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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

August 01, 2011

The purchase of this car did not fall into normal delivery. Elmhurst Toyota exceeded my expectations and made sure that I was completly satisfied. Thank you More

by giunta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Salidas, Steven Salidas
Aug 01, 2011 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Elmhurst Toyota. Congratulations on your new vehicle! We look forward to the opportunity to serve your automotive needs again in the future. Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers. Facebook: on.fb.me/kk8WcZ Twitter: bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 28, 2011

Andy was very helpful when we bought our new car. The price was good. Across the board, everyone we came in contact with was very polite and considerate. To me good employees signal good and fair managem More

by lwilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tezlak , Andy Tylak
Jul 28, 2011 -

McGrath Elmhurst Toyota responded

On behalf of all of us here at Elmhurst Toyota, thank you for your kind words. We are happy to hear of your satisfaction with our team. Congratulations on your new vehicle! We look forward to an opportunity to serve your automotive needs again in the future. Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers. Facebook: on.fb.me/kk8WcZ Twitter: bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 27, 2011

I came in for my first new car and I needed it quickly because my old one had recently been totaled. I had a price in mind being a recent college graduate which I could not stray too far from. Eddie Aco More

by rpineda24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Acosta
Jul 27, 2011 -

McGrath Elmhurst Toyota responded

Thank you for sharing your experience with us. We are glad to hear your first vehicle purchase went so well. Eddie is a great member of our team and we're thrilled to hear you experienced this as well. Congratulations on your new car! We look forward to the opportunity to serve your automotive needs again in the future. Facebook: on.fb.me/kk8WcZ Twitter: bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 25, 2011

Igor was very friendly and able to help us achieve the price we wanted. We got a good deal on our trade in. We love the car! More

by jdunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor
Jul 26, 2011 -

McGrath Elmhurst Toyota responded

Thank you for sharing your experience with us. We are happy to hear Igor took great care of you. Congratulations on the new car! Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: on.fb.me/kk8WcZ Twitter: bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 23, 2011

we were buying out the lease on my daughter's car and we chose Elmhurst Toyota to conduct our purchase. it was fast, painless, and didn't have any of that icky feeling you can get with some dealers. i was v More

by wbamert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vladimir rikhman/todd thiede, Dan Briggs, Brian Corrigan, Vladimir Rikhman, Todd Thiede
Jul 25, 2011 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to share your experience with us. We always appreciate hearing from our customers, especially of their satisfaction. We're thrilled to hear we were able to exceed your expectations. We look forward to the opportunity to serve your automotive needs again sometime down the road. Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: http://on.fb.me/kk8WcZ Twitter: http://bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 23, 2011

Curt is one of the easiest and friendliest folks to work with of any Toyota Parts department I have worked with. He is always willing to go out of his way and really expedites the sending of parts fast to h More

by pwr4all
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Aigner
Jul 25, 2011 -

McGrath Elmhurst Toyota responded

Thank you for taking the time to write this review. We are glad to hear your experience at Elmhurst Toyota was enjoyable. Curt is a wonderful member of our team and we're glad you found him to be helpful. We look forward to serving your automotive needs in the future. Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: http://on.fb.me/kk8WcZ Twitter: http://bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 14, 2011

My experience with this dealership is more than 5 years ago but still leaves a raw taste when I think of it. I bought a new Toyota RAV 4 in 2007. I knew exactly what I wanted and read out the details t More

by tzacha123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2536 Shenandoah Ln
Jul 29, 2011 -

McGrath Elmhurst Toyota responded

Thanks very much for your candid feedback. We pride ourselves on excellent customer service, so it's always upsetting to hear of a customer having a bad experience at our dealership, even five years ago. If you're willing, we'd like to hear a little more about the details of what happened. I sincerely hope that we can make it up to you, but even if we can't, knowing more about the situation may help us prevent it happening again in the future. At your convenience, you can reach me at 630-279-2160 or esales@elmhursttoyota.com. Thanks again for your feedback.

July 14, 2011

I was very pleased with the "over and above" help with my purchase and subsequent needs. Eddie explained, listened, didn't pressure, and was very business-like, yet friendly. Mike, More

by mscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Acosta; Mike Hackett, Mike Hackett
Jul 15, 2011 -

McGrath Elmhurst Toyota responded

We appreciate you taking the time to share your experience about Elmhurst Toyota. We always try to provide an excellent standard of customer care with each experience, and we are happy to hear that Eddie Acosta, Mike Hackett, and our team could provide you with this care. We hope that we will continue to have the opportunity to take care of you in the future, and if you should ever have any questions or need anything, please do not hesitate to contact us. Also, make sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: http://on.fb.me/kk8WcZ Twitter: http://bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 10, 2011

Our experience of purchasing a new car from Elmhurst Toyota Scion was totally positive. Our sales consultant Andy Tylak treated us with care and respect. He was a careful, considerate listner who was More

by Roberta Ann Coltrane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tylak, Sales Consultant; Mike Hackett, Business Manager; and James Magnelli, General Sales Manager, Andy Tylak, Mike Hackett
Jul 11, 2011 -

McGrath Elmhurst Toyota responded

Roberta, Thank you very much for taking the time to share about your time with us at Elmhurst Toyota. We always strive to provide each customer with excellent care, and we are so pleased to hear that our team was able to achieve this standard. We hope that you are enjoying your new purchase, and if you ever have any questions or need anything, please don't hesitate to contact us. Also, make sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: http://on.fb.me/kk8WcZ Twitter: http://bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

July 09, 2011

It’s hard to believe car shopping can be a “ Fabulous Experience” I am sure, I am only one of the many people sending thanks & celebrating my joyous experience at the Elmhurst Toyota Dealership on L More

by SallySchlikas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Jim Magnelli, Steven Salidas, Tony Gmitrovic
Jul 11, 2011 -

McGrath Elmhurst Toyota responded

On behalf of Elmhurst Toyota, we would like to thank you for the wonderful review. We are so happy to hear the Tony Gmitrovic, Steven Salidas, and the Elmhurst Toyota team could provide you with a fantastic experience, and we hope to continue to be able to take care of you in the future. If you should have any questions or need anything, please do not hesitate to contact us. We are so happy to be able to be call you part of the Elmhurst Toyota family! Be sure to visit our Facebook and Twitter pages for our latest news and exclusive offers! Facebook: http://on.fb.me/kk8WcZ Twitter: http://bit.ly/iNc7g5 Regards, Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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