McGrath Elmhurst Toyota
Elmhurst, IL
Filter Reviews by Keyword
By Type
Showing 836 reviews
I test drove 3 other brands before I decided a RAV4 was the car for my family. The first Toyota dealer was pleasent and helpful. I came back the next day with internet research, but my salesmen was gone fo the car for my family. The first Toyota dealer was pleasent and helpful. I came back the next day with internet research, but my salesmen was gone for the day. The salesmen covering was pushy and tried to do the stereotypical hard sell on a women to me. Finally I asked for me keys and left. My brother suggested I try Consumer Reports online. This site has dealers that will honor the quoted price contact you. I was contacted by 3 Toyota dealerships the next day. I briefly spoke to Rob and said I would stop in after work. I recognized him from his online photo and was quickly at ease. After explaining exactly what model, color and options I wanted on the car, he calmly explained the different options, packages etc. The price he gave me was lower than the "bottom line" the previous hard sell dealer had offered- plus a better trade in price for my old Toyota. All this took less than 1 hour. I left a deposit and 2 days later picked up my shiny new RAV. Again we came in were warmly greeted and painlessly drove away within a couple hours. The sales manager couldn't have been nicer. Again easy simple and not pushy. I have and would recommend this dealership and salesmen. More
I have never been happier with a car or a dealership in my life. I purchased my scion xb 2 years ago from John Williams and not only was he knowledgeable about the cars but he was very kind to me and my f my life. I purchased my scion xb 2 years ago from John Williams and not only was he knowledgeable about the cars but he was very kind to me and my family. After he showed me the XB it was very easy to purchase because the prices are what he called "pure pricing". Once he completed his part of the paperwork it was off to the finance office. I have heard many horror stories about what the finance guy was like at dealerships but this was no horror story. Todd Thiede was very pleasant to deal with. He went over a whole bunch of different options that I could purchase. He made sure to tell me that they were all options and that even though he did recommend them he said I did not have to purchase any of them. After careful consideration I decided on a few of the things he offered me. I purchased an extended warranty that would cover me for 100,000 miles and I also purchased a product I had heard of but didn't fully understand called lojack. Little did I know that this would come in handy recently. My car was stolen 2 months ago and thanks to lojack I had it back the very next day and there was no damage on my car. I decided to write this review after my lojack experience and I totally forgot t do it until March 9th 2011 after I visited Elmhurst Toyota's service department again for just a routine oil change. I was greeted by Casey Lewis and he was very kind and courteous to me. He took great care of me and my car. He pointed out that I needed to get a new air filter for my car and that this would actually help with my gas mileage as well. I was in and out of there in a very short time with an oil change and a new air filter in less than 30 minutes. Well done Elmhurst Toyota. If John Williams, Todd Thiede, and Casey Lewis are the type of people you keep on staff and continue to hire I will definitely be a customer for life!!! More
I just bought my Corolla a few weeks ago from Elmhurst Toyota and couldn't be more pleased! The dealership has a wonderful welcoming atmosphere and the sales person who helped me made the transaction as w Toyota and couldn't be more pleased! The dealership has a wonderful welcoming atmosphere and the sales person who helped me made the transaction as worry free and exciting as could be. Mike Stefanik answered all my questions, addressed all my concerns and made me feel very confident in my decision. He really knows a lot about this car...and actually told me about things I hadn't even thought about. I will definitely come back to work with him for my next automotive need and refer him to family and friends. Thanks Elmhurst Toyota and Mike Stefanik! More
My 4 yrs old Camry had a water leak in the trunk. After 2 visits, I contacted Dan and he kept the vehicle for 5 days, provided a free rental and corrected the problem at no charge. I only paid for the taxes. visits, I contacted Dan and he kept the vehicle for 5 days, provided a free rental and corrected the problem at no charge. I only paid for the taxes. I have purchased 3 vehicles from this dealer in the last few years and all my vehicles are serviced by Elmhurst. I am very happy with their service and personnel. More
Very good experience here. They helped me so much. From the credit application to the negotiation process - they helped me thru the process. they did not force me at all. They gave me enough time to From the credit application to the negotiation process - they helped me thru the process. they did not force me at all. They gave me enough time to think about the purchase and the gladly helped me when I decided. More
Rob Smithburg was very professional and I look forward to doing business with him again if my next new car is a Toyota. The dealership as a whole was also professional and not "in your face" as was the case doing business with him again if my next new car is a Toyota. The dealership as a whole was also professional and not "in your face" as was the case with some of the other dealerships I encountered while shopping. More
I cannot say enough how much I appreciate the friendly and professional service I receive EVERY time I take my Trundra to Elmhurst Toyota...!!! They always go the extra mile to make my visit quick and and professional service I receive EVERY time I take my Trundra to Elmhurst Toyota...!!! They always go the extra mile to make my visit quick and easy. I would not hessatate to recommend Elmhurst Toyota to my friends and family...! These great people have taken the drudge out of what usually is an un pleasant experience....! Thankyou Elmhurst Toyota! Dan Pearson More
I have been servicing my cars at this dealership for over 25 years and have also purchased or leased vehicles. The level of professionalism is uncomparable. I have never been pressed to purchase additional 25 years and have also purchased or leased vehicles. The level of professionalism is uncomparable. I have never been pressed to purchase additional services. Dan Briggs always explains in detail how different parts interact and why different services need to be performed. More
A very great dealership!! Enjoyed my buying experience. Both Steve and Todd were very helpful with me in making my choice in a new vehicle! Their knowledge was superb! They knew how to answer all my questi Both Steve and Todd were very helpful with me in making my choice in a new vehicle! Their knowledge was superb! They knew how to answer all my questions about the vehicle I chose. Todd worked very hard to find me the best deal in financing and found a monthly payment that I could afford. They both were not pushing and trying to close the deal. The dealership was absolutly beautiful inside. They washed and filled my tank on the car that I purchased! More
I purchased my 07 Toyota Prius at Elmhurst Toyota and have always had my car service with them. I live 1 1/2 hours away and pass two Toyota Dealerships coming to Elmhurst Toyota, i do not trust anyone w have always had my car service with them. I live 1 1/2 hours away and pass two Toyota Dealerships coming to Elmhurst Toyota, i do not trust anyone with my car but them. The Service Department is the best, the Service advisors take time to listen to my concern and answer any question i may have. I have worked with Tommy Mulak several time and found him to be very professional as well as the other Service Advisors. I will keep on driving 1 1/2 hours to Elmhurst Toyota because things are done RIGHT. More