McGrath Evanston Subaru
Skokie, IL
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Service on brake recall Had to come back to make an appointment which was inconvenient since I never had to make one before. Service guys are always friendly and I was glad Had to come back to make an appointment which was inconvenient since I never had to make one before. Service guys are always friendly and I was glad that they had bagels this time and coffee machine was working. More
Quarterly Service I appreciate the convenience that they are open on Saturday. Appreciate snacks and coffee. They completed work as promised, no long delay, friendly st I appreciate the convenience that they are open on Saturday. Appreciate snacks and coffee. They completed work as promised, no long delay, friendly staff, plus they accommodate dogs! More
Extremely pleasant experience Derek and John make the entire process very easy. This is our third purchase from Evanston Subaru. We have referred many people to them, who have also Derek and John make the entire process very easy. This is our third purchase from Evanston Subaru. We have referred many people to them, who have also purchased cars and have said it was a very positive experience. More
Deal not kept Bought a used Wrangler Jeep. I asked salesmen if he had or could get the ownners manual. He said yes as they took the Jeep in trade...and would get ma Bought a used Wrangler Jeep. I asked salesmen if he had or could get the ownners manual. He said yes as they took the Jeep in trade...and would get manual from original owner. Three weeks and lots of texts from me and no manual. Then I was texted manual was obtained and put in mail. I never received the manual so beware get it in writing. These guys do not do what they say. More
Outstanding sale service The entire experience at Evanston Subaru was terrific. The best car buying experience I have ever had. Thank you Samantha Bloomingberg ! Thank you He The entire experience at Evanston Subaru was terrific. The best car buying experience I have ever had. Thank you Samantha Bloomingberg ! Thank you Herbie Gaines ! I'd like to express my sincere appreciation for the outstanding sale service you have given me throughout all of my car purchase. It is without hesitation of any type that I will recommend others to the Evanston Subaru dealership ! More
Great service, easy sales process I’ve purchased two Subarus over ten years here and they are easy to work with. I’ve never had a problem with the service department and I trust them I’ve purchased two Subarus over ten years here and they are easy to work with. I’ve never had a problem with the service department and I trust them with any repair. More
The Best Dealership I had been to.. I have been to dealerships in the past that made me feel like I was in the worst part of town within four walls. Evanston Subaru is the best dealersh I have been to dealerships in the past that made me feel like I was in the worst part of town within four walls. Evanston Subaru is the best dealership selling the finest cars, which I will most definitely be returning to in the future. They are professional, friendly, courteous and have exceptional customer service with a beautiful facility. The salesmen are not pushy or aggressive. They are easy going and can be fun if you have a good sense of humor. Awesome five stars!!! More
Worst buying experience ever We tried to buy a car from this dealer after having reached an agreement with a sales person, but when we went to pick up the car, the owner and manag We tried to buy a car from this dealer after having reached an agreement with a sales person, but when we went to pick up the car, the owner and management would not honor the agreement that their sales person had made. Owner/manager were rude and obnoxious. More
Service advisors were extremely unhelpful and argumentative. The Service Advisors tried to sell me repairs that were not needed. Very untrustworthy. The service advisors looked as if they had just come in off o The Service Advisors tried to sell me repairs that were not needed. Very untrustworthy. The service advisors looked as if they had just come in off of the street. Very unprofessional. More
Have bought 3 Subarus from them - all pain less We are on our 3rd Subaru from Evanston, bought a 2001 Outback, 2013 Outback and a 2016 WRX and ever experience we had was a good one. Sales people whe We are on our 3rd Subaru from Evanston, bought a 2001 Outback, 2013 Outback and a 2016 WRX and ever experience we had was a good one. Sales people where nice and not pushy. They did try and up sell some extras but once we made it clear we where not interested they did not push and moved the process forward. Service experience has also been good for us. In all truth this has been the best car dealership I have ever bought from. More