McGrath Elmhurst Toyota

I had the best car buying experience at this dealership, it felt like they were working with me - rather than me against them. This dealership was very accommodating and used low pressure sales tactics, whi it felt like they were working with me - rather than me against them. This dealership was very accommodating and used low pressure sales tactics, which helped increase my trust in them. They worked with me to get the exact car I wanted and a price that we could both be happy with. Car buying does not have to be stressful, and Rob Smithburg is an asset to this dealership and the Toyota brand. I visited so many dealerships, and they seemed to play a lot of games with the customers. I think it was worth the further distance I had to travel to give my business to a dealership that obviously appreciates their customers. More

this is a great dealership all the employes want to help out as much as possible. they hold scion evolution meetings here for SE chicago. there on top of every thing and tell you what you want to know abo out as much as possible. they hold scion evolution meetings here for SE chicago. there on top of every thing and tell you what you want to know about any thing they know. and i bought a car from them i feel i got a great deal and i am very happy with my purchase. More

Unusual problem - finding a dead mouse who snuck into a 2010 Prius - Care and knowledge of how to retrieve the deceased animal - all with a good attitude and even a bit of humor - say no more - a dealer wh 2010 Prius - Care and knowledge of how to retrieve the deceased animal - all with a good attitude and even a bit of humor - say no more - a dealer who cares and wants your business. I will use them again. More

i have bought 5 cars at this dealership, the last 3 from steve salidas. i trust him . he is fair with his first price and doesnt waste my time. the dealership has a very good service dept. with excellent se steve salidas. i trust him . he is fair with his first price and doesnt waste my time. the dealership has a very good service dept. with excellent service and good prices on regular service items.when i go into a dealer i have researched the vehicle and already know what the dealer invoice is, and where i want to be with the price. it is amazing what some salespeople will tell you for their first number and how ridiculous the sales game is played by some dealers. this is not the case with steve . as just an aside, mike in finance was a pleasure to work with, too. More

I must admit I was not happy nor excited about buying from anywhere other than CarMax. In my mind, no haggle pricing was the only way to go! The thought of having to deal with the typical car salesman, from anywhere other than CarMax. In my mind, no haggle pricing was the only way to go! The thought of having to deal with the typical car salesman, sales manager or finance manager was almost too much. I basically walked into this dealership with my guard up ready for the worst. To my surprise, it was nothing like that at all. I can truly say that the buying process at Elmhurst Toyota was as simple as could be. No high-pressure sales tactics, or bullying tactics at all. Having purchased many new vehicles in my life, and not just from CarMax, I can honestly say that this was the easiest new car buying experience ever. Not only did I not have to fight and argue with anyone, I actually felt quite relaxed during the entire process. More importantly, I paid about $250 less than I would have for the exact same vehicle (same options) at CarMax. I got my new vehicle close to invoice, so it couldn't have worked out better. Steve and Mike were really great to work with, and I would recommend them to anyone I know that's in the market for a new vehicle. Just so this doesn't sound like this is a paid testimony, or a relative of the company, I do have one negative statement to make regarding the process. Watch out for the tall, bald finance guy. He was nice and pleasant until we declined his extended warranty! Then he couldn't care less about my business, and he was quite rude to my salesman right in front of me and my wife. Extremely unprofessional!! Again, outside of the ignorant finance guy, buy your Toyota from these guys. You'll like the experience! More

My wife and I were recently shopping around for a 2010 Toyota Highlander. We sent out requests for quotes to 7 different dealerships in the Chicago area. John Tinault from Elmhurst Toyota gave us the best Toyota Highlander. We sent out requests for quotes to 7 different dealerships in the Chicago area. John Tinault from Elmhurst Toyota gave us the best quote (also very fair and competitive according to the research that we did on Kelly Bluebook, Edmunds.com and other various online automotive sources). He was able to give us the exact model we wanted with all the options we wanted. When we went in to purchase the vehicle, John stuck to his word and stood by the price he quoted us. We drove away with our new Highlander in under 2 hours from the time we stepped into the dealership. Everything went very smoothly and the transaction was very fast and efficient. There was no high pressure tactics to sell us additional add-ons or to alter anything that we had already agreed to. Quick, easy and simple. Our experience at Elmhurst Toyota with John Tinault was very pleasant and we would definitely come back here to buy another vehicle. These folks were very honest, friendly and professional and we would highly recommend John Tinault and the folks at Elmhurst. More

Durring my 3 month oil change on my new 2011 Sienna. Tom Maulk in service was walking around my car and saw that my tire was defective and I could have had a blow out at any time. With only 3200 miles on th Maulk in service was walking around my car and saw that my tire was defective and I could have had a blow out at any time. With only 3200 miles on the car I would have never saw this. I have 4 kids and my wife and I would like to say THANK YOU FOR SAVING OUR LIFE!!!!!! because we are driving out of state this weekend. More

As soon as I walked into Elmhurst Toyota I was greeted by a few different friendly faces. I told them I was looking to buy a used car and gave a few details about my requirements: mileage, miles per gallon, a few different friendly faces. I told them I was looking to buy a used car and gave a few details about my requirements: mileage, miles per gallon, etc. I was shown a few different cars, but didn't fall in love right away. I left and received a phone call later that night about another car I might be interested in. Eddie Acosta texted me a few days later to follow up with me, which I really appreciated. I showed up about a week later unannounced, took a test drive with a different salesperson (Max) and fell in love with the car. Max was also a joy to work with. I came back the next day to sign with Eddie or Max, and Eddie happened to be around. I negotiated on the price and didn't feel taken advantage of. About a week later, Eddie continues to follow up with me to ensure my satisfaction, which makes me feel good about who I purchased from. I couldn't be happier with my decision to buy my first car from Eddie Acosta at Elmhurst Toyota. I have faith that if I have any issues in the future, they will be just as accommodating to me as they were when they first saw me as a potential customer. More

Outstanding service received from Eddie Acosta. He was friendly, professional and very knowlegeable. I even brought a family member the very next day to buy a car from him. I would definately recommend friendly, professional and very knowlegeable. I even brought a family member the very next day to buy a car from him. I would definately recommend him and this dealer to anybody looking to purchase a vehicle. More

My wife and I went to the dealership looking to purchase a 2010 Rav4 Sport 4wd. We went online first to view all of the dealership's inventory and found a couple of cars that met our needs. Our sales person a 2010 Rav4 Sport 4wd. We went online first to view all of the dealership's inventory and found a couple of cars that met our needs. Our sales person Mike Stefanik was very friendly and honest with us. He was very knowledgeable about the cars and did not pressure us. Once we decided on a car we wanted, Mike was helpful and made the dreaded negotiation process very painless. All said and done he we left with a great car at a great price. I highly recommend Elmhurst Toyota. Thanks again! More