McGrath Elmhurst Toyota

Thank you, Thank you, Thank you Eddie!!! It was a wonderful purchasing experience buying a used vehicle from this gentleman. He was very attentive to all our needs and showed me and my family that he wonderful purchasing experience buying a used vehicle from this gentleman. He was very attentive to all our needs and showed me and my family that he really cared that we purchase the car that best suited our needs. If you or anyone that you truly care about is in need of a vehicle. I would highly recommend you to ask for Eddie Acosta at Elmhurst Toyota. We are very happy with our vehicle and thankful for all your time and help. Your the best Eddie!!! More

Everyone is pleasant and helpful and knowledgeable,willing to help with professional service and a wonderful sales associate and sales manager and general sales manager and service depar knowledgeable,willing to help with professional service and a wonderful sales associate and sales manager and general sales manager and service department. I purchased a 2011 Toyota Camry SE. Every question and need was addressed and I am glad and satisfied that I chose this dealership. I would highly recommend this dealership they really do want to make sure you have a very good and positive experience and they value my business. They were always willing to answer any questions and address my needs during the whole process and afterwards. More

Hello, My name is Mike and I would like to share with Hello, My name is Mike and I would like to share with you my experiences with this dealership. First and foremost I would like to thank the team o Hello, My name is Mike and I would like to share with you my experiences with this dealership. First and foremost I would like to thank the team of Elmhurst Toyota! It all starts out in the beginning of the yr. Around Feb. or Mar. of this year my girlfriend was looking for a car for her mother. Her mom was looking into the new Toyota RAV4. We decided to help her out and started car searching for the best price for her. Her mother lives in the Northside of Chicago in the Lincolnwood area. We decided to check out Grossinger Toyota which was about 5-10 min. from my girlfriends house. Boy let me tell you, we got treated very poor over there! if i could give them "NEGATIVE NUMBER" ratings I sure would! All that dealership wanted was your money. My girlfriend said "lets get out of here, i don't like this place!" They would keep calling her back and trying to convince her to get the car here. It made us feel very very pressured! We left, and then we came to ELMHURST TOYOTA! When we both walked in, we were greeted by one of the best and friendliest Toyota Team Toyota could ever have hired! They were all knowledgeable with the vehicles. We did not get our "chains pulled." We did not get pressured into buying the vehicle either! My girlfriend told the salesman "I believe his name was Mike" but i forgot his name. John Williams referred us to him. My girlfriend told Mike we were just at Grossinger Toyota and told him we were treated very poorly of at the dealership. Mike told us that we are in good hands here. Mike worked with us to get the price down to what we wanted. It took a little bit of time to get the price down to what we wanted but in the end we were both happy of the price we got the RAV4 for. The next story I would like to share with you happened Tuesday Oct. 18th 2011. My girlfriends brother was looking to trade in his old 03 Camry for a 2012 Camry. He went into Grossinger without our knowledge and he got treated badly and with no respect. When he told us this we decided to go straight to Elmhurst did not bother going to go to any other dealership besides ELMHURST. This time John Williams was there! John is a great person when it comes to car sales because he makes you feel very welcome, "as with the rest of the team at Elmhurst Toyota" we told him this time we are looking for a brand new 2012 Camry. We walked with him to his office and we all sat down, asked us if we would like something to drink. We got treated like family! He talked to us about the features the vehicle has and what options we wanted. He was very very informative about the vehicle as well, we talked for a little bit and we ended up getting the price of the vehicle for a great price and gave my girlfriends brother a good price for the trade in of his old Camry. All in all this is a awesome dealership to purchase your vehicle! They host customer appreciation for all the customers who have purchased vehicles from their dealership. I am not here to have a favoritism of this dealership. It's because I know how i want to be treated and these guys/girls deliver! I will be looking forward to purchase a new car from them in the future! To Kurt Schiele and Jim Magnelli, You have put a great team at Elmhurst! You guys/ girls always strive for excellence! You also treat all the customers with respect, and treat us as family. I wish you and your team at Elmhurst the best for you all now and for the future of your dealership. Kurt Schiele was even their working hard at night when other owners only show up for an hour or so and then leave for the day! So to all who are reading this review I challenge you to give this TEAM a shot! You may or may not end up buying a car over there but I am willing to bet you will be happy with how you get treated over there! My girlfriend and her family have purchased 2 Cars within around 8 months or so from Elmhurst and are glad they did! HANDS DOWN THE BEST TOYOTA TEAM PUT TOGETHER IN THE MIDWEST! Sincerely, Michael More

