan and staff always make the purchase process easy and a pleasure. friends who all have had a great experience. Evan and staff always make the purchase process easy and a pleasure. More

Car was sserviced in a reasonable amount of time. Fixed properly. Answered questions to my satisfaction. Steady customer formally years Always performed qualify maintenance and repairs properly. Answered questions to my satisfaction. Steady customer formally years Always performed qualify maintenance and repairs More

I emailed the owner, Rob Podor, to express my dissapointment about their access to night drop off for service work. They do have a drop box, however, when I arrived at about 10pm the gates where dissapointment about their access to night drop off for service work. They do have a drop box, however, when I arrived at about 10pm the gates where locked. I could not get on to the lot, I had to drive up and over a median in order to get on to the lot. Additionally, all exterior lights were off, I had to fill out the envelop by the light of my cell phone. Rater than apologize, for the inconvenience, Mr. Pador chose instead to blame me and insult me. This is a snippet from his response... "To judge my operation because you became confused with an after hours drop off, is unfair". There is nothing confusing about locked gates and a darkened building. We recieved similar treatment from Ray Eichenlaub, the service manager, while having service work done when they where actually located in Evanston. In numerous phone conversations with Mr. Eichenlaub, while trying to resolve a recurring problem we were having with our Forester (ABS Light), he was repeatedly rude and condescending and even tried to blame us for the problem when they couldn't figure it out. The lack of professionalism, and the condescending and arrogant attitude we experienced from this company is shocking. More

I'm extremely surprised at all of these negative reviews everyone has given Evanston Subaru. My experience there was nothing but positive! I emailed Mike (manager) about a car my mom was interested in and g everyone has given Evanston Subaru. My experience there was nothing but positive! I emailed Mike (manager) about a car my mom was interested in and got a great deal on it. We still went to other dealerships to see what they could offer and no one could touch Evanston's price. It unfortunately was sold before we had a chance to look at it though (2012 Impreza which are selling like crazy!). But, Mike was able to find another car and have it at the dealership on Monday (we were there on Saturday). My mom even liked the new car better. Omar himself (the salesman)went to pick it up and drive it back to the dealership, on Sunday! Once the car arrived, the rest of the process went smoothly and she is now enjoying her new car. Evanston Subaru is the only dealership around the area that I would recommend if you are looking for a new or used Subaru. Make sure you speak to Mike and Omar and I guarantee that your car buying experience will be amazing. More

I had over 10 emails with their internet sales manager about a vehicle we were interested in (the same day we came in). We made the drive up there, having worked everything out, and were in the car for a about a vehicle we were interested in (the same day we came in). We made the drive up there, having worked everything out, and were in the car for a test drive when he told us the car had just been sold to someone else. We had been called on our way to make sure we were coming to get this car too. Ridiculous. More

if I was the owner of this dealership, Evan Poddar will be out. He is the rudest, most condescending, arrogant SOO (Son of the owner) I have seen. He should be glad that he is the owners kid. Okay may be i be out. He is the rudest, most condescending, arrogant SOO (Son of the owner) I have seen. He should be glad that he is the owners kid. Okay may be its just the owners kid but not really Benny the other older guy was truly condescending as well. what is going on? Don't get all rude and angry with me because you don't know how to interact with humans. THe price is at least 1000$ more than the autobarn at countryside. Talk to them before coming to this dealership. They are xxx that are not worth your business and money. More

I absolutely hated the feeling coming out of this dealership. We have been there 2 times now and both times the customer service is just absolutely terrible. Whatever happened to 'customer is king'? dealership. We have been there 2 times now and both times the customer service is just absolutely terrible. Whatever happened to 'customer is king'? I felt terrible after talking with the people there. Papa poddar was nice initially and when we did not want to discuss the finance options turned hostile. Poddar Jr is a hyper, agressive, abrasive individual. Even if it means I don't have a new car, I will never ever go to this dealership again. Avoid if you can. More

I don't usually write reviews, but I was shocked to see the negative reviews of this dealership. I got a great deal on a barely used 2010 Forester in November 2010. Everyone I talked to in the process of b the negative reviews of this dealership. I got a great deal on a barely used 2010 Forester in November 2010. Everyone I talked to in the process of buying my car was friendly and professional. We negotiated a little, but I had done my research and they really were offering a very fair deal up front. None of the usual car salesman lines. The only negative experience in buying my car was on my trade-in. I had been side-swiped by a drunk driver a few years before and had to have a lot of body work done. The car looked great, but the car fax tanked the value. You know how you always hear to check the car fax before you buy a used car? It works the other way, too. I felt like they were being honest and fair, but you always wonder. Well, my husband found my car for sale a month or so after we traded it in. Based on what it was listed for at this other dealership, Evanston Subaru couldn't have made much, if any, money on it. I know I got a fair deal. Since then, I've brought my Subaru in to the service department for regular maintenance. Everyone, from the person who checked me in and explained what was done, the guy who drove me to the CTA (I usually drop it off before work, and pick it up after and someone there will take you to the train and then pick you up), right down to the cashiers has been very friendly and helpful. More