McGrath Evanston Subaru
Skokie, IL
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My service advisor, Matt G, was incredibly amazing and attentive to my questions and requests. I typically do not enjoy my experience with most service departments due to lack of respect of an individuals attentive to my questions and requests. I typically do not enjoy my experience with most service departments due to lack of respect of an individuals desires and needs in that moment. The McGrath team, but especially Matt, did not disappoint and gave quite the opposite experience making me feel like they care by means of listening. Matt was also able to go above and beyond given my situation, which in and of itself makes a tedious process much smoother and without hiccups. Matt also made sure things that were not on my radar were also addressed. Thank you more than words for all the assistance, Matt! More
Had a great and memorable experience with McGrath Evanston Subaru upon purchasing my 2017 Outback recently. Our guy Zaya right at the door was welcoming, and that made me and my family feel that we a Evanston Subaru upon purchasing my 2017 Outback recently. Our guy Zaya right at the door was welcoming, and that made me and my family feel that we are in the right place. Walked us through the entire process patiently and I know he went above and beyond until end of the day. Also shoutout to Lou who also took care of us. Friendly and empathic staff all over, even outside the parking lots after their office hours. Very well pleased with my Outback and its condition of course after the inspection and service. More
Very happy with this dealership! Nelson helped us find a reliable used car for our two sons, and did not try to upsell us or go over our price range. Used car prices are crazy right Nelson helped us find a reliable used car for our two sons, and did not try to upsell us or go over our price range. Used car prices are crazy right now, but it is the market not the dealership. Took a chance on a 2012 VW from their lot. Brought it to our regular mechanic (we live over an hour away) and it checked out in excellent condition — exactly what this dealership promised us! So grateful to find we actually got what we paid for ☺️ Thanks! More
Great experience. Everyone was every accommodating. No stress. Lou and German. Took ver good care of me and my wife. I would definitely buy from this dealership again. Everyone was every accommodating. No stress. Lou and German. Took ver good care of me and my wife. I would definitely buy from this dealership again. More