McGrath Elmhurst Toyota
Elmhurst, IL
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The purchase of this car did not fall into normal delivery. Elmhurst Toyota exceeded my expectations and made sure that I was completly satisfied. Thank you delivery. Elmhurst Toyota exceeded my expectations and made sure that I was completly satisfied. Thank you More
Andy was very helpful when we bought our new car. The price was good. Across the board, everyone we came in contact with was very polite and considerate. To me good employees signal good and fair managem price was good. Across the board, everyone we came in contact with was very polite and considerate. To me good employees signal good and fair management. We went to a different Toyota dealership that was closer to us first and, frankly, they didn't seem very interested in selling cars. A friend recommended Elmhurst so we went there. More
I came in for my first new car and I needed it quickly because my old one had recently been totaled. I had a price in mind being a recent college graduate which I could not stray too far from. Eddie Aco because my old one had recently been totaled. I had a price in mind being a recent college graduate which I could not stray too far from. Eddie Acosta was friendly and very helpful and knew all about the cars that would work for me. He was able to get me a great price for a great car and I love my first brand new car! it runs great. I recommend him for being a genuinely good salesman and a great help! More
we were buying out the lease on my daughter's car and we chose Elmhurst Toyota to conduct our purchase. it was fast, painless, and didn't have any of that icky feeling you can get with some dealers. i was v chose Elmhurst Toyota to conduct our purchase. it was fast, painless, and didn't have any of that icky feeling you can get with some dealers. i was very happy dealing with them. what nice people. while we where there they also fit us in for service that we needed and i didn't think they could get done. they go the car right in and finished it as we were walking back in to service from the finance office. dan briggs,brian corrigan, and tom mulak (hollywood) in service took care of us. i wish all my trips to a dealership were like this. More
Curt is one of the easiest and friendliest folks to work with of any Toyota Parts department I have worked with. He is always willing to go out of his way and really expedites the sending of parts fast to h with of any Toyota Parts department I have worked with. He is always willing to go out of his way and really expedites the sending of parts fast to his customers. More
My experience with this dealership is more than 5 years ago but still leaves a raw taste when I think of it. I bought a new Toyota RAV 4 in 2007. I knew exactly what I wanted and read out the details t ago but still leaves a raw taste when I think of it. I bought a new Toyota RAV 4 in 2007. I knew exactly what I wanted and read out the details to the sales person (don't remember her name). She assured me that its exactly the same. One of the options was the daytime running lights. The following week after purchase, I realized that the lights don't turn on. I called the sales person. She assured me that it should be on and that I could go to any Toyota service center to get it fixed. When I took it in, they looked up the VIN and told me that the model does not have the DRL option installed. I called the sales person back. she would not come to the phone and I left a detailed message. Further repeated attempts to reach her were of no use. I called the manager and he claimed that I was lying, that the model I bought was one without this option. I left it there as it was not worth pursuing a $40 option further. But, their after sales treatment stays with me as one of my worst experiences ever. Never will I visit this dealership again. More
I was very pleased with the "over and above" help with my purchase and subsequent needs. Eddie explained, listened, didn't pressure, and was very business-like, yet friendly. Mike, above" help with my purchase and subsequent needs. Eddie explained, listened, didn't pressure, and was very business-like, yet friendly. Mike, as well. They honored the online quote I had gotten. I would recommend both and the dealership without reservation. More
Our experience of purchasing a new car from Elmhurst Toyota Scion was totally positive. Our sales consultant Andy Tylak treated us with care and respect. He was a careful, considerate listner who was Toyota Scion was totally positive. Our sales consultant Andy Tylak treated us with care and respect. He was a careful, considerate listner who was friendly, knowledgeable and helped assist us with our decision. Mike Hackett, Business Manager and James Magnelli, General Sales Manager helped us complete the necessary paperwork in a friendly manner. We will gladly recommend Elmhurst Toyota Scion to our friends and neighbors. More
It’s hard to believe car shopping can be a “ Fabulous Experience” I am sure, I am only one of the many people sending thanks & celebrating my joyous experience at the Elmhurst Toyota Dealership on L Experience” I am sure, I am only one of the many people sending thanks & celebrating my joyous experience at the Elmhurst Toyota Dealership on Lake Street in Elmhurst, Illinois… Upon entering Elmhurst Toyota I was warmly greeted by a man who introduced himself as Tony G. he is one of the managers. Tony introduced me to a Salesman named Steven Salidas. – This is when my wonderful journey started. Steven asked me all the perfect questions, always putting my needs , wants , and budget first. He listened to all my input with total interest and consideration. NO pressure, NO Hassel , just genuine honesty and sincerity and a true sense of caring to help me choose a car that I really liked and one that would suit me and one that I could afford… Steve is a “One of a Kind” Gentleman”. He was extremely patient and understanding answering all of my many questions while explaining every detail. He was amazing. Steven took the time to go to his boss Jim Magnelli to ask about the extra things I wanted my car to have. Jim was another excellent example of what Elmhurst Toyota is all about. Jim personally sat down with me to go over everything of concern to me. Detailing dollars, numbers, payments and anything I needed to make my “Wish List” complete. You can say, well that’s their job to sell a car but - their customer relations are extraordinary. I liked the fact that both Steven and Jim spoke with admiration about each other and also great words of respect and praise for their owner Kurt Schiele who makes sure that every customer leaves the showroom with exactly what they wanted. My impression was “What a Happy Working Family” … I purchased my dream car thanks to Steven and Jim. Bless you both. I am so very happy with my Toyota Camry. I walked in as a customer and walked out as part of the Toyota Family… Thanks so much again… Sincerely, Sally Schlikas More