
McGrath Elmhurst Toyota
Elmhurst, IL
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I brought my new 2011 Avalon in for it's first service work. Tommy Mulak is as attentive as any service personnel I've ever had. He makes sure that what I ask for is completed. I have had (3) Toyotas from work. Tommy Mulak is as attentive as any service personnel I've ever had. He makes sure that what I ask for is completed. I have had (3) Toyotas from Elmhurst Toyota since 2005 and Tommy has been the person I ask for on each visit. He makes my service calls a pleasure to look forward to.He goes out of his way to get things done properly. More
Thank you for the birthday points - We truly appreciate your dealership, your customer waiting area, and the way we are treated. Your waiting area has a welcoming feel to it, with coffee always available, your dealership, your customer waiting area, and the way we are treated. Your waiting area has a welcoming feel to it, with coffee always available, newspapers, and the toyroom area accomodating young families with kids, etc. I travel approx. 13 miles to service our vehicle, as there are a few other Toyota dealerships much closer to my home. However, the friendly and professional treatment Elmhurst Toyota provides, consistently, each and every time we go there, is what keeps us coming back. Your matching service price 'specials' are also appreciated. To all of the guys in the service dept, and in fact, to all your employees, as they all seem to greet you and/or have a friendly smile : Keep up the great work! Best regards, Ken Hejza More
Very fair price. Not high pressure, overall good experience. Very happy with it. Started at internet car places doing searches/analysis. Then went to cars.com and put exactly the car I wanted. G experience. Very happy with it. Started at internet car places doing searches/analysis. Then went to cars.com and put exactly the car I wanted. Got the quotes from 3 local dealerships. All of them contacted me, but Elmhurst was the best price and I had used them before. More
I have telephoned several times for price quotes to your auto parts/service department for my Toyota Camry and Tino has been very helpful, not to mention that he keeps his word to your Toyota customers. If auto parts/service department for my Toyota Camry and Tino has been very helpful, not to mention that he keeps his word to your Toyota customers. If it would be awhile for him to research information for me, Tino would ask for my contact information and return my call! WOW! I'm very pleased with the prompt returned call back. Tino have excellent customer service that makes a customer happy to continue business with your elmhurst toyota location dealership service/auto parts department. I'm recommending kudos for your employee Tino. Warmest regards, Tammy McClendon, Toyota owner More
It's a great car for the price. The salesperson listened to my needs/wants an offered several models of cars that fit those needs [Fuel economy; dependability, annual expected mileage], within the range we to my needs/wants an offered several models of cars that fit those needs [Fuel economy; dependability, annual expected mileage], within the range we wished to spend on a new used car. We discussed hybrids; Corrollas, and Venzas. The service department has been a great experience. All service appointments were "on-time" with the work being completed within the specified time frame. Throughout the "acceleration/sticking gas pedal" debacle they were proactive on taking care of any recall concerns. More
I was in need of a used mini van. I found one on line and was able to go to the dealer and view it at my convienence. I was greeted by many as I walked in the door even though it was a holiday and was smooth was able to go to the dealer and view it at my convienence. I was greeted by many as I walked in the door even though it was a holiday and was smoothly taken through the process of purchasing the van. It was 4 years old, but looked brand new. They were very accommodating to my needs and explained all the options for additional coverage of the van thoroughly. The dealership was clean and the showroom was very impressive. They even had a little room for my child to play (though the toys were dirty). Overall I was very happy with my experience of purchasing this car and everyone we spoke with was very pleasant and knowledgable. I would recommend them to anyone! More
tommy hemulak is always accomadating.he is always responsive to my mini-van issues.the rest of the team is also very good.the waiting area is very clean and the complimentary starbuck's coffee hits t responsive to my mini-van issues.the rest of the team is also very good.the waiting area is very clean and the complimentary starbuck's coffee hits the spot.to be honest with you the whole dealership is very clean and professional in appearance. More
Working with Eddie was outstanding. I called this dealership while on the road for a used Camry and Eddie answered. 30 minutes later I was there and the car I asked about was by the front door being dealership while on the road for a used Camry and Eddie answered. 30 minutes later I was there and the car I asked about was by the front door being warmed up. Eddie is a great sales person to work with a customer. After about an hour of pleasant discussion and negotiation, a deal was made. At the purchase, Eddie and the financial staff handled us like royalty. The car was nicely detailed. Furthermore, I did purchase a few parts from the counter and the prices were outstanding, staff very helpful. This dealer and Eddie is stupendous. More
Tommy Mulak, in my opinion, is really good in the service department...I trust him to tell me what needs to be done when it comes to repairs and service and to work with me on getting the important things do department...I trust him to tell me what needs to be done when it comes to repairs and service and to work with me on getting the important things done first (when I can't do them all at once.) He follows up by making appointments to fix the other things in a timely way, based on my budget. He is extremely courteous and pleasant and he always looks like he really enjoys his work. He is the main reason I come back to Elmhurst Toyota for my repairs and service...I know that Tommy keeps an eye on his team and that they work really well together...nice to see this! Overall, this was an excellent, top flight experience. Julie More
John was really great to work with. I am a first time car buyer and he was really helpful and friendly. I have shopped around for about three months now and in other dealerships I felt as though they were ju buyer and he was really helpful and friendly. I have shopped around for about three months now and in other dealerships I felt as though they were just trying to get my money. John made me feel comfortable and seemed as though he wanted me to get the best deal. I have already given his card to one of my friends who is looking for a car. I highly recommend John Williams. More