McGrath Evanston Subaru

The deal was quick and relatively painless. Got a decent value in my trade-in with the minimum of haggling. Got a decent value in my trade-in with the minimum of haggling. More

Lawrence was the person who met me when I first brought the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my o the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my own car. So often one has to deal with several people over so much time and I appreciated the continuity and also the way Lawrence did his work. . He was attentive to the issues I presented and engaged with me as one person to another. In the time of Covid, this is an especially positive experience to an older customer like me More

I only service my outback at McGrath Subaru Evanston! They do all that needs to be done and do it right. They do all that needs to be done and do it right. More

McGrath did not honor the service agreement I had with Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after spea Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after speaking with the manager to see if they could fix that. He never called. I will not buy my next car from any McGrath dealer. Maybe their new slogan should be “When you do the math, avoid McGrath.” More

This is the best service I have had with any dealership. Rick and Cesar were awesome! Rick and Cesar were awesome! More

I was very disappointed about the how much they charge me for my service 1350.18 for brakes service. for my service 1350.18 for brakes service. More

Thank you for the great service. I recommend the service department at McGrath Evanston Subaru. I recommend the service department at McGrath Evanston Subaru. More

I highly recommend there service department, they were not pushy and very fair . Im glad reparable car dealer took them over,.. not pushy and very fair . Im glad reparable car dealer took them over,.. More

Kept me informed during the process and assisted with future service. Thanks See ya in a few weeks. future service. Thanks See ya in a few weeks. More

Worked with Lou Perrusel at Evanston Subaru recently and was very impressed by his knowledge, kindness and patience in my process of car shopping which I find very stressful. I have leased 3 cars through S was very impressed by his knowledge, kindness and patience in my process of car shopping which I find very stressful. I have leased 3 cars through Subaru and worked with Lou on the last two. On the latest car I debated buying over leasing and Lou clearly layed out all options and costs involved in both. I never felt pressured or harassed over the 3+months I considered my options and made my decision. I decided on a Subaru Crosstrek Premium and am very happy with my vehicle and the help I received from Lou More