
McGrath Elmhurst Toyota
Elmhurst, IL
Filter Reviews by Keyword
By Type
Showing 837 reviews
Over the years we have purchased a total of 10 vehicles (9 Toyotas, 1 Scion) from Elmhurst Toyota. Our last two purchases have been through Rob Smithburg. Rob is not a "pushy" salesman and will answer all (9 Toyotas, 1 Scion) from Elmhurst Toyota. Our last two purchases have been through Rob Smithburg. Rob is not a "pushy" salesman and will answer all your questions and take the time to explain all the features of your chosen vehicle. In both cases the vehicles we were looking for had to be ordered or searched for (we were looking for a specific color/options). Rob called us several times to inform us on the progress and to let us know when they would be arriving at the dealership. If you are in the preliminary stages of making a purchase Rob has been great at getting us brochures with no pressure to make a decision "on the spot". It is always a pleasure to work with a salesman who really has your best interests at heart and is willing to listen to your needs. Great folks to work with! More
Phil provided wonderful service for us. We found the car on the internet site and he was able to get us a very good deal on it. We flew in to get the car and it was ready and waiting. The paperwork went s on the internet site and he was able to get us a very good deal on it. We flew in to get the car and it was ready and waiting. The paperwork went smoothly and we had the car quickly. We would definitely use Elmhurst Toyota again. More
This note goes out to Casey Lewis and the rest of the Elmhurst Toyota Service Team. We'd like to begin by thanking you for scheduling our vehicle in for repairs with such short notice before a busy ho Elmhurst Toyota Service Team. We'd like to begin by thanking you for scheduling our vehicle in for repairs with such short notice before a busy holiday weekend. Not only did Elmhurst Toyota accomplish this, but in the process of troubleshoooting the issue, the team diagnosed and then resolved problem correctly; saving us hundreds of $$. My wife and I then confidently went on our vacation - a 14 hour road trip throughout northern Michigan - without being detained or delayed from our original schedule. I'm not suprised at the level service received from Elmhurst Toyota, and have come to expect this as we have been doing business now for at least 10 years. Thank you again Dan Briggs, and your service support team. R. Lance Graf 911 N. Euclid Ave. Oak Park, IL 60302 More
I had an excellent experience @ Elmhurst Toyota because of LEON SAYENKO, the Service man who made my service experience above average. His great attitude and courteous manner was exceptional. When I go b of LEON SAYENKO, the Service man who made my service experience above average. His great attitude and courteous manner was exceptional. When I go back to Elmhurst Toyota, I will ask for Leon Sayenko. This gentleman is the best. Peeple like Leon are rare to find. I couldn't give anyone a higher recommendation. Thanks for the opportunity of the pleasant experience @ Elmhurst Toyota because of Leon Sayenko. Selwyn A. Colby 847 Ellynwood Drive Glen Ellyn, Illinois 60137 PH: 630 469 1846 More
I came here after an awful experience at Lombard Toyota; I was treated wonderfully. They were respectful, straight-up and honest with me-- not to mention Rob Smithburg gave me a better price on my 2010 Cor I was treated wonderfully. They were respectful, straight-up and honest with me-- not to mention Rob Smithburg gave me a better price on my 2010 Corolla S than any other dealer was willing to give me, by over $1000. Their entire staff is extremely professional and they don't employ any of the greasy tactics that you hear about other dealerships (e.g. Lombard Toyota). Everything was laid out for me in black and white-- no gimmicks, no trickery, and no bait-and-switch garbage. After Toyota Financial originally denied me eligibility for their Recent College Graduate rebate, Elmhurst Toyota actually negotiated on my behalf with Toyota Financial to award me the rebate. I showed up to the dealership ready to pick up my car and ended up paying a thousand dollars less than I had planned on paying. Unbelievable. I was blown away-- Elmhurst Toyota was getting my money either way, and they still took it upon themselves to negotiate with Toyota Financial on my behalf. On the day that I notified Rob that I was ready to purchase the car, Elmhurst Toyota picked the car up from a different local dealer and had it ready for me to pick up that afternoon (cleaned, inside and out, with a full tank of gas). The gentleman in the finance department didn't try to sell me any extra garbage, making the whole process transparent and explaining every detail to me. I also had a remote start installed a few days after I purchased the car. The service department called me to arrange a drop-off time at my convenience; when I dropped off the car in the morning, I was given a loaner car for the duration of the installation. I am a very skeptical man with a great appreciation for businesses that are run well. Elmhurst Toyota impressed me with their professional treatment of me, the consumer, and their dedication to quality that is rare for any business, let alone a car dealership. More
Leon not only quickly diagnosed the problem, but was able to fix it just as fast. When I called back and wanted additional service, he was happy to accomadate me. Plus, he arranged a ride home for my son i to fix it just as fast. When I called back and wanted additional service, he was happy to accomadate me. Plus, he arranged a ride home for my son instead of making him as he knew their were many repairs ahead of my car. I did not have an appointment, yet he made it all work. Leon deserves a raise! More
The sales staff at Elmhurst Toyota are exceptional in sales and service. I purchased a toyota corolla 10 years ago at this same location and just traded it for a 2010(same model). Since I have always b sales and service. I purchased a toyota corolla 10 years ago at this same location and just traded it for a 2010(same model). Since I have always been happy with the 2001 model, I am confident that the 2010 corolla will give me many years of enjoyment. Also, Rob Smithburg and other Elmhurst personnel are friendly and met all of my needs at the time of the sale. More
When I purchase a car I expect a good deal. However after I leave a showroom the most important people are the service reps and their team of skilled mechanics. At ELMHURST TOYOTA I have found the team to im I leave a showroom the most important people are the service reps and their team of skilled mechanics. At ELMHURST TOYOTA I have found the team to immediately great me at the door, explain things to me in a way that is not condescending and tell me exactly when my car will be available. The car is washed, the insides are draped in plastice and the overall experience is delightful! And I get a great cup of coffee while I wait. This is why I have purchased my last 2 Toyotas from Elmhurst. I am truly a Toyota woman. Thanks Elmhurst Toyota! Catherine More
From the beggining, Elmhurst Toyota Scion greated myself and family in a freindly atmosphere. We met with Mr. John Willimas who was verry helpfull providing us with the iniformation we needed and answered a and family in a freindly atmosphere. We met with Mr. John Willimas who was verry helpfull providing us with the iniformation we needed and answered al the questions we had. We purchased 2 viechles from him because of the way we wewre treated, didnt need to go else where for more help. I would recomend elmhurst toyota scion to friends and family. More
I just dropped off my vehicle for service and wanted to I just dropped off my vehicle for service and wanted to immediately praise your entire staff and process. I was greeted immediately upon my arrival I just dropped off my vehicle for service and wanted to immediately praise your entire staff and process. I was greeted immediately upon my arrival by friendly and professional staff. I was processed very quickly and then my ride to work showed up faster than I ever expected and about 1000 times faster than any other dealership I have been to in my 20 plus years of owning vehicles! Thank you very much and know that this level of service goes a long way with your customers. I purchased my vehicle at another dealership closer to my home, but my next vehicle will be purchased in Elmhurst, almost solely due to my experiences with the service group thus far (this was my third time and all have been fast and friendly). Thank you again. More