McGrath Elmhurst Toyota

Joe was courteous, helpful and professional. He helped me with a question I had about operating the DVD player in my Sienna. I have been a Siena owner/lessor for about 9-10 years. Going on my 3rd Sienna me with a question I had about operating the DVD player in my Sienna. I have been a Siena owner/lessor for about 9-10 years. Going on my 3rd Sienna. The service department is friendly and always eager to serve and meet the customer's needs and requests. Too bad I can't ever buy or lease from Elmhurst. Sales people are ok. Sales managers are grumpy and give off an aura that is not inviting at all. I am a 6 foot 2 inch tall guy, the managers just xxxx me off with their attitude so I go away. I can't imagine how they would intimidate a woman. I am always (tried twice at Elmhurst but it did not work out) able to find a much better price and better buying/leasing experience somewhere else. So at least Elmhurst has earned my service business because of their quaility people in that department. Thanks again Joe! My comment about the recommendation relates to the sevice department not the sales department. More

During the car buying process I was treated with great respect and kindness. I felt Steven was very genuine and never tried to pull the wool over my eyes. I would recommend anyone to his dealership, espec respect and kindness. I felt Steven was very genuine and never tried to pull the wool over my eyes. I would recommend anyone to his dealership, especially if this level of service is provided in the future maintenance of my vehicle. More

Elmhurst Toyota has become my favorite car dealership -- even though I have never set foot in the place! I bought my 2007 Toyota Solara from them on-line and had it shipped to me in Kansas City. Their w even though I have never set foot in the place! I bought my 2007 Toyota Solara from them on-line and had it shipped to me in Kansas City. Their website provided so many close up detailed pictures of every inch of the car that I felt perfectly comfortable buying it without seeing it in person. Since the car was covered by the Toyota Certified Pre-Owned warranty that gave me peace of mind as far as the mechanical aspect was concerned. I knew what I was looking for by doing a lot of research before I came across the car at Elmhurst. I got a GREAT deal -- really great -- and the transaction could not have gone any smoother. I emailed an offer to Rob Smithburg on a Saturday morning and we closed the deal before noon. He Fedex'd some papers for me to sign. I wired the funds to him and arranged for a shipping company to pick the car up in Chicago and deliver it to me in Kansas City. In just a little over a week, I had my new (used) car in my driveway and I just LOVE it. I would highly recommend Rob Smithburg and the rest of the folks at Elmhurst Toyota. More

I recently purchased a new car from Elmhurst Toyota. This was the most pleasant car buying experience I have ever had. I worked with Eric Finlon, he was excellent. When I left the dealership, I felt t This was the most pleasant car buying experience I have ever had. I worked with Eric Finlon, he was excellent. When I left the dealership, I felt terrific about the car buying experience, which rarely happens. I would highly recommend Eric and the dealership. More

I always enjoy my experience at Elmhurst Toyota. The employees are extremely friendly, courteous, and helpful. They are always willing to answer my questions and go the extra mile to provide great custo employees are extremely friendly, courteous, and helpful. They are always willing to answer my questions and go the extra mile to provide great customer service. The place is very clean and tidy. I especially enjoy the waiting area where there are tables, chairs, TV, and Wi-Fi (thumbs up). All in all - great dealership. More

We highly recommend this dealership and the salesman Rob Smithburg. Compared to other dealers Elmhurst Toyota is the most customer friendly. The sales staff let you look at the cars without attacking like Smithburg. Compared to other dealers Elmhurst Toyota is the most customer friendly. The sales staff let you look at the cars without attacking like sharks. The service department is good too. We wanted to pick up the car the next morning after having body molding installed instead of that evening, they were very accommodating. We bought a Venza and love it. More

Tommy is a great tech to work with..... Tommy has worked Tommy is a great tech to work with..... Tommy has worked with me over two vehicles and has always provided great service. I will continue to use Elm Tommy is a great tech to work with..... Tommy has worked with me over two vehicles and has always provided great service. I will continue to use Elmhurst Toyota for as long as Tommy is there to keep me running....................................... More

WelI l would like to say that the service was excellent! I would like to point out a spacific worker named Eddie Acosta he helped me find the right car for me and at an affordable price. He was very friendl I would like to point out a spacific worker named Eddie Acosta he helped me find the right car for me and at an affordable price. He was very friendly and did not get agrivated or impatient like most people would when you take a while to decide. Well i would like to finnaly say that mii overall experience was teriffic and i recommed this spacific dealership to anyone looking for a quality car at a reasonable price. Thank you for the awsome service it was nice doin business with you. More

Rob, Tony, and Mike in finance made this a smooth transaction. I knew that car I wanted before I walked in and Rob and Tony made the purchase process very easy. I negotiated and bought the car and transaction. I knew that car I wanted before I walked in and Rob and Tony made the purchase process very easy. I negotiated and bought the car and was done in about an hour. Great customer service all around. More

In 25 years of buying cars this was by far my best experience. I was shopping for a used Corolla for my daughter and met Rob Smithburg at the dealership. He showed us what was available and we test experience. I was shopping for a used Corolla for my daughter and met Rob Smithburg at the dealership. He showed us what was available and we test drive three vehicles. They were all nice but my daughter loved the 2006 Corolla S. He was very nice and patient. He showed us the vehicle history and inspection report. We bought the car that day. I'm very pleased and look forward to a long relationship with Rob and this dealership. More