McGrath Evanston Subaru

As a 35-year-old purchasing my first car from a dealership, I was filled with apprehension. The thought of spending hours with a stereotypical car salesman—polished, cologne-drenched, and pushy—was dealership, I was filled with apprehension. The thought of spending hours with a stereotypical car salesman—polished, cologne-drenched, and pushy—was downright intimidating. I was nervous about feeling pressured into something I didn’t want. Then I met Ken Zeller at McGrath Subaru, and everything changed. Ken was a breath of fresh air. Patient, kind, and genuinely approachable, he guided me through the entire car-buying process with clarity and care. His knowledge and calm demeanor instantly put me at ease. Not once did he make me feel pressured or uninformed. Instead, he took the time to explain everything thoroughly—even leasing, which I had always found a bit overwhelming. He broke it down with the warmth and wisdom of a trusted mentor, and I left feeling empowered in my decision. Ken's approach was refreshingly focused on my needs. “Don’t worry about the price right now,” he said. “Just drive the cars and figure out what you actually want.” That advice stuck with me. After test-driving a few options, I left with the perfect car for me—no stress, no regrets. Ken went above and beyond to make the experience comfortable and even enjoyable. From sharing warm muffins to chatting about music and the dogs he was dog-sitting, his friendly demeanor turned what could have been a stressful process into a delight. As a lesbian couple, my partner and I deeply appreciated how respectful and welcoming Ken was—he didn’t just make us feel comfortable; he shared a laugh at my joke about getting a "lesbian discount," cause you know, it's a Subaru dealership. Ken Zeller made my first dealership experience exceptional. I’m thrilled with my new car, and I’ll happily recommend him to anyone looking for a seamless, stress-free car-buying journey. Thank you, Ken—you’ve earned a customer for life! More

Ken was very professional, helpful, and most of all entertaining. He made my car-buying experience fun and I had excellent care. His job is to sell cars, but his first priority is to help his clients entertaining. He made my car-buying experience fun and I had excellent care. His job is to sell cars, but his first priority is to help his clients. He made a meaningful connection and made me feel cared for. More

Went in to purchase a CPO outback and found a retired service loaner in excellent condition, trim, color, interior etc all what I was looking for. I got paired up with Benny who was a great salesman part service loaner in excellent condition, trim, color, interior etc all what I was looking for. I got paired up with Benny who was a great salesman partner to work with. He along with Brent the sales manager worked on getting me into the vehicle that I know our family will enjoy for many years to come. Every person on the McGrath team I worked with was great! I definitely would recommend them to others. More

I’ve been leasing my crosstreck for over 3 years and I have had excellent service each and every time I bought the crosstreck in. have had excellent service each and every time I bought the crosstreck in. More

Amazing service, especially Cody. They often come in under the time and under the price quoted. They often come in under the time and under the price quoted. More

Great team and service over at McGrath! Every time I need service, they greet me by my name and always do phenomenal work. Every time I need service, they greet me by my name and always do phenomenal work. More