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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

January 10, 2012

Curt is an asset to this company. he a gentleman, very helpful and very knowlegable. he also replies to enquires very fast, probably would be the fastest out of any other com pany ive seen. keep up the g More

by jascott62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
curt aigner
Jan 11, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for setting time aside to let us know how we're doing. Curt will be especially pleased to hear of your kind words. Customer feedback is very important to us because it helps us make sure we are doing everything possible to best serve our customers. If there is ever anything additional we can do to be sure you're getting the most out of your vehicle then please don't hesitate to ask. Thanks again for choosing Elmhurst Toyota! Don't forget to check out our Facebook and Twitter profiles to receive exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 09, 2012

I had an excellent experience from the time I walked in the door. Each staff person was personable, knowledgeable, and friendly. I was surprised by the very generous maintenance program on my new purchas More

by jungelfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john, curt, tony, Tony Gmitrovic
Jan 10, 2012 -

McGrath Elmhurst Toyota responded

We are thrilled to hear that you had such a positive experience at our dealership. Customer satisfaction is always our goal and we believe personable, honest service is one great way to achieve it. If there is ever anything we can do in the future to be sure you're getting the most out of your vehicle then please don't hesitate to let us know. Thanks again for choosing Elmhurst Toyota! Remember to like us on Facebook and follow us on Twitter for exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 05, 2012

I quoted online, they gave me a great price, and I went there to seal the deal. The whole process took 1 hour in total. Eddie Acosta was the sales person, he is very helpful, effective and friendly. I woul More

by zhenyuLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Acosta
Jan 06, 2012 -

McGrath Elmhurst Toyota responded

Thank you so much for the kind words! Our biggest priority is always customer service and it is extremely gratifying to hear that you were pleased with our efforts in this regard. We hope that your new car continues to serve you well for a long time so please don't hesitate to contact us should you need any repairs or maintenance. You may also want to check us out on Facebook and Twitter for access to exclusive coupons and special offers. Thanks again for choosing Elmhurst Toyota. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 03, 2012

I've been buying parts from Elmhurst for the past 3 years. I've dealt with Curt Aigner and he's been great. Helps be get the correct parts even if I dont know the part number. He's a great asset to More

by soultrain99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Aigner
Jan 04, 2012 -

McGrath Elmhurst Toyota responded

We would like to thank you both for the great review and for your exceptional loyalty as a customer. We always strive to provide the best customer service possible and hearing that you were so pleased with Curt's performance is very rewarding. We hope to continue working with you for a long time. Thanks again for choosing Elmhurst Toyota. Follow us on Twitter and like us on Facebook for access to exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 02, 2012

I had never shopped at a dealership prior to my experience at Elmhurst Toyota. Within moments of entering the showroom my wife and I were greeted and helped. I never got an uncomfortable feeling More

by ddierenfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Salidas, Steven Salidas
Jan 03, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for setting aside the time to share with us about your car-shopping experience. It is extremely rewarding to hear that you were satisfied with your first trip to our dealership. Customer satisfaction is our primary goal, so please feel free to reach out to us at any point in the future when you need further assistance or maintenance. We hope you enjoy driving your new car! We would also recommend that you check out our Twitter and Facebook profiles for updates about our current sales and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 01, 2012

Elmhurst Toyota is a great ddealership, with a wonderful showroom, and even better employees. All of the sales associates were more than welcoming and informative. I worked with Steven who let me take my More

by BL1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Steven Salidas
Jan 03, 2012 -

McGrath Elmhurst Toyota responded

We would like to sincerely thank you for both the exceptional feedback and for your recommendation. Our biggest goal when a customer enters our dealership is to make sure that he or she leaves satisfied and we are ecstatic to hear that we surpassed your expectations in this regard. We look forward to working with you in the future. Be sure to follow us on Twitter and like us on Facebook for access to exclusive coupons and specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 29, 2011

Really great service. Really helpful and informative. Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I a More

by tychonowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura, Pawel Dziura
Dec 30, 2011 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to let us know how we are doing. Our primary concern is always customer satisfaction and feedback such as yours is crucial for us to be sure we are doing everything possible to serve you. If there is ever anything we can do to make sure that you are getting the most out of your vehicle then please don't hesitate to ask. Thanks again for choosing Elmhurst Toyota! Make sure to follow us on Twitter and like us on Facebook for information on all our latest promotions and specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 29, 2011

We were very pleased with the information received from Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good abou More

by DWS43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justyne Kwiatkowska, Justyna Kwiatkowska
Dec 30, 2011 -

McGrath Elmhurst Toyota responded

Thanks for sharing this awesome feedback with us! We are always happy to hear back from our customers and Justyna will be especially pleased to read your kind words. Customer satisfaction is of the utmost importance to us and we will be more than happy to assist you in the future should you ever have additional questions or concerns. We hope you have fun driving your new car! Check us out on Facebook and Twitter for updates about our latest specials and coupons. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 27, 2011

Andy was very nice and friendly. Silvanna also was so nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing u More

by theodorus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tylak, Andy Tylak
Dec 27, 2011 -

McGrath Elmhurst Toyota responded

We are very grateful to you for providing us with this feedback. Your recommendation is sincerely appreciated. It is unfortunate to hear that you were not completely satisfied with the customer service provided during your visit. We always strive for 100% satisfaction and if there is ever anything additional that we can do to ensure that your vehicle is working as smoothly as possible then please don't hesitate to contact us directly. You may also want to look up our Facebook and Twitter profiles for exclusive information about upcoming specials and sales. Thanks again for choosing Elmhurst Toyota. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 24, 2011

I had best experience at Elmhurst Toyota than at any other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with a More

by obars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Yurovsky Vladimir Rikhman , Vladimir Rikhman
Dec 27, 2011 -

McGrath Elmhurst Toyota responded

Thank you very much for your kind words. We are ecstatic to hear that your car-buying experience was as enjoyable and expedient as possible. Customer feedback is very important to us, so please feel free to contact us any time that you have more to share. We hope that you are enjoying driving your new car. You may find it beneficial to like our Facebook page and follow our Twitter profile in order to receive special offers and coupons. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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