McGrath Elmhurst Toyota

Before going to this dealer, I was apprehensive and annoyed about having to enter a facility where the salesmen circled and attacked like vultures. Where they knew nothing about the car and more about annoyed about having to enter a facility where the salesmen circled and attacked like vultures. Where they knew nothing about the car and more about spewing out lies in a rapid manner. As I approached this facility though, I wasn't immediatly hounded. Instead, I was allowed to look and approach a salesperson in my own time. John met me with a huge smile and welcome. He answered every question I had and mentioned everything the dealer does for its customers before and after a sale. He didn't pressure me, treat me like a child, or fast talk me into complete confusion. His personnality was so beyond excellent, I nearly forgot I was in a dealership. Not a sales tactic by the way, he cared more about my concerns then a sale. When a sale was made, John took care of everything for me. What other place does that and then keeps in touch with you after the sale to check on you, your car, and answer any questions? None! But this one does and John goes way out of his way making this 5 STAR dealerhip the best in the chicagoland area. If you go, ask for John Tinault, deal with him as a salesperson if you want someone with a wonderful personality, who can make you feel at ease and whom you can trust. A+++ More

I worked with John Tinault in the purchase of my new Toyota. As we walked in we had an idea of what we were looking for. We explained to john What is was that we were looking for and he was very knowled Toyota. As we walked in we had an idea of what we were looking for. We explained to john What is was that we were looking for and he was very knowledgable of what they had to offer that was out on the lot and we were able to fine the car we were looking for! I would recommend that others choose Elmhurst toyota and request John to work with. More

In the market for a new truck, John Tinault took the time to walk me through the Toyota Tacoma and Tundra models, making sure all my questions were answered. I was greeted with friendliness and enthusia time to walk me through the Toyota Tacoma and Tundra models, making sure all my questions were answered. I was greeted with friendliness and enthusiasm. The environment was inviting and welcoming. I never felt like just another number, rather the customer service by John and all staff members was top notch! The features of the Toyota Tundra at Elmhurst Toyota place it head and shoulders above not only other dealerships, but other brands and models, too. My overall experience was terrific and I will tell everyone I know that they should go to Elmhurst Toyota if they are in the market for a new automobile. More

This was my first time buying a Toyota and John Tinault was very informative he new a lot about the car i was buying. The dealership was very clean and easy to work with. I would defiantly recommend my fri was very informative he new a lot about the car i was buying. The dealership was very clean and easy to work with. I would defiantly recommend my friends and family to come and buy a new or used car from John at Elmhurst Toyota. More

I visited Elmhurst Toyota and it was very helpful. I really enjoyed my visit. Their was no high pressure with a good atmosphere and I felt like they cared about my all of needs. I would absolutely rec really enjoyed my visit. Their was no high pressure with a good atmosphere and I felt like they cared about my all of needs. I would absolutely recommend this dealership to anyone looking for a car. More

I'm looking for the right 2009-2010 used Toyota for me. Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable t Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable to talk to and will recommened him to friends. More

In 25 years of buying cars this was by far my best experience. I was shopping for a used Corolla for my daughter and met Rob Smithburg at the dealership. He showed us what was available and we test experience. I was shopping for a used Corolla for my daughter and met Rob Smithburg at the dealership. He showed us what was available and we test drive three vehicles. They were all nice but my daughter loved the 2006 Corolla S. He was very nice and patient. He showed us the vehicle history and inspection report. We bought the car that day. I'm very pleased and look forward to a long relationship with Rob and this dealership. More

Rob goes above and beyond the call of duty. I ran into him at the grocery store, he not only remembered me and my car, he offerred to make a service appointment for me when he returned to the store when I him at the grocery store, he not only remembered me and my car, he offerred to make a service appointment for me when he returned to the store when I mentioned that it had already been 6 months and I needed to get in for the 6 month service call. Then because of a storm forecasted, the service department became very busy just when I was going to leave for the appoinment he made for me. He told me that while they still would service my car, it was likely I would have to wait about an hour because of all the drive-ins. This enabled me to make the decision to make another appointment when service would be less busy. It was a huge convenience all the way around. Im blown away with the thoughtfulness Rob did both in making the appointment, reminding me and then alerting me to a potential big wait. YAY!!! Rob Smithburg is great and so is Elmhurst Toyota. More

Rob, Tony, and Mike in finance made this a smooth transaction. I knew that car I wanted before I walked in and Rob and Tony made the purchase process very easy. I negotiated and bought the car and transaction. I knew that car I wanted before I walked in and Rob and Tony made the purchase process very easy. I negotiated and bought the car and was done in about an hour. Great customer service all around. More

An all around pleasant experience. We talked to Rob and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and answered all of our questions. We made us a great offer and we bought our Corolla that night and really enjoy it. I highly recommend Rob and this dealership. More