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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
837 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 837 reviews

December 28, 2022

Appointment scheduling was easy. People were professional and courteous. Car was ready in time promised. Comfortable waiting area. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Dec 30, 2022 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 08, 2022

Courteous and knowledgeable staff. Assists with whatever you need. They gave me rides since I didn’t have anyone to pick me up and drive me back. I have purchased my cars there since 2 More

by Gerilynnbenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have their names
Dec 12, 2022 -

McGrath Elmhurst Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 01, 2022

Steve always provides us wit top notch assistance when we are looking for a car. Had several cars from Elmhurst Toyota and he has worked with us on everyone of them. I would highly recommend him to anyone lo More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Bob Fazzi, David Hsu
Dec 05, 2022 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

December 01, 2022

Work was performed swiftly and done to my satisfaction. Dave Hsu was a pleasure to deal with (as always) More

by FredStrobl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hsu
Dec 05, 2022 -

McGrath Elmhurst Toyota responded

Thank you for your wonderful feedback, Fred! Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

November 05, 2022

The service was the best experience I have ever received. I bought 3 cars from this dealership and the sales and service keeps me coming back. More

by Carguy1144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Arnold , Tony Gmitrovic, Todd Thiede, Peter Gallichio, David Hsu
Nov 08, 2022 -

McGrath Elmhurst Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

October 12, 2022

Steven is the best! He was patient with me for a few months until the right car was available for me. He explained everything about the car buying process and made sure More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Salidas
Oct 14, 2022 -

McGrath Elmhurst Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

October 08, 2022

professional and on time service as promised not pushy about additional recommended services to be provided More

by dsimpson1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the name of rep - look up and give him credit - he was very good
Oct 11, 2022 -

McGrath Elmhurst Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 27, 2022

It was easy to make an appointment and I was greeted by Archie Obispo, my Service Advisor. He went out of his way to make sure everything ran smoothly and I was so pleased with my entire service experienc More

by Cynthia M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Archie Obispo - 5 STARS!
Sep 29, 2022 -

McGrath Elmhurst Toyota responded

Hi Cynthia and thank you for your kind words. We are very happy to hear that Archie was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 27, 2022

Excellent maintenance service from your Service Consultant Abigail Sandoval. Was very helpful from start to finish while my vehicle was being serviced. More

by robertcyr320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AbigailSandoval
Sep 29, 2022 -

McGrath Elmhurst Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dan Briggs, Parts and Service Director eservice@elmhursttoyota.com

September 23, 2022

Please note that the customer service that we consistently receive from David has been phenomenal. Most recently he assisted my wife during a recent flat tire situation and price matched from a l More

by sjv.chicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hsu
Sep 27, 2022 -

McGrath Elmhurst Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160

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