Elmhurt Toyota provides Fabulous customer service! The dealership is in a very convenient location, has a very attractive and comfortable show room and the employees are very helpful. dealership is in a very convenient location, has a very attractive and comfortable show room and the employees are very helpful. More

It was great working with Andy, he made the whole car buying experience enjoyable. He worked hard to find the missing key and floor mats. buying experience enjoyable. He worked hard to find the missing key and floor mats. More

Wow. My wife and I came from Naperville because they had great reviews, and we were not disappointed. Before we started negotiating, there was no pressure from our salesperson, Andy. He simply wanted to sho great reviews, and we were not disappointed. Before we started negotiating, there was no pressure from our salesperson, Andy. He simply wanted to show us the highlights of the car and address the concerns that we had. He brought out his manager (Mike) and they both assured us that the issues would be resolved without question (A/C was not quite as cold as we wanted and steering made a strange noise). So far, it was the sign of a good dealership, but nothing outstanding. Then we got to negotiating - that's where I was impressed. I made my first offer and instead of the usual *frown/concerned look* and salesman saying "I know we don't have that much in it so you'll have to do better," I received an "I'll see what I can do to help you out." What a difference. They countered, I countered, and it was done! Although the car was a Certified Toyota and covered under a decent warranty, we decided to extend the bumper-to-bumper warranty for 5 years - essentially locking in our cost of ownership for the next 5 years. We received a great value and can't wait to take our Rav4 on every weekend trip! Thank you for going "against the grain" in the used car sales industry. You treated us like you had been on the other side of the desk and didn't insult us with a ridiculous counter-offer. Outstanding! More

Tomas was an amazing sales associate, he was very knowledgeable, friendly, patient and always made us feel at ease when making our final decision. When we first went into Elmhurst Toyota we were not knowledgeable, friendly, patient and always made us feel at ease when making our final decision. When we first went into Elmhurst Toyota we were not sure if we wanted a new or used car. Tomas took the time to show us both new and used cars within our price range. After our first visit we had an idea of which car we were going to get but were not ready to buy yet. Tomas understood our situation and said he would be there when we were ready to buy the car and to contact him in the meantime should we have any other questions for him. About a month later we returned to the dealership to buy our car and we were greeted at the door by Tomas and he remembered which cars we were looking at and who we were. Before buying the car Tomas answered the rest of our questions and took us for a test drive. We ended up waiting 3 weeks for the model and color of the car that we wanted to arrive. Tomas called us as soon as it came in, and was just excited about the cars arrival as we were! When we came to pick up the car Tomas greeted us at the door and took the time to go over all of the features of the car, set up the Blue-tooth and answered any other questions that we had. Overall, working with Tomas was a great experience!! He exceeded our expectations with the service that we received. We would definitely recommend Tomas and Elmhurst Toyota to our friends and family. We absolutely love our new car and the experience that we had working with Tomas!! Thank you for all of the time that you spent working with us, we truly appreciate it! More

I went into the dealership just really looking at the cars. I met Tom and right away i liked him. He was super nice and friendly. he started to show us a couple of cars and talked about prices. What i re cars. I met Tom and right away i liked him. He was super nice and friendly. he started to show us a couple of cars and talked about prices. What i really liked about him was that he was not pushy!! He told me to take my time and think about what i really wanted. About 3 weeks later we went back and was greeted by tom. We walked around the lot and looked at some more cars and again he was not pushy, but in the end we bought a car that i was very happy with and i am glad that he was the one that helped me! i recommend him to anyone who is looking to buy a car at this dealership! Thank you so much tom! you were xxx awesome!! lol. More

Curt is great, he´s got all the knowledge about Parts and helps us on his direct and uncomplicated way. Whenever we send a mail, we get a straight and helpful answer! He delivers parts from states Parts and helps us on his direct and uncomplicated way. Whenever we send a mail, we get a straight and helpful answer! He delivers parts from states most times a lot faster than our Toyota-Dealer 2Km from us - and we´re here in Bavaria / Germany!!! We really appriciate your help, thank you Curt. Herzliche Grüße aus Deutschland und Danke! Torsten Riedel www.provotekk.de More

Tom the salesman was very nice to work with. He did not pressure us, and answered all of our questions. This is the 2nd car we bought from this dealer. pressure us, and answered all of our questions. This is the 2nd car we bought from this dealer. More