McGrath Evanston Subaru
Skokie, IL
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Every time that I how been in for service, all the staff and technicians are extremely courteous and attentive. I have dealt with Scott the majority of the time, and he is extremely helpful and on top of ev and technicians are extremely courteous and attentive. I have dealt with Scott the majority of the time, and he is extremely helpful and on top of everything. Great people to del with Ray has been extremely helpful resolving some on-going issues with my vehicle...making my experience with Subaru extremely responsive to customers and maintaining my car. More
Dorsey Colby I very remarkable. She promises what she preaches, I asked for a loaner and she preceded to loan me a 2014 forester sweet ride love it thank you again preaches, I asked for a loaner and she preceded to loan me a 2014 forester sweet ride love it thank you again More
I found that this service center went above and beyond with wonderful friendliness. I had a dented front bumper, and someone tapped out the dent for me when I came in for an oil change! I didn't even as with wonderful friendliness. I had a dented front bumper, and someone tapped out the dent for me when I came in for an oil change! I didn't even ask! Tires and fluids checked, oil changed, dent removed..... all for $27!!! Can't beat it! I'll go back! More
Dorsey has been super-efficient and helpful every time I've needed something done on my Subaru. Most recently she set me up to get the rear view mirror reattached to my windshield. I'd had trouble getting I've needed something done on my Subaru. Most recently she set me up to get the rear view mirror reattached to my windshield. I'd had trouble getting it done elsewhere last summer. When I called Dorsey last week, she knew what was needed, connected me with Parts, and then set me up with an appointment right away. Two days later I took the car in and it was all taken care of. I should have called Dorsey a few months ago! More
Dorsey Colby went out of her way to make the service my car needed happen. I feel the whole situation was perfect. She worked with the warranty plan and with the extended plan I had purchased came out happ car needed happen. I feel the whole situation was perfect. She worked with the warranty plan and with the extended plan I had purchased came out happy after what could have been a big bill. More
I had just purchased a used Outback from this dealership only to discover that one of the headlamps wasn't working later that evening. I made a service appointment, and they replaced the lamp for no charge only to discover that one of the headlamps wasn't working later that evening. I made a service appointment, and they replaced the lamp for no charge (as I would have expected). However, they also addressed a safety recall with the puddle lights that I wasn't aware of. Dorsey simply told me that they had already fixed it when she came to the waiting room to let me know the car was ready. The whole experience took less than 45 minutes. Nice work! More
I always enjoy my trip to Evanston Subaru. They are efficient and friendly. Anyone who spoils my dog is tops in my book. I tell everyone I know to buy their next car here. Thanks for taking such good c efficient and friendly. Anyone who spoils my dog is tops in my book. I tell everyone I know to buy their next car here. Thanks for taking such good care of us today, Dorsey! More
Overall my experience at Evanston Subaru was pleasant and hassle free. Omar understood what I wanted. There were other BRZs on the lot, but Omar didn't push me to buy something I didn't want. It took a month hassle free. Omar understood what I wanted. There were other BRZs on the lot, but Omar didn't push me to buy something I didn't want. It took a month for my Limited BRZ to be delivered. It was worth the wait for the Galaxy Blue. It seems like Subaru of America or Japan has discontinued Galaxy Blue for 2014. Personally I like the name because it goes along with Subaru being named after the constellation of Pleiades. I think the new name is Plasma Blue or something like that. More
Love Dorsey She makes me feel like i'm back at the Audi dealership without the attitude She remembers me from visit to visit. I just find the constant barrage of survey requests annoying especially Audi dealership without the attitude She remembers me from visit to visit. I just find the constant barrage of survey requests annoying especially since i had to fill this out as i forgot my log in name and password Its just a survey!!!!!! and what is the value of a Microsoft scan tag if the site and questionnaire are not adaptable to a mobile device More
Dorsey Colby has been my service writer for a few years now. She is always helpful, informing me about recommended and necessary service. She presents advice in an understandable way and is conscious of now. She is always helpful, informing me about recommended and necessary service. She presents advice in an understandable way and is conscious of my budget. Dorsey fields my questions about service items and gives me confidence that my Subaru will be reliable for a long time. She is always cheerful. More