McGrath Elmhurst Toyota
Elmhurst, IL
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Curt is an asset to this company. he a gentleman, very helpful and very knowlegable. he also replies to enquires very fast, probably would be the fastest out of any other com pany ive seen. keep up the g helpful and very knowlegable. he also replies to enquires very fast, probably would be the fastest out of any other com pany ive seen. keep up the good work buddy! More
I had an excellent experience from the time I walked in the door. Each staff person was personable, knowledgeable, and friendly. I was surprised by the very generous maintenance program on my new purchas the door. Each staff person was personable, knowledgeable, and friendly. I was surprised by the very generous maintenance program on my new purchase. John sat with me in my new 4 runner and showed me all the features and helped set up the navigation system. What's amazing is, he did it on his day off!! Now that's customer service. I won't buy another car from anywhere else...ever... Thanks!!! More
I quoted online, they gave me a great price, and I went there to seal the deal. The whole process took 1 hour in total. Eddie Acosta was the sales person, he is very helpful, effective and friendly. I woul there to seal the deal. The whole process took 1 hour in total. Eddie Acosta was the sales person, he is very helpful, effective and friendly. I would totally recommend anyone I know to buy Toyota's from there. Before buying here, I went to four dealers from different brands, none honored their email quotes. This dealer is trustworthy. More
I've been buying parts from Elmhurst for the past 3 years. I've dealt with Curt Aigner and he's been great. Helps be get the correct parts even if I dont know the part number. He's a great asset to years. I've dealt with Curt Aigner and he's been great. Helps be get the correct parts even if I dont know the part number. He's a great asset to the company. More
I had never shopped at a dealership prior to my experience at Elmhurst Toyota. Within moments of entering the showroom my wife and I were greeted and helped. I never got an uncomfortable feeling experience at Elmhurst Toyota. Within moments of entering the showroom my wife and I were greeted and helped. I never got an uncomfortable feeling of pressure and most importantly we were listened to and not pushed in any direction other than our own. We had initially looked at their website in search of a used vehicle which led us to their lot. Even though it was a Honda, Steve respected our research and desire for that particular vehicle. We decided to look at another dealership (same model) that same day and make our decision the following day. The next day I received two calls from the second dealer, both appealed to us to make an urgent decision and to come back in that day. Steve made a casual call to ask us where we were in our decision making after seeing the other vehicle. Our final decision was primarily based on how we were treated and who "earned" our business. I am proud to leave a excellent review on behalf of Steve and the others at Elmhurst Toyota for their pleasant demeanor and professional approach to selling cars. Thank you all! More
Elmhurst Toyota is a great ddealership, with a wonderful showroom, and even better employees. All of the sales associates were more than welcoming and informative. I worked with Steven who let me take my showroom, and even better employees. All of the sales associates were more than welcoming and informative. I worked with Steven who let me take my time, and consider all of my options. My brother is working with John Williams, who is also very helpful and patient. I loved that they don't pressure you, and give you time to ensure that you're comfortable with your purchase. A very clean, friendly, and welcoming dealership. I would recommed Elmhurst to family and friends. More
Really great service. Really helpful and informative. Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I a Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I am so satisfied with his service. More
We were very pleased with the information received from Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good abou Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good about the price and very good about the proceess at Elmhurst Toyota. We appreciated Justyna and everyone else we talked with and would feel comfortable recommending Justyna and Elmhurst Toyota. More
Andy was very nice and friendly. Silvanna also was so nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing u nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing us to purchase extensive warranty that we did not want. My wife and I did not like the way Tod dealt with us and we felt that he was not friendly like the rest of the team. Andy took the time to show us the features of the car, how everything works, program the garage opener and how to connect our cell phones to the car system. Overall, we are satisfied with Andy's performance and definitely I recommend him to my friends and relatives. But I think he should be more negotiable with the price. If he improves his negotiation, he will be one of the best sales persons because he has a very friendly and personable attitude. Above, I give 4 for friendliness because of Tod. But for Andy, I would give him 5 in all the ratings. More
I had best experience at Elmhurst Toyota than at any other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with a other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with an excellent price. At finance department I had the same experience: no pressure, very professional and smooth transaction. The whole sale process was smooth from beginning to end. Thanks Elmhurst Toyota for the best possible service for your clients. More