
McGrath Elmhurst Toyota
Elmhurst, IL
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An all around pleasant experience. We talked to Rob and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and set an appointment to look at a Corolla. It was freezing outside and Rob had the car warmed up before we arrived. He explained all the controls and answered all of our questions. We made us a great offer and we bought our Corolla that night and really enjoy it. I highly recommend Rob and this dealership. More
I'm looking for the right 2009-2010 used Toyota for me. Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable t Steven was very knowledgeable about their inventory, model/make features and able to answer all my questions. Steven was very nice and comfortable to talk to and will recommened him to friends. More
This is the fourth car I've purchased through Rob and I could not be more pleased. He is very professional and courteous. Todd the finance manager was pleasant and non-pushy. I have recommended this dea could not be more pleased. He is very professional and courteous. Todd the finance manager was pleasant and non-pushy. I have recommended this dealership and Rob to all my friends. I'll certainly be back for my fifth vehicle when the time comes. More
I often use Elmhurst Toyota to get parts. I own an '07 RAV4 LTD and a '95 Supra turbo 6sp. Most of my contact is with Curt Aigner. I am consistently amazed at his high level of customer service, great f RAV4 LTD and a '95 Supra turbo 6sp. Most of my contact is with Curt Aigner. I am consistently amazed at his high level of customer service, great follow up, and his help and understanding about what I need even when I have minimal part information. More
This dealer has a great service department. They take care of you as soon as you pull in. They are polite and helpful - explain everything before the work is done. The waiting area is also very nice. Th care of you as soon as you pull in. They are polite and helpful - explain everything before the work is done. The waiting area is also very nice. There is free coffee, comforable seating, a t.v. and a children's play area. I've never had such a nice experience having an oil change! More
My Car has a Toyota Recall related problems and I did not know. The Elmhurst Toyota staff members are very responsible, friendly and professional. They tested my car and told me the service is free of charge know. The Elmhurst Toyota staff members are very responsible, friendly and professional. They tested my car and told me the service is free of charge. They scheduled the date for replacing the part. It was a snow day, they put on the plastic and paper covers on the chair and pat. Their waiting area is very comfortable too. I like this service Toyota Service Center and would like to recommend to others. More
I did my research for a new Camry Hybrid online and Mike Stefanik was the first to respond. He responded quickly , answered my questions, and gave a price upfront for the car we were interested in. We ma Stefanik was the first to respond. He responded quickly , answered my questions, and gave a price upfront for the car we were interested in. We made arrangements to come in and see and drive the car. The car was ready for us when we got there. The whole sales process was quick and painless with no run around or vague answers. Mike is very friendly and easy to talk to. He makes you feel very comfortable to ask questions and call back if need be. More
I'M 64 YEARS OLD & HAVE BOUGHT A FEW CARS IN MY TIME ELMHURST TOYOTA IS BY FAR THE BEST I'VE EVER GONE TO. 1ST THEY HAVE A FREE LUNCH FOR NEW CAR BUYERS & SHOW YOU ALL ABOUT THERE SERVICE & HOW THINGS W ELMHURST TOYOTA IS BY FAR THE BEST I'VE EVER GONE TO. 1ST THEY HAVE A FREE LUNCH FOR NEW CAR BUYERS & SHOW YOU ALL ABOUT THERE SERVICE & HOW THINGS WORK THERE & THEY ALSO GIVE OUT PRIZES. 2ND EVERY TIME I BRING MY CAR IN FOR SERVICE I'M GREETED WITH A FRIENDLY FACE & FAST & GOOD SERVICE & IF I HAVE ANY QUESTIONS THEY ANSWER THEM TO MY SATISFACTION WHILE THERE OR BY PHONE. THEIR WAITING AREA IS CLEAN, HAS TABLES WITH NEWS PAPERS ON THEM TO READ & FREE COFFEE & EVEN FREE WI FI & A PLAY AREA FOR CHILDREN. A SIDE FROM ALL THIS AFTER SHOPPING AT SEVERAL DEALERS & GETTING THE BEST PRICE I COULD I CALLED ELMHURST TOYOTA & TOLD THEM WHAT I WANTED & WHAT PRICE I HAD & AS NOT TO WASTE MY TIME & THEIRS COULD THEY DO ANYTHING. AFTER CHECKING MANFRED CALLED ME BACK & SAID YES THEY COULD SO BESIDES GETTING THE BEST DEAL ON MY CAR TO MY SURPRISE I'VE FOUND THE BEST, NICEST,DEALER TO TAKE MY CAR TO. More
I was in Chicago from out of town on a SATURDAY MORNING(!)and my ignition switch failed to work. I had my 4Runner towed to Elmhurst Toyota fully expecting that they would not be able to service th MORNING(!)and my ignition switch failed to work. I had my 4Runner towed to Elmhurst Toyota fully expecting that they would not be able to service the vehicle until Monday morning. I spoke with Tommy Mulak, a service advisor, explained my situation and the circumstances. While he did not have the necessary part in stock to repair my vehicle, he immediately arranged for a part to be delivered to the dealership. The part was installed and I was on my way in less than 3 hours! Bearing in mind that this was a Saturday morning and quite a stressful situation for me to be in, the service I received from Mr. Mulak and Elmhurst Toyota was, to say the least, above and beyond all my expectations. Thank you, Elmhurst Toyota, and a very special thanks Tommy Mulak for all you did to get me out of an otherwise very difficult situation. Paul Hocevar Kansas City, Mo. More
Curt is simply awesome. He responds to all of my questions in a very timely manner and obviously has extensive knowledge of all things Toyota. Even though there is a Toyota dealership nearby, Elmhur questions in a very timely manner and obviously has extensive knowledge of all things Toyota. Even though there is a Toyota dealership nearby, Elmhurst is the only place I will go for Toyota parts because of Curt and his excellent service. More