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McGrath Elmhurst Toyota

Elmhurst, IL

4.4
836 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 836 reviews

February 10, 2012

This specific dealership is awesome . They having great deals and got something special for every each costumer . I got my new Toyota Venza !!! I'm so happy and I'm thankful I founded that kind professiona More

by kasiyan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Volodymyr, Vladimir Rikhman
Feb 13, 2012 -

McGrath Elmhurst Toyota responded

We're thrilled to hear that you had such a positive experience at our dealership! We take customer feedback very seriously because it helps us to make sure we are doing all we can to provide the best customer service possible. Thank you for providing us with such great feedback and we look forward to working with you in the future. Make sure to take advantage of the service coupons and special sales offers that we give out via our Facebook and Twitter profiles. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

February 03, 2012

This was the first time I was buying a new/used car with my husband with the arrival of our new baby in mind. Our sales consultant, Tomas Lozano, was incredibly patient and helpful. We walked out feeling More

by Terri Champelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Lozano
Feb 06, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for sharing with us about your experience. We work hard to provide the best customer service that we can and it's very gratifying to hear from our satisfied customers. Feel free to contact us if there's ever anything we can do to be sure you're getting the most out of your new car. Don't forget to like us on Facebook and follow us on Twitter for access to exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 28, 2012

This is the ONLY dealership I would go to in this area. I have been to 4 other dealerships so my point of comparison in this area is a qualified one. My experience with Elmhurst Toyota has me back as a cus More

by sternoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg, Mike Hackett, Vladimir Rikhman, David Lumpkin(?), Rob Smithburg, Vladimir Rikhman, Mike Hackett
Jan 30, 2012 -

McGrath Elmhurst Toyota responded

We would like to extend our sincere thanks to you for taking time to share with us about your experience. We'll always be more than happy to provide you with the best customer service that we can and we look forward to working with you in the future. Be sure to take advantage of all the special offers and coupons that we promote via our Facebook and Twitter profiles. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 20, 2012

This is my second Toyota and I came to Elmhurst to buy my second car because the service has been so good for my FJ Cruiser. I found Andy and the entire sales process easy and stress-free. I have already rec More

by jfitzjerrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tylak, Andy Tylak
Jan 23, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for both providing us with feedback and recommending us to others. We feel that the best way to achieve success is to dedicate ourselves to providing excellent customer service and we are thrilled to hear that you have been pleased with our work. We value your loyalty as a customer and we look forward to continuing to work with you to make sure you're getting the most out of your vehicle. Thanks again for choosing Elmhurst Toyota! Make sure to look us up on Facebook and Twitter for exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 20, 2012

I had a great experience on purchasing my 2012 Highlander. Tomas Lozano, the sales consultant was very patient and helpful. I feel so comfortable with my purchase. More

by Plascencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOMAS LOZANO
Jan 23, 2012 -

McGrath Elmhurst Toyota responded

We are very glad to hear that you had such a good experience working with Tom. Our primary goal is always to satisfy our customers and we're extremely happy that you were pleased with your visit. If we can ever answer any questions or otherwise assist you with your vehicle then please don't hesitate to contact us. We look forward to working with you in the future. Check us out on Facebook and Twitter for access to exclusive specials and promotional offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 18, 2012

I had been looking for a clean Highlander for a number of months when I came across one on Elmhurst's website that had everything I was looking for. After a few email exchanges with their internet staff, it More

by thompsonsm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Smithburg, Rob Smithburg
Jan 19, 2012 -

McGrath Elmhurst Toyota responded

We would like to express our sincere gratitude to you for taking time to share with us about your experience. We appreciate that you took a chance on us and we're glad that we could repay your trust. If there is ever anything additional that we can do to be sure you're getting the most out of your vehicle then please feel free to reach out to us. Don't forget to follow our social media profiles on Twitter and Facebook for special discounts and coupons. Thanks again for choosing Elmhurst Toyota! Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 17, 2012

Mr. Lozano has that personality that makes you comfortable and experience less "painful".He was also very professional but friendly.I could recognize honesty in him and he had nothing but good wor More

by Emirak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Lozano
Jan 18, 2012 -

McGrath Elmhurst Toyota responded

We are thrilled to hear that you had a positive experience working with Tom. Everyone at our dealership is dedicated to providing outstanding customer service and Tom is no exception. If you ever think of anything else that we can do to help you get the most out of your vehicle then please don't hesitate to contact us. Thanks again for choosing Elmhurst Toyota! We often give out coupons and updates about sales via our Twitter and Facebook accounts, so be sure to follow and "like" us. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 15, 2012

Leo was very helpful and friendly worked out everything the finance was abreath. Overall I would recommend this dealership and Leo. This is my second car to get there. More

by Moeamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 16, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for taking the time to provide us with this feedback. Our ultimate goal is always customer satisfaction and we are thrilled to hear that you had a positive experience with Leo and the service at our dealership. We want to make sure that your new car continues to serve you well for many years to come, so please don't hesitate to contact us if you ever have additional questions or need maintenance. Be sure to take advantage of the exclusive coupons and special offers that we give out through our Facebook and Twitter profiles. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 13, 2012

We have purchased new cars from Elmhurst Toyota for 30 years and have never had a bad or negative experience. We have always been treated with fairness and friendliness and find that they manage their bu More

by mwinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Tony Gmitrovic, Steven Salidas, Tony Gmitrovic
Jan 16, 2012 -

McGrath Elmhurst Toyota responded

We would like to extend our sincerest thanks to you for both the great review and your exceptional loyalty as a customer. We have been proud to provide you with exemplary customer service for all these years and we hope to continue to do so for many years in the future. We look forward to seeing you soon. Thanks again for choosing Elmhurst Toyota! Make sure to check out our Facebook and Twitter profiles for updates on exclusive new coupons and promotions. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 12, 2012

The showroom at Elmhurst Toyota was really spacious. Almost every Toyota and Scion model were on the floor for review. The entire atmosphere at the dealership was calming. There was a place to grab co More

by Sprocketman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williams
Jan 13, 2012 -

McGrath Elmhurst Toyota responded

Thank you so much for sharing with us about your experience at our dealership. Our primary goal is always providing exceptional customer service and we are thrilled to hear that you felt we surpassed expectations in this regard. Our dedication to your customer satisfaction doesn't end when you buy a car either, so don't hesitate to contact us with any further questions or comments you may have. We look forward to working with you in the future. We would also recommend that you check out our Twitter and Facebook profiles for updates about our current sales and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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