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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
839 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 839 reviews

June 12, 2010

My experience with my salesman Steven Salidas was very pleasurable. He was very helpful with any questions I had. It was the easiest, least stressful transaction for a car that I have ever experienced. I More

by steve1501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven M. Salidas, Steven Salidas
June 12, 2010

Eric Finlon was very prompt in returning calls & emails and he gave us the best price in the Western suburbs from approx 6 dealerships. The dealership itself was extremely clean, the service area was spot More

by PaulWarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Finlon
June 05, 2010

Over the years we have purchased a total of 10 vehicles (9 Toyotas, 1 Scion) from Elmhurst Toyota. Our last two purchases have been through Rob Smithburg. Rob is not a "pushy" salesman and will answer all More

by ncosmas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg, Rob Smithburg
June 03, 2010

Phil provided wonderful service for us. We found the car on the internet site and he was able to get us a very good deal on it. We flew in to get the car and it was ready and waiting. The paperwork went s More

by nancy4420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Elwood
June 02, 2010

This note goes out to Casey Lewis and the rest of the Elmhurst Toyota Service Team. We'd like to begin by thanking you for scheduling our vehicle in for repairs with such short notice before a busy ho More

by RLanceGraf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Lewis, Dan Briggs, Dan Briggs
Jun 11, 2010 -

McGrath Elmhurst Toyota responded

Thanks Lance, we really appreciate your patronage and will continue to EARN your trust. Sincerely, Daniel Briggs Parts and Service Director Elmhurst Toyota Scion

June 01, 2010

I had an excellent experience @ Elmhurst Toyota because of LEON SAYENKO, the Service man who made my service experience above average. His great attitude and courteous manner was exceptional. When I go b More

by colbyssac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEON SAYENKO
Jun 11, 2010 -

McGrath Elmhurst Toyota responded

Thank you Mr. Colby, Leon has been a rock solid addition to our service family since 2005 and he is our only Russian speaking Service Advisor. Sincerely, Daniel Briggs Parts and Service Director Elmhurst Toyota Scion

May 26, 2010

I came here after an awful experience at Lombard Toyota; I was treated wonderfully. They were respectful, straight-up and honest with me-- not to mention Rob Smithburg gave me a better price on my 2010 Cor More

by cubswinfllclssic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg, Rob Smithburg
May 26, 2010

Leon not only quickly diagnosed the problem, but was able to fix it just as fast. When I called back and wanted additional service, he was happy to accomadate me. Plus, he arranged a ride home for my son i More

by MJElmhurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon
Jun 11, 2010 -

McGrath Elmhurst Toyota responded

Thank you MJElmhurst, We love Leon too. :) Sincerely, Daniel Briggs Parts and Service Director Elmhurst Toyota Scion

May 23, 2010

The sales staff at Elmhurst Toyota are exceptional in sales and service. I purchased a toyota corolla 10 years ago at this same location and just traded it for a 2010(same model). Since I have always b More

by mward56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg and Vladimir, Rob Smithburg, Vladimir Rikhman
May 23, 2010

When I purchase a car I expect a good deal. However after I leave a showroom the most important people are the service reps and their team of skilled mechanics. At ELMHURST TOYOTA I have found the team to im More

by catherine60007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, service department, Dan Briggs, Brian Corrigan
Jun 11, 2010 -

McGrath Elmhurst Toyota responded

Thank you Catherine, We try hard to continually improve our processes, keeping our customer as a number one priority. Sincerely, Daniel Briggs (Toyota Guy) Parts and Service Director Elmhurst Toyota Scion

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